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Informações sobre a empresa

  1. Fornecedor de produtos de beleza

Escrito pela empresa

Greeno.ro – Personal Care Products for a Healthier, More Natural Lifestyle At Greeno.ro, we’re committed to providing high-quality personal care products that support your daily wellness routine. From natural cosmetics and hair care to oral hygiene, teeth whitening, and innovative beauty gadgets – we’ve got you covered. ✅ Trusted brands and tested products ✅ Fast delivery from stock ✅ Secure shopping and easy checkout ✅ Friendly and responsive customer support Our mission is to make self-care easy, effective, and enjoyable. With carefully selected products and helpful advice, Greeno.ro helps you feel confident, refreshed, and cared for – every day.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

11 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Not a good service

The order has been delivered but the Support team never answered

30 de março de 2026
Opinião espontânea
logótipo da greeno.ro

Resposta da greeno.ro

Hello! Thank you for your message and we’re sorry for the concern caused. International orders can sometimes take a bit longer to process, especially after weekends when there may be a higher volume of requests. Unfortunately, because the review is anonymous we are not able to identify your order. However, we have asked our customer support team to check again in case there are any unread messages or pending requests. Please feel free to contact us again in private so we can locate your order and provide the tracking information as soon as possible. ❤️

Classificada 5 em 5 estrelas

I ordered from Ireland

I ordered from Ireland, the shipping was about €25, so I got the Tret gel and cream at 0.5%, so €49 altogether. It took about 5 days to arrive. I can feel the effects already, deffo gonna order again

27 de março de 2026
Opinião espontânea
logótipo da greeno.ro

Resposta da greeno.ro

Thank you very much for the review and for your trust ❤️

Classificada 5 em 5 estrelas

Great customer service had an issue…

Great customer service had an issue regarding payment and contacted them . They reply so fast and they solve your problem as fast. Got my product that I got . They have great communication….thought it was a scam when they said payment failed but all you have to do is just contact them and they will assist you

17 de março de 2026
Opinião espontânea
logótipo da greeno.ro

Resposta da greeno.ro

Thank you very much for the review and for your trust ❤️

Classificada 1 em 5 estrelas

Took my money and now saying failed…

Took my money and now saying failed payment even though my bank has processed this and confirmed that they have received payment.
Seems to be a scam and will be issuing a chargeback

3 de março de 2026
Opinião espontânea
logótipo da greeno.ro

Resposta da greeno.ro

Hello,

We believe this review is based on a misunderstanding.

The order ID referenced in your communication (265813) corresponds to a failed payment attempt, which means the transaction was not completed on our system.

You also placed a separate order (ID 265815) where the payment was successfully received and the order entered normal processing. This order was scheduled for dispatch the same day.

Before we had the opportunity to clarify the situation, we received threatening messages accusing us of fraud. Due to this behavior, the order was cancelled and the payment was refunded.

We categorically reject the claim that this is a “scam”. Our store processes thousands of legitimate orders and payments through secure payment providers.

If you have any further questions, our support team remains available to assist.

Best regards.

Classificada 1 em 5 estrelas

Man wartet wochenlang

Ich kann diesen Verkäufer nicht empfehlen. Nachdem ich meine Bewertung abgegeben hatte, meldete sich der Verkäufer erneut bei mir – mit unwahren und unsinnigen Aussagen. Trotz Falschlieferung und defekter Ware versucht der Verkäufer, die Verantwortung auf mich abzuwälzen und die Situation herunterzuspielen.
Rücksendekosten und Erstattungen wurden nicht korrekt übernommen, obwohl klar ist, dass der Verkäufer bei falscher Lieferung und Defekt dafür verantwortlich ist. Die Kommunikation war unnötig kompliziert und zeigte, dass Kundenzufriedenheit hier keine Priorität hat.
Fazit: Kundenservice und Umgang mit Problemen entsprechen nicht den Mindeststandards. Ich kann von Bestellungen bei diesem Verkäufer nur abraten.

Sieht text von Verkäufer unten xD

11 de fevereiro de 2026
Opinião espontânea
logótipo da greeno.ro

Resposta da greeno.ro

Hello,

We are sorry to hear that you feel dissatisfied with your experience.

We would like to clarify that part of the returned products were opened and used. As these are personal care items, once opened they cannot be resold or refunded due to hygiene regulations.

The refund was processed strictly in accordance with our Terms & Conditions. All eligible items were refunded, including the outbound shipping cost. The return shipping fee, as stated in our policy, is the responsibility of the customer.

We always aim to handle every case transparently and fairly. If the customer would like a detailed breakdown again, we remain available to provide it directly.

Kind regards,
GREENO

Classificada 5 em 5 estrelas

Unexpected perfect delivery

Hi, I read all the negative comments and I approched to this on line shop carefully and with many doubts and suspicious. With my suprise, I have bought some products, they have been perfectly shipped with BRT courier, I have paid cash on delivery and package was in very good conditions with inside the products I have orderded in perfect conditions.
I am very satisfy for quick delivery also
Thanks

17 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Tevreden klant

Ik heb inmiddels twee bestellingen geplaatst en ik ben super tevreden. Producten zijn authentiek en niet te duur. Kies vooral voor de goedkoopste verzendoptie zoals ik heb gedaan, in beide gevallen had ik mijn bestelling binnen enkele dagen in huis. Bij vragen kun je eenvoudig contact opnemen via whatsapp, ik kreeg er super snel antwoord. 10/10 service en producten. Ik ga hier in te toekomst weer bestellen.

14 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

înșelătorie

înșelătorie. nu îmi vor rambursa banii, chiar și după ce arăta dovada returnării. mi-au ignorat toate cele 5 e-mailuri. NU COMANDA DE PE ACEST SITE WEB

23 de janeiro de 2025
Opinião espontânea

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