GPUCONNECT Limited Opiniões 200

I recently had an outstanding experience with GPUConnect.com, and I couldn't be happier with the way they handled my situation. Their exceptional customer support truly sets them apart from the competition.

I initially purchased an ASUS TUF 3080 replacement fan from GPUConnect.com, expecting to receive the champion version. However, to my surprise, I received the Everflow version instead. Naturally, I reached out to their customer support, and that's where the magic happened.

John, went above and beyond to ensure my satisfaction. He not only acknowledged the mistake but also took immediate action to rectify it. What impressed me the most was his willingness to send me the correct version, completely free of charge. This level of dedication to customer satisfaction is truly commendable.

However, here's where the story takes an unexpected turn. Due to strict customs regulations in Belgium, my replacement fan was either lost or held up in customs, making it impossible to reach me. But GPUConnect.com didn't give up. John communicated with me throughout the ordeal, keeping me informed about every step.

What truly saved the day was John's proactive approach. He informed me about a new customs procedure, where customs fees were paid upfront, eliminating the need for complicated declarations. As a result, another fan was sent my way, and this time, it arrived in perfect condition, just as I had hoped for.

In conclusion, my experience with GPUConnect.com was nothing short of exceptional. Their dedication to ensuring customer satisfaction, exemplified by the outstanding support provided by John, left me thoroughly impressed. Despite the challenges posed by customs, GPUConnect.com went the extra mile to make things right, and for that, I am very happy.

I wholeheartedly recommend GPUConnect.com to anyone in need of quality products and top-notch customer support. They have earned my trust and loyalty, and I will definitely return for all my future GPU needs. Thank you, GPUConnect.com, for your outstanding service!

The only site with the replacement football boots studs that I needed.

Great support and post sales service

Bought a couple of Ethernet wall plates.

They delivered them quickly and before I expected them.

The plates fit really well and do their job great.

Recieved the pair of fans very promptly, they wer perfectly packed and exactly what I required.

Just a question : Why did the UK left EU ? 😉
It is like I ordered in China by paid 19€ of extra taxes before getting the delivery in France
BREXIT is also not good for abroad customers who want to buy IT parts in UK.

Prompt (& free !) delivery of two cooling fans for my RX580 after both originals cracked and fell off at the same time.

Ordered on Saturday and delivered on Tuesday :o)
Perfect replacements; quieter than the originals and half the price of other sites I looked at.

GPUCONNECT made this gamer very happy and I would thoroughly recommend them. Thank you !

I was able to find my specific GPU fan on gpuconnect, and it got here on Monday after ordering Friday night! Great service, would buy from again

The package came very quick less than 10 work days.

Works for the EVGA 3080 12GB FTW3 Ultra (12G-P5-4877-KL) model as well, but there are differences. I'd gotten these as finding the true replacement was kinda hard to find. The original fan (PN: PLD09220S12H) has an extra screw mounting point to help hold the cable down. And the cable has heat shrink around it vs the plain flat wire of these. Also, the wires on these fans are slightly longer. Lastly, you can move the nicer badge from the original over just be careful taking it off as these are just stickers. From what I've seen looking at the two the original fan is more of a refinement of the FTW3 Ultra chassis. As it came out later that the models listed.

The products I found easy to order and
most importantly they arrived on time can’t say no more.

I am a US customer that found this shop from personal recommendations after I struggled to find a custom cable maker in the states. I ordered a custom cable for connecting PMW fans to a deshrouded GPU in a SFF ITX Build. John is extremely knowledgeable and easy to work with; and was extremely quick to respond to my initial inquiry, clearly explaining what information was needed and all costs and lead time upfront. The work was completed in a quick 1 week timeframe (I expected longer since a custom connector needed to be ordered) and arrived in the states just as fast after 2 week shipping time. Because of John’s specific questions and info requested during the design phase, the cable worked as expected on the first try! Highly recommended for John’s speed, knowledge, and excellent customer service (especially during design phase)! Will do business again.

Fast shipping, great and responsive customer service. Would recommend.
Unfortunately I had to pay import tax, but thats not they can something do about.

Top

Fast delivery

As ordered, arrived quicker than expected

I am very pleased with the product I received and the time that it took to be delivered. I would recommend GPUCONNECT to all my friends.

Items delivered as marketed, fans work as expected, I honestly couldn't ask for more! Great experience! Will use again!

Bit pricy, but as a niche product goes it works well and have had no issues.

I made a rookie error and ordered the wrong fans for my sons graphics card. I got in touch with GPUConnect and John could not have been more helpful - quick response times and a promptly issued refund.
I purchased the correct fans (top tip, always measure your fan diameter!) and although GPUConnect did not have them in stock in the UK they still arrived in a very timely fashion. I think its always a good sign when a company handles a problem well, in this instance I was the problem and they handled it perfectly!