Green Elf Trees Opiniões 

203
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is my third year using Green Elf for my Christmas tree rental and I'm so glad I found them! Great service and communication, easy order/delivery/collection, good quality trees, and I love knowing... Ver mais

Classificada 5 em 5 estrelas

I'm not a festive season fan - and as a gay man pretty hostile to all things Christian - but when you have parents in their 90s and you are the only child you have to do it. I detest the waste and deb... Ver mais

Classificada 3 em 5 estrelas

Went as green as possible for the tree this year and left feeling underwhelmed. Paid £125 for a 5ft+ tree, and a further £25 for premium delivery. The tree measurement includes the pot - so our tree... Ver mais

Classificada 5 em 5 estrelas

Beautiful healthy tree, lovely scent and in great condition. Delivery was smooth and easy with a very kind and professional delivery man - literally delivering holiday cheer with a smile during a bus... Ver mais


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

203 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(203)

35 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service, nice trees.

I was able to make an order for a tree to be delivered in just few days. Although after a day I received an email saying my order was cancelled because there was a technical glitch that allowed me to order outside of London area. However, to their credit after a little bit of time I got another message asking if I’m still willing for the tree to be delivered and they did bring it, so great for me!

4 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolute perfection

Absolute perfection! Super friendly team, free tree delivered to our charity [how lovely is that?!], and really helpful updates before, leading up to, and on the day of the delivery! Genuinely couldn't think of any way to improve the service from Green Elf Trees!

4 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Thoroughly recommend

Great tree, excellent customer service. We love our Green Elf Tree every year snd it is so much less hassle than getting one locally - plus love the idea of our pot grown tree continuing on after our Christmas!

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful sustainable tree

Our first year „renting“ a sustainable tree, so we weren’t sure what to expect as you don’t get to choose the tree. The tree is absolutely gorgeous and delivery and customer service have been great! We‘ll definitely order again next year.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Green Elf to the rescue!

We ordered a tree from The Nordmann and it turned out to be a Christmas SCAM!!! Merry Xmas to them too!!!!!!!
So, we wisely went straight to Green Elf (which we should have done in the first place), ordered a 5 1/2 footer, and whithin two days we had it.
Well done Green Elf and a sincere Merry Christmas.

12 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely tree and great delivery

Delivery was a dream and the delivery man kindly put the tree exactly where I needed it. I got a potted tree and it was full and beautiful. I’d definitely recommend!

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Green Elf Trees

Another year with a great 'foster' tree and excellent service from Green Elf. The delivery with the prior message giving a time slot and using track pod is ideal for where I live because there's very little parking available. The collection service is also good, I like the sustainability this offers.

6 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A perfect tree & delivery!

This is our first time using Green Elf Trees and we couldn’t be happier. I was a bit nervous as I love picking our tree and am a bit fussy, but the tree they delivered is perfect. We opted for a 6-7ft tree and it’s definitely closer to 7ft and so beautiful. They sent a time slot and came right on time. I have a very happy 3 year old. Thank you Green Elf Trees, we will definitely be back next year.

6 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

We have placed orders for three consecutive years and have consistently received excellent service. The booking and purchasing process is incredibly straightforward, delivery is prompt and reliably tracked, and the tree itself always arrives in beautiful, thriving condition.

1 de dezembro de 2025
Opinião espontânea
logótipo da Green Elf Trees

Resposta da Green Elf Trees

Thanks Kate! Have a great christmas period!

Classificada 1 em 5 estrelas

Order cancelled half an hour before delivery

Happy with the process of purchasing a tree and the seemingly quick delivery timescale of delivery (next day). Today we were eagerly awaiting the arrival and tracking accordingly with the link provided. Half an hour before the latest arrival time, I was informed that the order had been cancelled due to the tree not being in the van. This is simply not good enough when you pay a premium for the tree and delivery. I had to contend with a disappointed 4 year old and am now left with limited options that meet the ecologically friendly brief.
Thanks but no thanks.

29 de novembro de 2025
Opinião espontânea
logótipo da Green Elf Trees

Resposta da Green Elf Trees

Hi Jenna, I've reached out to you directly because this is unacceptable.

Will see what else we can do to help as it's not good enough.

Thanks,
matt

Classificada 1 em 5 estrelas

This was the third year in a row I…

This was the third year in a row I ordered my tree here but it will be my last. The first tree they delivered was so thin and misshapen I had to request a replacement. The second one that was delivered was a foot smaller than I paid for. Both times customer service said they didn’t know how that could happen. Incredibly disappointed and I will not order a tree from them ever again.

25 de novembro de 2025
Opinião espontânea
logótipo da Green Elf Trees

Resposta da Green Elf Trees

Hi Marc,

First, as the company founder i'm extremely sorry for your experience. As per my text message to you, it would be great if i had an opportunity to speak to you and see how else we can make this right.

Apologies again,
Matt

Classificada 5 em 5 estrelas

Beautiful tree

Beautiful tree, exactly same as appears on website. Lovely delivery guy who took his time to set it up properly. Very happy :)

27 de novembro de 2025
Opinião espontânea
logótipo da Green Elf Trees

Resposta da Green Elf Trees

Thanks Alexandra!! Merry Christmas

Classificada 5 em 5 estrelas

Amazing Christmas Tree

Amazing Christmas Tree, smooth delivery, delivery gentleman very helpful. Thank you so much.

27 de novembro de 2025
Opinião espontânea
logótipo da Green Elf Trees

Resposta da Green Elf Trees

Thanks Angie! Hope you have a great Christmas period

Classificada 5 em 5 estrelas

Great eco-friendly option for Christmas

Green Elf Trees delivers live, potted trees that are replanted after they're picked up. They find a place to replant all such trees each year, which makes this a great, eco-friendly option for Christmas. Delivery/pick-up is smooth and the team is very responsive and helpful. This is our third year ordering from them, and they never disappoint.

21 de novembro de 2025
Opinião espontânea

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