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2,4
6 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excessive overcharging of vulnerable client via upfront payments. No contract was signed. Avoid any company linked to the directors. Green Power Home Services is just as bad. Avoid at all costs!
If this is the same as green power home services and green power solar ltd they took my money over 1 k did not do the job and havent paid me back. Difficult to trace though as now seem to have morphed into gps.contractors ( green power solar contractors)
I have been trying for 5 months to get nearly £2,000 back for work that was not done. It was cancelled within 3 days, so well within their "14 day" claim. Avoid at all costs.
Do not use this company. I called them regarding a Wi-Fi communication problem with my solar panel system. They sold me thousands of pounds of equipment they said was necessary when it wasn’t. I cancelled the contract but am still waiting for the return of my money more than 2 weeks on. I will be escalating this. They prey on the vulnerable. Was told there is a “call out” fee of £1995 . Beware. If I could have given less than 1 star I would
A big thank you to the green power team for my recent solar and battery installation. Excellent price and went over and above. The team worked through some awful weather to get the job done.
I have advised my son to use the company to install his panels.
Thanks again
Cold calling and taking advantage of the vulnerable. Salesman even came back to the house after order was cancelled. Address to return the order cancel form was not correct on the sales invoice. Still waiting over two weeks for refund of deposit. Sketchy.
Resposta da greenpowersolar.co.uk
Good evening Stephenie Lee, as discussed in my email sent on the 8th of August the refund has been dealt with.
As a company we do not employ any sales staff and only issue quotes to customers who request them, it was myself that attended the property and I carried out a professional survey and issued a very competitive price of 5600 for a 4.4 kilowatt system. As a company we take negative feed back very seriously, that is why I emailed you directly upon my return from annual leave.
I returned to the property after we received the call regarding the cancellation as the client requested me to explain some of the details on the contract.
Once you informed me that you wished to cancel the contract the meeting ended.
I am sorry you feel negatively about your experience but as outlined in previous correspondence this matter is dealt with as per my email.
We endeavour to issue all refunds as quickly as possible.
Thank you for your comments.
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