All went smoothly from collecting the car to returning. Payment straightforward and the deposit, minus the charge for the carnet, returned very promptly. Only reason for not giving 5 stars was the fa... Ver mais
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Bonjour, J'ai loué un véhicule à Ljubljana, le personnel était très accueillant et le véhicule était en très bon état. Je mets 4 étoiles car à mon avis pour que la relation "client" soit totale, c... Ver mais
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The company looked at the wrong photos regarding the vehicle condition when it was returned. Advised I had caused the damage and invoiced me. I challenged this, resent the photos I’d taken on collec... Ver mais
A empresa respondeu
Pues mal, porque me han cobrado 2 veces el seguro, el cuál contraté cuando recogi el coche; por un lado me cobraron 160€ el 17-09-26 (día la recogida del coche) y 154€ el día que entregué el coche (24... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Green Motion car rental serves Ljubljana Airport (LJU) in Brnik, Slovenia, with a desk at Zgornji Brnik 130a, 4210 Brnik. The desk is located inside the terminal, in the main departures hall. After passing through the customs exit, turn right into the departures area to find the counter and collect your car. Desk opening hours (local time): every day 08:00–22:00, including public holidays.
Why rent with Green Motion
Escrito pela empresa
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Informações de contacto
Zgornji Brnik 130a, 4210, Brnik, Eslovénia
- 0038631747400
10% off when you book direct
3,8
Bom
8 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Top service!
Mooie recente wagen, groter en beter uitgerust als wat ik had besteld. Super vriendelijke en professionele mensen.
15 de outubro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Location voiture Ljubljana
Bonjour,
J'ai loué un véhicule à Ljubljana, le personnel était très accueillant et le véhicule était en très bon état.
Je mets 4 étoiles car à mon avis pour que la relation "client" soit totale, ce serait un plus si une personne de la société était présente au moment de la prise et de la restitution du véhicule.
Si l'occasion se représente, je relouerai un véhicule avec la société Green Motion.
22 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Ljubljana Airport
Merci pour votre retour. Nous sommes heureux que l’accueil et l’état du véhicule à Ljubljana vous aient plu. Nous prenons aussi note de votre suggestion d’avoir une personne présente lors de la prise en charge et de la restitution du véhicule.
Resposta da Green Motion Car and Van Rental - Green Motion Ljubljana Airport
Hi,
Thank you for the five-star review. We are delighted to hear that you experienced a smooth collection and return process, and that the vehicle met your expectations for fuel efficiency. We hope to welcome you back again in the future.
Kind regards,
Green Motion International
Everything was really easy
Everything was really easy. Very happy with this rent. Recomended.
10 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Ljubljana Airport
Thank you for recommending us. We’re glad your Ljubljana rental was easy and that you were happy with the experience.
Sent an invoice for damage …
The company looked at the wrong photos regarding the vehicle condition when it was returned. Advised I had caused the damage and invoiced me.
I challenged this, resent the photos I’d taken on collecting the car and they canceled the invoice.
Not impressed but at least they rectified their error.
30 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Ljubljana Airport
Thank you for explaining what happened. We understand why being invoiced for damage based on the wrong photos was concerning. We’re glad the invoice was cancelled after you provided your collection photos, though that does not erase the time and effort you spent challenging it. Your feedback highlights the need to check the correct vehicle records before issuing a charge.
A great car rental experience with Green Motion
Great car, clean and well kept, good staff on the ground and welcome services !
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Ljubljana Airport
Thank you for your review. We’re glad the Ljubljana team welcomed you well and that the car was clean and well kept.
Very good service
Very good service
Nice upgrade
The person at the desk when I arrived was very helpful
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Ljubljana Airport
Thank you for your review. We’re pleased the desk team in Ljubljana was helpful when you arrived and that you enjoyed the upgrade.
Pues mal
Pues mal, porque me han cobrado 2 veces el seguro, el cuál contraté cuando recogi el coche; por un lado me cobraron 160€ el 17-09-26 (día la recogida del coche) y 154€ el día que entregué el coche (24-09-26) ; les he escrito un e-mail para saber el porqué, y a día de hoy no he recibido respuesta
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Ljubljana Airport
Lamentamos que se le hayan cobrado dos importes por el seguro, 160 € al recoger el coche y 154 € al devolverlo, y que aún no haya recibido respuesta a su correo. No podemos determinar desde esta reseña a qué corresponde cada cargo. Por favor, escriba a ics@cs.greenmotion.com para que el equipo pueda revisar los importes y su consulta.
Super smooth experience
All went smoothly from collecting the car to returning. Payment straightforward and the deposit, minus the charge for the carnet, returned very promptly.
Only reason for not giving 5 stars was the fact that there were a number of pieces of minor damage to the car. This didn't cause us a problem and there was absolutely no hint of us being blamed for any damage on return. The car just felt a bit 'tired' and in need of replacement soon.
16 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Ljubljana Airport
Thank you for your balanced review. We’re glad collection, return and payment went smoothly, and that the deposit was returned promptly after the carnet charge. We also hear your point that the car had several areas of minor damage and felt tired. We appreciate you noting that there was no dispute about the vehicle condition on return.
Resposta da Green Motion Car and Van Rental - Green Motion Ljubljana Airport
Thank you for your review. We’re glad the Ljubljana team made the rental smooth, friendly and professional from start to finish.
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