I find it harder to order the food that my dogs like as they are often out of stock when I email to ask if I could be notified when their next delivery is no one replies. I phone and leave a message... Ver mais
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I ordered late on a Sunday night thinking that I would miss the scheduled weekly delivery the next day but sure enough my order arrived - great service again!
Always on time , well packaged. Even when I’ve been late ordering and not expecting my order until the following Thursday I’ve been absolutely delighted to get the delivery the week I put my order in.... Ver mais
Prompt delivery. Much to my relief, the mice arrived still frozen which I've had issues with with other companies. I've been really struggling to find somewhere to get mice for my snake. Especially w... Ver mais
Informações sobre a empresa
Escrito pela empresa
Specialists in raw food and natural treats, Proud to be the largest stockist of raw food in the NE Scotland.
Informações de contacto
Unit 1 Barratt Trading Estate, AB23 8JW, Aberdeen, Reino Unido
- grampianpetservices.co.uk
4,6
Excelente
172 opiniões
Pede aos clientes que escrevam opiniões
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Wonderful as always
Wonderful as always
Helpful, friendly and knowledgeable
Always ready to help.
I am disabled and there is always someone willing to help me shop and take the items to my car
6 de julho de 2024
Frozen food arrived on schedule and in…
Frozen food arrived on schedule and in great condition.
3 de julho de 2024
I’ve being using GPS for a few years…
I’ve being using GPS for a few years now, great service, great selection of products, highly recommend. Lots of really helpful information on their website. Happy customer, happy dogs, thank you
30 de junho de 2024
Knowledgeable staff
Knowledgeable staff
Great price
Quick delivery
Delivered with a smile! 🐶
29 de maio de 2024
So easy to order on line and spoken to…
So easy to order on line and spoken to the woman also on phone she was so help full easy to talk to delivery was great best company I know for raw meat
7 de maio de 2024
Excellent
Wouldn't hesitate to recommend, friendly, helpful staff, great prices and was available for collection quickly after placing my order.
4 de maio de 2024
Customer service is shocking
Customer service is shocking. Very unhelpful.
Always have a struggle when making my order online as it's mostly out of stock. Continually.
Been using this company for 5yrs + and I'm now looking for another supplier.
It's not the same company it used to be.
2 de maio de 2024
Great and reliable delivery out to…
Great and reliable delivery out to Deeside. My dog is a very fussy eater and Grampian Pet Services provides a wide range of selection which keeps him happy.
3 de maio de 2024
Reliable and local...
Great selection of products with good communications and a reliable delivery service.
My only negative experiences have related to the low stock levels of certain frozen minces. I'm often restricted in what I'm able to order since my Woof is quite selective in what she'll eat. There's often plenty stock of the minces she doesn't eat (anything with chicken in it) but just a limited amount of the ones she likes.
1 de abril de 2024
Resposta da Grampian Pet Services Ltd
Thank you for your feedback. were sorry you feel there isn't much variety, we do have about 14 different brands to choose from, some of our brands are very popular so can go out of stock quickly, best to make use of our back in stock request function, and never an issue putting through multiple orders as we will consolidate them and put them all out together.
Happy to discuss these options if your wish to give us a call.
Wide choice of selection and excellent…
Wide choice of selection and excellent cost. Dog loves the meals.
8 de abril de 2024
Resposta da Grampian Pet Services Ltd
Thank you for your feedback.
Excellent food for my beloved pooches…
Excellent food for my beloved pooches and great customer service! Yet again, I ordered online late but they didn’t leave my dogs hungry! Great service!
6 de abril de 2024
Resposta da Grampian Pet Services Ltd
Thank you for your feedback.
Resposta da Grampian Pet Services Ltd
Thank you for your feedback. will pass this onto the colleague.
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