Grafterr Opiniões 219

Very good, helpful and friendly. Many many thanks

Issue resolved with clear instructions

Fantastic service as always thank you very much and a special thank you to Mac🙏🏻🙏🏻🙏🏻🙏🏻

Excellent 👌

Quick Support and Resolved my query and helped in a timely manner! Thank you Sai Raj

I recently had a call with Mac from Grafterr, and I wanted to share my experience. From start to finish, the process was smooth and straightforward. Mac was professional, knowledgeable, and took the time to clearly explain everything, which made the whole experience feel easy and stress-free.

What stood out most was the level of support and responsiveness. Any questions I had were answered promptly, and I felt genuinely supported throughout. The platform itself is user-friendly and easy to navigate, which made things even better.

Overall, I’ve had a very positive experience and would definitely recommend Grafterr to others looking for a reliable and efficient service.

I had a great experience with Mac from Grafter Support on Google Meet. He was friendly, patient, and explained everything clearly. He made sure my issue was fully resolved without rushing. Really helpful and professional—highly recommended!

Had such a good experience process was smooth and easy updating the menu prices etc

Mac was really really helpful I cannot express enough how relieved and grateful I am he sorted all the problems. I changed to a faster internet and struggled to connect my printer and after 2 hours everything was back to normal. He was really patient and me a technology idiot can just about use my phone! He takes me through all the procedures and I’m blessed God has sent me another superman to rescue me. I have been with Grafter for almost 8 years and it was my other superman Yesh who helped me set my tablet up. Such a reliable company that provides 24 hour service! Thank you Mac & my favourite Yesh. I haven’t forgotten you!

Mac was super patient and attentive even though we spent almost 2 hours on the call. And managed to resolve every issue we had. I would highly recommend this company and the support that they provide. 5 stars!

I had a great experience working with Mac from Grafter support. He was professional, patient, and very clear in his communication throughout. He took the time to understand my issue properly and guided me step by step without rushing, which made the whole process smooth and stress-free.

What I really appreciated was his attention to detail and willingness to make sure everything was resolved correctly rather than giving a quick temporary fix. Mac remained calm and helpful even when dealing with multiple questions, and he made sure I was fully confident before ending the conversation.

Support like this makes a real difference when running day-to-day operations, and it shows the quality of the Grafter team. I’m genuinely satisfied with the service I received and would definitely recommend Mac for his excellent support and professionalism.

It's was very smooth and easy to sort out our problem.
I want to thank Mr. SAI RAJ who was very helpful and clam to solve our issues.

Today I got some help from Mac, and he totally nailed it—updated our new menu in record time and made some important changes. This system is super easy to use. Thanks a ton for your help! Super service from Mac

We are loving the Grafter POS—it’s fast, incredibly user-friendly, and has made our daily operations so much more efficient.
​A huge thank you to Ms. Mansi for her amazing support! She was so kind, professional, and helpful throughout the setup. It’s rare to find such a great product backed by such wonderful people. Highly recommended!

Very responsive support

Would not recommend. They kept hold of funds a few times claiming it was a fraud check. As an electrician taking relatively small card payments, I felt this was a bit over the top and very frustrating. They would ask for information which I would give quickly and in detail about transactions taking place, only to be told it would need reviewing which would take forever to be dealt with. The more you pestered them, the slower they did anything.
They eventually closed my account saying it was because of inactivity when I had been using it 2 months previously.
Having used companies like sumup and izettle I would recommend you avoid this company. Hard work, poor communication and not always truthful in what they are saying.

Uday Kiran gave an exceptionally efficient service

Big Mack was better than our Mac and cheese and let me tell you that is 10/10 so today big Mack gets a 11/10 from me. Great communication and very helpful with easy step by step instructions. Keep smashing it