I purchased from this company via Amazon. I had to return the product as it is an unwanted gift to my son. The refund wasn't forthcoming so I contacted Amazon, who put the blame firmly at the seller'... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had been looking for a small outdoor quality rug for some time for our patio/barbeque area but no shop we visited ever had the size we wanted. From a internet search we found what we were looking f... Ver mais
I purchased the most lovely Green Decore outdoor rug from B&Q. Sadly, through no fault of my own, it got damaged. I contacted Manish at Green Decore and he got everything put right for me within... Ver mais
Rug was as expected. But had a few marks related to packaging tape. Follow up, to your message, You are willing to offer a discount on my next order, well there will not be a next order, If you cann... Ver mais
A empresa respondeu
Informações de contacto
69 High Street, N14 6LD, London, Reino Unido
- 02032398895
- manish@greendecore.co.uk
- greendecore.co.uk
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was sent a dirty rug
I was sent a dirty rug. I contacted customer services and explained that I do not think it's right that I should have to clean the product before being able to use it and how disgusted I was that it arrived in this condition especially for how expensive the product is. I was told this was a once off incident which occured between the manufacturing and packaging process and
that I'd be sent out a replacement. The replacement arrived quickly but it also dirty. I do not expect to order something to then have to clean it due to there being dirt in the manufacturing facility.

Resposta da Green Decore
Very pleased with the price also the…
Very pleased with the price also the quality
Beautiful rug and fast delivery
Beautiful rug and fast delivery! Very good quality. I wanted a rug which would go with my amber floor light and my mid grey sofa. This rug matches perfectly.
A good Company to deal with
This Company did not deliver the correct items but they made a goodwill gesture which compensated for this. We would recommend this Company if you want to purchase the rugs/carpets for your external use.
Great customer service
If you phone ( I had a query) they answer straight away and are extremely helpful. I ordered an outdoor mat - really pleased with it and was cheaper to go through the company than order via Amazon. I also got a new customer discount - bonus
Good quality product as advertised
Ordering and delivery were very simply and easy. The product was just what we were expecting in size, colour and quality.
Good quality item, delivered safely
We had been looking for a small outdoor quality rug for some time for our patio/barbeque area but no shop we visited ever had the size we wanted. From a internet search we found what we were looking for on the Green Decore website. Once the order was placed we were concerned to learn that the item was due to be delivered by Evri, formerly known as Hermes, as we have had bad experiences with them in the past. However on this occasion the delivery was made with no problems.
Great service
An issue with the payment autofill feature meant my order got placed using my old address. I emailed them the same evening and within just a few hours (if that) Nikhil had updated my address and confirmed to me this was done
I can't remember how long delivery took but i believe it was just a day or two. Really impressed all around.
Love these rugs 👍
Great website, great products & brilliant service. Love the rubber backing which adds weight & helps retain its shape & position on floor
Great product/Great service.
Great product. Great service. Responded to a question straight away. Would definitely buy from again.
Very quick delivery and a very lovely…
Very quick delivery and a very lovely product. Looks perfect
Many thanks
David OBrien
Drum kit rug
I placed an order for a rug to sit under my son’s drum kit. My rug arrived very quickly and was well packaged. The rug itself is completely true to the online picture. The quality is great and it looks really great too. I Haven’t washed it yet but that’s an added bonus to buying the rug, it can fit in the washing machine. Very happy.
Great efficient service
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







