Worst service ever
Worst service ever. I had to wait 5 hours at my hotel lobby just to confirm my booking and i am still waiting. The hotel management doesn't even know i had booked the room. Worst worst worst service ever
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Worst service ever. I had to wait 5 hours at my hotel lobby just to confirm my booking and i am still waiting. The hotel management doesn't even know i had booked the room. Worst worst worst service ever
They are absolute scammers. I wanted to reschedule my flight after 6 months, which fare is less than what my original ticket price was. Still they are quoting me a absurd amount of money. I checked their website they have enough available tickets at that lower price change, still the scam support is saying their is no same class ticket. Absolutely pathetic and scammy behavior
i gotta give 5 star their coustmer service
One of the worst travel agency with almost no customer service
I booked a ticket with GoZayaan and tried to reschedule it a month later. Their customer support quoted a price higher than the original ticket, claiming an upgrade in class was required due to airline policy. However, they couldn't provide any reference to this policy, and when I checked with the airline, no such rule existed. GoZayaan's support failed to explain the pricing clearly and gave vague responses. In the end, I had to cancel the ticket because buying a new one was cheaper. It seems they push you to pay more or cancel to keep extra fees. Avoid using GoZayaan.
Absolute Rubbish! They don’t even deserve 1⭐️, trust me!
My flight got 6h delay. Airlines authority said they have sent this information 4 days ago. GoZayaan didn’t even inform us. A complete package of scammers! Highly NOT RECOMMENDED!
Worst experience. I have tried to reschedule my flight and try to contact their support as well. They replied me after a day with no Information. Our flight was delayed but they gave us no information about it. Not recommended at all
If I could give a lower one I would’ve given that! Pathetic company with customer service representatives who just play with words and make customers feel valued until you’ve made the payment for booking with them. The moment you pay, your scammed. Flight cancellations unexpected delays and you need to rebook whilst paying more money. When you book new flight with them, surprisingly the one that cancelled gets resumed!!! And if you don’t book another flight from them and ask for refund, they take a century to process it. Never trust GOZAYAAN!!!
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.