GotItWholesale Opiniões 

91
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I may live in an "unfancy" neighborhood, but my mailbox, now"decorated" with it's quite classy- looking numbers purchased from this company, is not just easy to read, but elegantly so. This purchas... Ver mais

Classificada 5 em 5 estrelas

This is the second light that we purchased to be used for memorial’s at our church. My sales representative went back to my previous sale to make sure that the LED lights were the same for color, and... Ver mais

Classificada 4 em 5 estrelas

I received my order in a timely manner, no complaints as far as the service. I ordered a flag holder that holds a banner on my lamp post and unfortunately have to do that more often than I would like,... Ver mais

Classificada 2 em 5 estrelas

Pleased with the product that I finally received. A package no bigger than a standard letter took over two full weeks (14 days 12 working days). The ordering web site is clunky and does not accept bot... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Iluminação
  2. também em
  3. Fornecedor de caixas postais
  4. Loja de bricolage, casa e jardim

Informação fornecida por diversas fontes externas

Backed by U.S. Support and Distribution. Allow Got It Wholesale to be your one-stop shop for quality, cast aluminum mailboxes, stunning street lights, decorative street signs, and beautifully distinctive yard lamps, as well as all of your energy-saving LED lighting needs. Our knowledgeable and dedicated team is here to help you create a cost-efficient residential or commercial package that perfectly suits your project, no matter the size.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

91 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,1

Todas as opiniões

(91)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

After two years of service buying again

I bought eight of these pole lights a couple of years ago, these fixtures have worked very well. They have weathered storms and huricanes. The fixtures still look good. I am buying them again and would recommend them.

20 de outubro de 2021
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Resposta da GotItWholesale

We're glad to hear you're pleased with your purchase. We greatly appreciate you sharing your experience, Adam!

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 1 em 5 estrelas

almost a month and still not shipped

Customer service team is great, friendly and pleasant. This company gets one star because the product we ordered said it would ship in 2-4 days, it's been 29 days and the product has not shipped. I've contacted customer service twice and had very pleasant converastions with them each time, but still have no idea when my order will ship.

29 de setembro de 2021
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Resposta da GotItWholesale

Thank you so much for sharing a review of your experience.

We're sincerely sorry your order hasn't shipped yet. Our Order Processing team reached out to the vendor for a status update yesterday and will follow up as soon as we receive an update.

This shipment timeline is not at all within the norm. We greatly appreciate your grace and patience while we investigate the fulfillment delay.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 5 em 5 estrelas

Customer service was great.

Customer service was great in communication and help with order. Very satisfied with my experience!

22 de setembro de 2021
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Resposta da GotItWholesale

Thank you for your review, Brian! We strive to provide excellent service and we're glad you had a great experience.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 5 em 5 estrelas

Good follow up, three cheers for Rebekah

Good follow up, fast reply to my questions, very friendly service, Rebekah is about as good as one can find!

21 de setembro de 2021
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Resposta da GotItWholesale

We’re so happy to hear about your experience with Rebekah! We’ll be sure to pass along your feedback and we hope to see you again should you have any future mailbox needs.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 3 em 5 estrelas

Slow service

Not happy with how long it got to me.
Also the tracking kept saying it would be delivered, but never showed up.! That lasted for a few days..

2 de setembro de 2021
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Resposta da GotItWholesale

Thank you for taking the time to leave a review, James! Our records show your order was placed August 14, a label was created on August 18, and the package was scanned as accepted/received by the USPS on August 19.

It shipped cross-country from California, which likely accounted for the transit time with the carrier. While we do not have influence over transit times once a package has been tendered by any of our vendors to a carrier, we sincerely apologize that your order took so long to reach you and we appreciate you letting us know.

If you need further assistance with your order, please feel free to reach out to our team.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 2 em 5 estrelas

Frustrated

Pleased with the product that I finally received. A package no bigger than a standard letter took over two full weeks (14 days 12 working days). The ordering web site is clunky and does not accept both a billing address and a charging address. Took me several phone calls and emails to finally straighten issues out my order.

25 de agosto de 2021
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Resposta da GotItWholesale

Thank you for your review, Charles!

We're sincerely sorry your order took so long to be delivered. We understand how frustrating that can be, but we're also glad it ultimately reached you successfully.

Our website can accommodate a separate billing and shipping address. In order to do so, one must uncheck the box next to "My billing and shipping address are the same" under step 3 (i.e. Payment Method) of our secure checkout. If you were not presented that option, clearing your browser's cookies or cache may have helped.

We greatly appreciate your business and your feedback.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 3 em 5 estrelas

Very nice people but order has been…

Very nice people but order has been plagued with problems from the start with no confirmations, then delivery of only one of the two needed bulbs. Finally got delivery and missing the 8' pole. Still no tracking on the second bulb after more than a week! They keep saying their working on it, but I have to keep calling .... not forthcoming with information.

9 de agosto de 2021
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Resposta da GotItWholesale

Thank you so much for your review, Norma! We're sorry you've experienced so many issues with your order and we greatly appreciate your grace and understanding as our team works to get everything in order.

Our records show a tracking number for the additional bulb was emailed to the address associated with your order yesterday. However, upon further review the email bounced and/or was rejected by your email service provider.

We have re-sent the tracking from an alternate internal email. If you still haven't received it, please contact our team at (866) 390-5227 to provide an alternate email address for the tracking details to be sent to.

We can also provide them by phone. We are available M-F from 6am - 4pm Pacific and Sat from 7am-3pm Pacific.

Regarding the 8ft pole, our team is working with the vendor to get that shipped out ASAP.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 5 em 5 estrelas

Great service.

25 de maio de 2021
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Resposta da GotItWholesale

Thank you so much for your review, Tim!

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 5 em 5 estrelas

Exactly what I needed

Exactly what I needed. Very pleased with product.

7 de maio de 2021
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Resposta da GotItWholesale

We're glad to hear you're pleased with your purchase! Thank you for taking the time to leave a review, Mary!

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 5 em 5 estrelas

Great service.

14 de abril de 2021
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Resposta da GotItWholesale

Thank you so much for your review, Chris!

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 1 em 5 estrelas

Never arrived

Never arrived
Terrible company

7 de abril de 2021
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Resposta da GotItWholesale

Thank you for taking a moment to write a review, Gary. Your experience is very important to us.

The fact that your shipment never arrived is certainly concerning and we're very sorry.

Our records show your order was originally marked shipped from our vendor on Mar 31, but no scans were associated with the shipment after that point. The order has been reshipped via overnight shipping as of today (Apr 7).

Should you need any further assistance, please don't hesitate to reach out. Thank you for allowing us the opportunity to assist and we greatly appreciate your patience and understanding.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 5 em 5 estrelas

Heavy duty stainless steel mailbox is…

Heavy duty stainless steel mailbox is worth the $$.

25 de março de 2021
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Resposta da GotItWholesale

We're glad to hear you're pleased with your mailbox! Thank you for taking the time to leave a review.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 5 em 5 estrelas

Fantastic company

Fantastic company. People are so customer service friendly. My numbers I ordered are beautiful on my freshly painted mailbox.

17 de março de 2021
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Resposta da GotItWholesale

Your review made our day! Thank you so much, De'Ette!

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 5 em 5 estrelas

The brass numbers were exactly as…

The brass numbers were exactly as posted on their website. It was easy to navigate through the website and complete my order. I would recommend GotitWholesale and definitely use them again.

11 de março de 2021
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Resposta da GotItWholesale

Thank you so much for sharing your experience! We hope to see you again for any future mailbox needs.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 5 em 5 estrelas

Beautiful Brass Mailbox Numbers at a…

Beautiful Brass Mailbox Numbers at a great price shipped quickly!

7 de janeiro de 2021
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Resposta da GotItWholesale

We're glad to hear you're pleased with your brass numbers. Thank you for taking the time to leave a review, Josephine!

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Classificada 5 em 5 estrelas

;My order was originally sent to the…

;My order was originally sent to the wrong address. Both of the service reps I spoke with were very apologetic, and professional and quickly rectified the situation... and all is good!

1 de janeiro de 2021
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Resposta da GotItWholesale

Thank you so much for your review, James! We're glad our team was able to get everything taken care of for you.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

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