Grand Home Furnishings Opiniões 

419
TrustScore: 2 em 5

1,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we receive... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

This is for a lift chair purchased at Grand Home Furnishings in Winchester, VA. Lift chair, purchased for 86 year old mother, took weeks to arrive, with no date promised for delivery. Delivery tr... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

After ordering and paying cash for a nice leather recliner…..I’m now waiting a month after it arrived in Grand’s warehouse for it to be delivered. It snowed on the delivery day and instead of having t... Ver mais

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de colchões

Sobre Grand Home Furnishings

Escrito pela empresa

Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.

Our convenient delivery and financing options make getting that new furniture or mattress easy!

Informações de contacto

1,9

Mau

TrustScore: 2 em 5

419 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,9

Todas as opiniões

(419)

6 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great sales staff like Skip

Great sales staff like Skip. Knows products and is honest. Good price and selection

13 de novembro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Thank you for the review we appreciate your business.

Classificada 5 em 5 estrelas

The only place to shop for Furniture

The only place to shop for Furniture. Associates know and listen to your needs and narrow down to the perfect match. Matt was outstanding, and we will make sure to do all our Furniture Shopping at the Waynesboro Grand.

13 de novembro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Jerry, Thank you so much for the review we appreciate your business.

Classificada 5 em 5 estrelas

We bought a table & 8 chairs

We bought a table & 8 chairs, one piece of the table was damaged when we opened the box & they replaced it the next day & gave us a partial credit on our price....very nice customer service!

13 de novembro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Rhonda thank you for the 5 Star Review we appreciate your feedback!

Classificada 3 em 5 estrelas

Delivery charge is ridiculous!

Their furniture is very expensive to start with and to charge an additional $95 for delivery and set up is an insult.

On the plus side, the delivery guys came on time, were friendly and did a good job.

8 de novembro de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Great

Great; helpful; quality; low price; super fast delivery & set up - what more could I have asked for?

7 de novembro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Thank you for the rating & review! We look forward to you visiting us again soon.

Classificada 5 em 5 estrelas

There delivery team was here 5…

There delivery team was here 5 minutes... Their warranty is on point, and they're flexible to let you see samples in your own space!

7 de novembro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Thank you for the review we appreciate your business.

Classificada 5 em 5 estrelas

I knew what I wanted when I walked in…

I knew what I wanted when I walked in the store. i was pleased to get the bed and chair that I wanted, The delivery guys set everything where I wanted and made sure everything was in the right place. I am new to Staunton and was told Grand Furnishings was the best place to go.

6 de novembro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Carol Thank you for the review we appreciate it.

Classificada 5 em 5 estrelas

Rhonda was awesome and helpful

Rhonda was awesome and helpful. The delivery men were professional and fast! I will buy again.

6 de novembro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Rhonda Thank you so much we will pass along your kind words.

Classificada 5 em 5 estrelas

My husband and I went to purchase a new…

My husband and I went to purchase a new mattress! We were quite fortunate to have gotten Samantha Stanley as our sales associate! She greeted us with a warm smile and of course the traditional “Coke’s “ ! She was impressively knowledgeable of all the features! I will definitely go back to Grands hoping “Sam” will be there ❤️

31 de outubro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Karen, Thank you for the 5 Star Review we appreciate your business.

Classificada 3 em 5 estrelas

Experience with the finance office was…

Experience with the finance office was wonderful. However, experience with sales not so much. We had to take pictures of the item we wanted instead of the sales associate going with us and the bring the pictures back for them to setup the order and they wrote down the wrong price.

26 de outubro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Jennifer & Lindsay were super

Jennifer & Lindsay were super. When I need more furniture, I will go back to Grand Home Furnishings in Bristol, VA. Thank you ladies!!

25 de outubro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Thank you so much for the 5 Star Review we appreciate it.

Classificada 5 em 5 estrelas

My furniture had to be ordered so I…

My furniture had to be ordered so I have not been able to enjoy it yet. My experience with my sales person Bart Long was wonderful. He did not push or rush us to buy anything. He was very helpful and took his time with us. I was just looking for furniture and with the wonderful customer service and very nice Lazy Boy couches I decided to buy that day. I will be returning to Grand's for any other purchases. Thanks, Belinda Phillips

24 de outubro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Belinda, Thank you for the 5 STAR review we appreciate your business.

Classificada 5 em 5 estrelas

My local Grand Furnishings is in…

My local Grand Furnishings is in Lynchburg, VA. My health is not good and it is difficult to get into the store.They were VERY helpful when I was trying to purchase a sofa over the phone after finding what I wanted online but had to call Customer Service to arrange for delivery. Delivery men were professional and courteous and were in and out in just a few minutes. Grand always has what I am looking for, even when I research other companies online. All my experiences over the years with Grand have all been great.

24 de outubro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

Thank you for the 5 Star review we appreciate your business.

Classificada 5 em 5 estrelas

GRANDS FURNISHINGS = #1

There is no better company to go with than GRAND FURNISHINGS!! You have the best products, best prices & the best staff. My wife & I are VERY PLEASED with our two new pieces of furniture. In our 15yrs of marriage, these were the first two pieces of furniture that we actually bought. I was SUPER PLEASED with the two gentlemen who delivered our furniture yesterday. They were so friendly & professional. They were in & out just like that & knew exactly how & what needed to be done to get our old furniture out & the new in. Thank you for all you have done to make this a very memorable event for us. We will definitely be back to GRANDS FURNISHINGS in the future!

23 de outubro de 2018
Opinião espontânea
logótipo da Grand Home Furnishings

Resposta da Grand Home Furnishings

John thank you so much for the 5 Star Review we appreciate your business.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais