Ana Maria at Graham & Brown is truly exceptional. She went above and beyond helping me source and coordinate a mural for a large apartment project in San Diego, and her level of service was unmatc... Ver mais
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Ana Maria at Graham & Brown is truly exceptional. She went above and beyond helping me source and coordinate a mural for a large apartment project in San Diego, and her level of service was unmatc... Ver mais
A empresa respondeu
First time ordering and usually choose local but fell in love with your selection of beautiful wallpapers. It was clear to me that Graham and brown are such a reputable and quality company. I felt... Ver mais
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Customer service at the Padiham shop is always excellent, the staff are ready to help and advise when asked. The wallpaper and paint are of high quality. I ordered curtains over the Easter weekend an... Ver mais
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Beautiful designs but difficulty being certain about the measurements I needed to give (including cassette). Website says to phone for help and then you are told they can't give help with measuring.... Ver mais
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For over 75 years, Graham & Brown has inspired people to think differently about their interiors through continuous innovation, creativity, and craftsmanship. Founded by two friends - Harold Graham and Henry Brown, the business has been family-run from its Headquarters in Blackburn, Lancashire since 1946. Renowned for a rich design heritage and passion for colour, Graham & Brown offer premium-quality ranges of wallpaper, paint, murals, curtains, blinds, bedding and more, all designed to partner perfectly, offering a seamless coordination that helps simplify the decorating journey - everything you need for a to create stunning rooms.
Graham & Brown, Stanley Street, BB1 3BW, Blackburn, Reino Unido
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
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Next Day delivery & great product. Very happy with coverage of paint & colour.
I have ordered from them three times but find the return process for unused wallpaper so long. When you phone two weeks after tracking them via DPD to ask if all is ok and you get told that they cannot confirm that it has delivered back to them and will get the refund when they get to it. Not a happy customer.
Saw your wallpaper at a Lowe’s and decided to check your website out for samples. Got a code for up to 3 samples but when my 3 samples were in the cart it was charging me for two of them. So I had to decide which one I wanted and used the code for that one. Would be nice if the code worked on the three samples as stated on email.
Easy to find and order a sample of wallpaper, have bought from Graham & Brown a few times and the quality of the paper is next to none which is why I came back for our next project
Order of samples could be a little clearer. I gave up.

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When I first logged onto your site you were offering free samples ... but I have had to pay £4.50 as it did not come up at checkout.

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It was very quick and easy to find the wallpaper I wanted. The price was good compared to other sites I looked at. Delivery arrived on time.

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Very helpful when phoned for advice re, hanging.

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Did not let me know my order was complete , called 3 times with no call back . Mike Chambers ,Gateway Property Mgt. Co. LLC

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Very easy to measure for curtains following the instructions and easy to order.
Superb range of materials.

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Gorgeous offerings and ordering was a breeze!

Resposta da Graham & Brown
My Wallpaper installer found a flaw in the Wallpaper and so she cut it away and she did not save what she cut away and when we contacted Graham and Brown to ask them to provide a new panel for a mural, they refused, saying they needed the flawed product or photos of. My Wallpaper installer is very reputable. She has been installing Wallpaper for 30 years and every designer in Charlotte uses her so I trust her implicitly. I was not there that day and unfortunately I now have a 4 inch space behind a door that doesn't have a mural. I don't believe this is very good. Customer service and I won't ever purchase from them again and I promise she has told all the designers in Charlotte not to use them as well.

Resposta da Graham & Brown
Ordering samples and using 3-5 day shipping with coupon code MOODBOARD kept on throwing up a shipping error when trying to process payments. This was trying to use debit card, Apple Pay and PayPal. All throw the same error. It was lucky I manually refreshed the whole pay page as I was just about to give up and I would not have tried again as I had gathered multiple wallpaper samples to help decide on a room choice. Nearly lost that bigger potential sale! I am using safari on iOS.

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A lot of choice! The see it in your room feature was a great help. I've gone bold so hope it works out

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Really quick turnaround on the order. Product is excellent quality and refund for over ordered product has been processed without question or delay

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excellent quality and bespoke designs....just what im looking for...

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