Staff very friendly and polite. Van was a bit rough from previous hire scrapes and internal wood liner showed it was well used. However my 2 day hire was great value for money, so condition of vehicle... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoGreen Motion Leicester, The Old Filling Station, St Nicholas Circle, LE1 4LF Leicester, Leicestershire, GB
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Leia as opiniões dos outros
Absolutely brilliant service. The two members of staff I spoke with were really helpful and professional. A special thanks to Arjun in particular who made sure I had every bit of information I needed... Ver mais
A empresa respondeu
AVOID - Bad experience with Green Motion Leicester - Charged us £350.00 for a vehicle being late back (by 2 hours) through no fault of our own (accident on the return to the office) feel completely ri... Ver mais
A empresa respondeu
Very easy to book the vehicle I wanted with insurance aswell. Very friendly and helpful staff and in a convenient location and good price too.
Informações sobre a empresa
Escrito pela empresa
Green Motion car hire in Leicester is based at The Old Filling Station on St Nicholas Circle, LE1 4LF, serving the city and surrounding Leicestershire area. The branch is located on St Nicholas Circle in Leicester. If you have any queries about arrival or collection, call the branch using the number given in the branch details on this page. Desk opening hours (local time): Mon–Fri 08:00–18:00; Sat 08:00–13:00; Sun closed. Public holidays: 08:00–18:00.
Why rent with Green Motion
Escrito pela empresa
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Informações de contacto
Green Motion Leicester, The Old Filling Station, St Nicholas Circle, LE1 4LF, Leicester, Leicestershire, Reino Unido
- 0116 243 7676
10% off when you book direct
3,6
Aceitável
4 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Very easy to book the vehicle I wanted…
Very easy to book the vehicle I wanted with insurance aswell. Very friendly and helpful staff and in a convenient location and good price too.
15 de outubro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Check in online simple and easy
Check in online simple and easy.
Saves time when collecting the car.
Staff were efficient and courteous
Car was clean and ready
23 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Leicester
Thank you for the detailed review. We are glad online check-in saved time, the Leicester team was efficient and courteous, and your car was clean and ready.
Great Value for Money but Congested Site
Staff very friendly and polite. Van was a bit rough from previous hire scrapes and internal wood liner showed it was well used. However my 2 day hire was great value for money, so condition of vehicle was low priority for me. The main problem waa that the site was very congested with vehicles and the route through to the exit was blocked. I had to leave from the site entrance which was hazardous, as there is a blind corner with fast moving traffic. Returning the vehicle, congestion continued and parking was difficult. However staff immediately came to me to check-in the vehicle with no problems. I'd still be happy to hire here again.
13 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Leicester
Thank you for the balanced review. We’re glad the Leicester team was friendly, the hire was good value and return check-in was prompt. Your description of congestion at the site, especially the blocked exit and difficult parking, raises a practical safety concern; we will share that feedback with the location. We also note your comments on the van’s condition.
AVOID
AVOID - Bad experience with Green Motion Leicester - Charged us £350.00 for a vehicle being late back (by 2 hours) through no fault of our own (accident on the return to the office) feel completely ripped off - Charge was initially reasonable at £120.00 for a days hire so how they can justify three times that is terrible. Another example of a large organisation taking advantage of their customers, after being asked to explain they still cannot give an explanation - three different reasons for the charge - My advice to you, go elsewhere!
14 de agosto de 2026
Opinião espontânea
Resposta da Green Motion Car and Van Rental - Green Motion Leicester
We’re sorry to hear that a two-hour delay returning the vehicle led to a £350 charge, particularly as you say the delay was caused by an accident on the route. We understand why the differing explanations you received were frustrating. We cannot verify the charges or terms from the review alone. If you would like us to examine the invoice and correspondence, please contact ics@cs.greenmotion.com.
Absolutely brilliant service
Absolutely brilliant service. The two members of staff I spoke with were really helpful and professional. A special thanks to Arjun in particular who made sure I had every bit of information I needed and did his best to meet all my requirements. Would definitely recommend and use again! Thank you so much!
9 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Leicester
Thank you for the detailed review. We’re glad both colleagues were helpful and professional. It is especially good to hear that Arjun made sure you had the information you needed and tried to meet your requirements. We appreciate your recommendation.
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