Green Motion Car and Van Rental - Green Motion Tallinn Airport Opiniões 

12
•
TrustScore: 4 em 5

4,1

Keevise 10, 11415 Tallinn, EE

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Finding your location and getting to it in pouring rain was a bit harrowing. When I did, the representative was great in locating and providing a vehicle in your inventaory that had in-dash Navigatio... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Très bien, à savoir passage de frontière 100 euros et forfait menage du véhicule 20 euros. A ajouter et le prix final reste toujour très compétitif. Aucun problème, service rapide et fiable.

A empresa respondeu

Classificada 1 em 5 estrelas

For det første så var der ingen skiltning i Tallinn lufthavn der viste hvor man skulle finde Green Motion kontoret. Jeg forsøgte at ringe til dem, men der blev ikke svaret. Til sidst fik jeg fundet a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bra service, Fantastiska att ha med att göra vid både hämtning av bil och återlämning av bil. Bilen motsvarade det som jag hade bokat.

A empresa respondeu


Informações sobre a empresa

  1. Agência de aluguer de carros
  2. também em
  3. Serviço de leasing de carros

Escrito pela empresa

Green Motion operates a car rental desk at Tallinn Airport (TLL), serving travellers arriving in Tallinn, Estonia. The office is based at Keevise 10, 11415 Tallinn, on airport grounds. From the terminal, follow the public transportation signs to the tram stop, then keep walking straight along the tram line until you see the branded Green Motion sign on your left, a yellow building with a red roof. If you need help finding the desk, call the branch using the number in the branch details on this page. Desk opening hours (local time): open 24 hours, 7 days a week, including public holidays.

Why rent with Green Motion

Escrito pela empresa

Cars and vans for every trip
From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
Know what you need before you go
You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
No surprises at the counter
Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include: • your booking reference • the location you rented from • a short summary of what happened, plus any photos or receipts This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.

Informações de contacto

10% off when you book direct

Code TRUST10 at greenmotion.com. New bookings.

4,1

Bom

TrustScore: 4 em 5

12 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(12)

4455 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good spacious and clean car

Good spacious and clean car. Easy process to get the rental, nothing over complicated.

13 de outubro de 2026
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Hi Ingrid L.,

Thank you for the five-star review. We are delighted to hear that you enjoyed your rental vehicle and found it to be tidy and comfortable. It is also great to know that your pick-up experience was simple and hassle-free. We hope to welcome you back again soon.

Kind regards,

Green Motion International.

Classificada 5 em 5 estrelas

Todo correcto

El vehículo cumplió totalmente con lo esperado

13 de outubro de 2026
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Gracias por su reseña. Nos alegra saber que el vehículo cumplió plenamente con sus expectativas en Tallin.

Classificada 5 em 5 estrelas

The car was very nice and in my opinion…

The car was very nice and in my opinion an upgrade to what I booked. Very clean, full of fuel and easy check in/collection process.
Staff were also very friendly.

9 de outubro de 2026
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Thank you for your detailed review. We’re glad you enjoyed the clean car, found it better than expected and had an easy collection with a friendly team in Tallinn.

Classificada 5 em 5 estrelas

Check in very fast

14 de outubro de 2026
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Thank you for your review. We are glad check-in at Tallinn was very quick.

Classificada 4 em 5 estrelas

Problemlos

Check in und out war schnell und ohne Probleme.
Die Übergabe ging schnell. Das Personal war freundlich.

12 de outubro de 2026
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Vielen Dank für Ihre Bewertung. Es freut uns, dass Check-in, Übergabe und Rückgabe zügig und problemlos verliefen und Sie das Personal freundlich fanden.

Classificada 4 em 5 estrelas

Extra 40E charge...Why?

Finding your location and getting to it in pouring rain was a bit harrowing. When I did, the representative was great in locating and providing a vehicle in your inventaory that had in-dash Navigation. I do not use Apply or Android on a mobile phone to navigate. Return of the vehicle was a bit more difficult even though I did input your location, but I did get there.
As it was a 4:15a.m. drop off, no agent was there, and I was charged 40E for the time of day drop-off. That was off-putting, and I see it as a way to pull more $$ from a clients pocket, when there doesn't seem to be any reason for it other than gouging.

10 de setembro de 2026
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Thank you for your detailed feedback. We’re glad the Tallinn representative helped find a car with in-dash navigation. We also hear how difficult the office was to find in heavy rain and your concern about the €40 early return charge. We cannot confirm the basis of that charge here; if you would like the return terms checked, please email your rental reference and charge document privately to ics@cs.greenmotion.com.

Classificada 4 em 5 estrelas

Service was very good

Service was very good, quick and easy.
Staff friendly and helpful.

25 de setembro de 2026
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Thank you for your feedback. We’re glad the service in Tallinn was quick and easy and the team was friendly and helpful.

Classificada 5 em 5 estrelas

Très bien

Très bien, à savoir passage de frontière 100 euros et forfait menage du véhicule 20 euros. A ajouter et le prix final reste toujour très compétitif. Aucun problème, service rapide et fiable.

20 de agosto de 2026
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Merci pour votre avis. Nous sommes heureux que le service à Tallinn ait été rapide et fiable et que le prix final vous ait semblé compétitif, même en tenant compte des frais de passage de frontière et de nettoyage que vous mentionnez.

Classificada 5 em 5 estrelas

Bra service

Bra service, Fantastiska att ha med att göra vid både hämtning av bil och återlämning av bil. Bilen motsvarade det som jag hade bokat.

12 de outubro de 2026
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Tack för din recension. Vi är glada att både hämtning och återlämning fungerade bra, att du uppskattade servicen och att bilen motsvarade din bokning.

Classificada 5 em 5 estrelas

Alles bestens

Alles bestens

10 de outubro de 2026
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Vielen Dank für Ihre Bewertung. Schön, dass bei Ihrer Anmietung in Tallinn alles bestens war.

Classificada 1 em 5 estrelas

Svært at finde og opkrævning af flere ekstra fees

For det første så var der ingen skiltning i Tallinn lufthavn der viste hvor man skulle finde Green Motion kontoret. Jeg forsøgte at ringe til dem, men der blev ikke svaret. Til sidst fik jeg fundet adressen på Google maps, og fandt dem. Da jeg brokkede mig over hvor svært det var at finde dem, så henviser de til at de havde sendt en mail dagen før med beskrivelse, som jeg først fandt efter. De havde nemlig sendt mange mails, hvor at den sidste indeholdt hvad jeg troede var beskrivelsen på hvordan man kom hen til dem..men nej nej, den var sendt tidligere. Men druknede i informations mails.
Herudover blev vi opkrævet 50 EUR for at skulle aflevere bilen i Riga. Selvom bookingen allerede var prissat efter det, og det ikke havde stået tydeligt noget sted at der ville komme denne ekstra udgift. Herudover så blev man fortalt at man skal aflevere bilen rengjort, støvsuget mv, ellers skal man købe sig fri af det med 20 EUR. Det har jeg heller aldrig oplevet før eller noget der fremgik tydeligt i booking processen. Da vi så fik bilen var den møjbeskidt uden på, og der var i hvert fald ikke støvsuget ved førersædet. Totalt optrækkeri..anvender dem aldrig igen.

10 de outubro de 2026
Opinião espontânea
logótipo da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Resposta da Green Motion Car and Van Rental - Green Motion Tallinn Airport

Hi Louise,

Thank you for your review of your experience.

We are deeply sorry that you have experienced these issues during your rental with us. Our customer services team would like to investigate this for you. We kindly ask that you contact us using the form at www.greenmotion.com/contact-us. Please include a link to your review in the description box so that our team can locate your complaint.

Thank you for your assistance and understanding.

Kind regards,

Green Motion International Customer Services.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais