First time user of GP Nutrition. Lots of clear information on the website made it easy to choose the products. Phoned the Team to check expiry dates and info on the subscription service - very friend... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Have a monthly subscription for Astaxanthin.. did some research trial and error around the product and believe this one to be the best; I think a cost effective subscription enables better consistency... Ver mais
A empresa respondeu
Easy to order and very quick delivery . All items are well packaged. and instructions are easy to read , have always been pleased with GP Nutrition .
A empresa respondeu
Do not use this company. Dreadful customer Service. Ordered after a Liz Earle recommendation. 3 weeks later no sign of goods. 25 phone calls, numerous emails. Customer care appalling. Had to claim mon... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre GP Nutrition
Escrito pela empresa
Our founder and expert nutritionist, Gabriela Peacock, has developed high-quality, scientifically supported nutritional and beauty supplements, to support a healthy lifestyle without pressure or perfection.
GP Nutrition exists to make a balanced, healthy lifestyle simple and sustainable for women navigating busy, demanding lives.
From premium, natural ingredients to beautifully designed packaging and a seamless customer experience, we bring a touch of luxury to the everyday.
GP Nutrition exists to make a balanced, healthy lifestyle simple and sustainable for women navigating busy, demanding lives.
From premium, natural ingredients to beautifully designed packaging and a seamless customer experience, we bring a touch of luxury to the everyday.
GP Nutrition
Escrito pela empresa
- Wellness, beautifully simplified.
- We offer a curated range of science-backed supplements specifically formulated for women, thoughtfully designed to support real lifestyles, not rigid routines.
- Exceptional service
- When you need honest, non-judgemental advice, our award-winning customer care team is here to help, 9am to 5pm, Monday to Saturday.
- Totally flexible subscriptions
- Our handy subscriptions help you to invest in feeling your best and give you one less thing to worry about. ✔️ Better value – save up to 22% ✔️ Simpler for you ✔️ Free UK delivery ✔️ Total flexibility – amend, pause until payday, skip or cancel anytime.
100% Satisfaction Guaranteed. Free UK Delivery on all subscriptions.
We are so confident in our supplements that if you are not happy we will give you a full refund.
All our orders are sent via Royal Mail in packaging that conveniently fits through your letterbox.
Informações de contacto
20 Station Road, CB1 2JD, Cambridge, Reino Unido
- 0808 502 0505
- hello@gpnutrition.com
- gpnutrition.com
20% off your first order
4,4
Excelente
160 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor after sales care
I tried this product after a recommendation on Liz Earle Wellbeing. I found the individual/ daily packs really useful, especially when travelling. Unfortunately I struggled to establish a regular time to take these supplements as they advise they should be taken with food and I intermittent fast so kept forgetting to take them later in the day with the business of work. I tried taking with an oat milk coffee but vomited on 2 occasions - so they definitely need to be taken with a meal. Because of these issues I have over stock and needed to delay my subscription. This is where I have a big issue. The ' manage your subscription ' link in the reminder email did not work so I emailed customer services and was told the request to delay had' been actioned for you'. However, the payment was still taken and I was told that I now have to organise/ pay for the return of the order. I complained again and was offered reimbursement of the postage once they had received the return. GP Nutrition, no matter how great your product is, or how many subscription discounts you entice people with, if the after sales care is poor then you have a big problem. Subscription cancelled and looking for a new supplement provider.
18 de julho de 2023
Opinião espontânea
Resposta da GP Nutrition
Hello Sian
We’re sorry to hear about your disappointing experience with your GP Nutrition subscription. It sounds incredibly frustrating and we completely agree that there's a big problem if the customer care & support isn't there to match up to the product.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies, as we’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice, whether the one you tried last year or a different one. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Very disappointing
Very disappointing, I ordered two products. They arrived week later with no labels on at all on how to use it or what’s in which bag! Contacted customer service twice and month later still no reply!!
1 de maio de 2023
Opinião espontânea
Resposta da GP Nutrition
Hello
We’re sorry to hear about your disappointing experience with GP Nutrition. It sounds like there were major mistakes with your order and we sincerely apologise for any frustration caused by both this and the lack of response to your message.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in these products, we’d be happy to send you a complimentary supply of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Non delivery
I ordered on the 4th January and immediate payment was taken.
After a week ( and each subsequent week of waiting ) I emailed the company to enquire where my order was and each time I was told that it would be with me by the end of the week.
This didn’t happen so I cancelled my order on the 27th January - over three weeks since my original order.
If products are out of stock or there is a problem with delivery then customers should be informed at the point of sale or at least updated whilst they are waiting.
Unfortunately, you leave the customer wondering whether you are a scam company due to lack of communication AND non delivery.
Very poor on both counts. Will not be ordering or recommending
27 de janeiro de 2023
Opinião espontânea
Resposta da GP Nutrition
Hello JH
We’re sorry to hear about your experience with GP Nutrition and we sincerely apologise for any disappointment caused by this lack of communication.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in the product you tried to order (or any others), we’d be happy to send you a complimentary supply of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Terrible customer service waiting 2…
Terrible customer service waiting 2 weeks now for a missing order take your money immediately but no customer service there after would t recommend anyone to purchase from GPNutrition need to get their customer focus heads on and fulfil orders! ….and communicate with their customers
30 de janeiro de 2023
Opinião espontânea
Resposta da GP Nutrition
Hello Ms Young
We’re really sorry to hear about your disappointing experience with GP Nutrition and the frustration this must have caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Need to put their money into customer…
Need to put their money into customer service and fulfilling orders rather than social media. Email and chat queries for missing order placed over 5 weeks ago not responded too. Awful company
31 de janeiro de 2023
Opinião espontânea
Resposta da GP Nutrition
Hello Victoria,
We’re really sorry to hear about your experience with GP Nutrition and the disappointment caused both by your missing order and the lack of response you received.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Nothing has arrived …
Ordered on the 5th and received nothing, have contacted them and they have not responded.
5 de janeiro de 2023
Opinião espontânea
Resposta da GP Nutrition
Hello Sadia,
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any frustration this caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Again another bad customer service
Again another bad customer service. I ordered a supplement end of December and yet I receive my order!! I have emailed them , no answer, no acknowledgement. Still I see their advertisement in the social media .with an attractive lady promoting their supplement. Please stay away from this company. they are scam....
14 de janeiro de 2023
Opinião espontânea
Resposta da GP Nutrition
Hello Shida,
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any frustration this caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Order not received no communication
Placed an order on 03/01/23, received confirmation email but still haven't received products or even a notification of dispatch. Have tried to get in touch several times with no response. Money was taken out of account immediately. Really hope this isn't a scam.
2 de janeiro de 2023
Opinião espontânea
Resposta da GP Nutrition
Hello CC
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any worry this caused while waiting for your order to arrive.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Still no purchases received …
12 days after making an order I still haven’t received any delivery/ tracking information and the chat function (only way to contact this ‘company’) never reply. Needless to say the money was taken from my account on the day of ordering and then no contact after that!! Is this even a real company or a scam?! What a shame!!
5 de janeiro de 2023
Opinião espontânea
Resposta da GP Nutrition
Hello Clarissa
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any worry this caused while waiting for your order to arrive.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
The ‘feel good’ supplement didn’t live…
The ‘feel good’ supplement didn’t live up to its name. Terrible stomach pain and bloating. 😳😩
30 de setembro de 2022
Opinião espontânea
Resposta da GP Nutrition
Hello Michelle,
We’re sorry to hear that you didn't get on well with your feel good supplement.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. Even though some time has passed since you wrote this, we wanted to reply to offer our apologies as we wouldn't expect anyone to have experienced these kind of effects. We're all different and react differently to food supplements, but that doesn't stop it being disappointing when something doesn't work how you'd hoped.
Although this product wasn't right for you, if you’re interested in any of our others, we’d be happy to send you a complimentary supply of your choice - just let us know by emailing enquiries@gpnutrition.com. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available.
We’d love to have the chance to improve your experience with GP Nutrition and find something more beneficial for you.
Kind regards,
The GP Nutrition Team
Reliable, Fast Delivery.
Products made a difference to how I feel. No sugary nasty stuff. Delivery fast and reliable. Recommended.
25 de abril de 2022
Opinião espontânea
Resposta da GP Nutrition
Hello Grace
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. Even though quite some time has passed since you left this, we wanted to reply to thank you for your 5 stars!
We're so pleased to hear that you felt the benefits of your supplements and we hope this has continued for you. If there's anything more we can help you with, please don't hesitate to get in touch.
Kind regards,
The GP Nutrition Team
Weird, tricky and suspicious
Attempted to order product from web site. The sales process is strange and counterintuitive. Website tries very much to make you sign up for so called "subscription" which gives you 35% discount.... However, there is small print: you can cancel subscriptions after min 3 supplies - must be in writing. Now interesting bit: the subscription is cancelled ONLY after supplier confirms that in writing also. Now we know that whoever signs for it goes for life of attempts to cancel it. Very, very lazy web site. You will see brilliant, shinny pictures and colourful boxes - what I got was simple brown box with a note: "we run out of coloured boxes - sorry for inconvenience" - poor quality, black& white, hardly readable copy of flattened original box included instead. Dodgy company, that does not look right at all.
12 de fevereiro de 2022
Opinião espontânea
Resposta da GP Nutrition
Hello R
We’re really sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any frustration this caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
We also wanted to mention that although we offer subscriptions, we have now removed the minimum order quantity from the subscription requirements. You can set up and cancel subscriptions at any time, and you are under no obligation to continue them.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.