Got it — updated: **Title:** "Steve is a real asset to GreenThumb" **Review:** Steve, who's based in Aldershot and covers the Walton-on-Thames area, has been treating our lawn and does a genu... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I’ve been using Green Thumb for many years, and I’ve always been really pleased with the service. Dean Clayton, who usually treats my lawn, is always friendly, courteous, respectful, and incredibly k... Ver mais
We have used Green Thumb for a number of years now to look after our ageing lawn. Dean Clayton is our usual operative. Dean is always pleasant to deal with and gives our lawn a full inspection on ever... Ver mais
A empresa respondeu
We've had Greenthumb coming to our property for 12 years and we've honestly not had a single issue. This last treatment has had zero effects and instead of removing the weeds they're actually flurrish... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre GreenThumb Lawn Treatment Service
Escrito pela empresa
Trusted For Over 40 Years
GreenThumb has been caring for lawns for over 40 years, helping homeowners across the UK get more from their outdoor spaces. With over 220 branches nationwide, we’ve supported more than a million customers with expert, tailored lawn care designed to keep gardens looking their best all year round.We now offer even more ways to look after the outside of your home, including mowing, garden tidy-ups, hard surface cleaning, weed control and window cleaning.
Our tailored treatments help lawns and gardens thrive by feeding and aerating the soil, controlling weeds and moss, and repairing bare patches, while also keeping paths, patios, and windows looking their best.
We want looking after your garden to feel simple. Customers have access to their own GreenThumb account, where they can keep up to date with treatments, recommendations, appointments and billing whenever it suits them. They can also enjoy our LawnLove rewards platform, with savings at over 300 popular brands, including supermarkets, fashion retailers, restaurants, holidays, days out and cinema.
From regular lawn treatments to practical garden and exterior care, GreenThumb helps keep outdoor spaces healthy, tidy and ready to enjoy. So, whether you’re planning a family barbecue, relaxing outside, or simply want a garden you can be proud of, we’re here to help make life a little greener.
Informações de contacto
GreenThumb Ltd, LL17 0JD, St Asaph, Reino Unido
- 08000 111 222
- greenthumb.co.uk
Get a Quote
4,3
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Would be nice to have been offered some…
Would be nice to have been offered some compensation for works not carried out in accordance with there specifications regard Michael woods
14 de abril de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hi, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you
Quick and easy treatment followed by…
Quick and easy treatment followed by recommendations
24 de junho de 2026
Resposta da GreenThumb Lawn Treatment Service
Thank you so much for your kind words, we really do appreciate you taking the time to leave us a review 😊
Thank you, Adrian
GREAT LOCAL TEAM BUT DREADFUL BACK UP FROM HQ
We have been customers of Green Thumb for many years, and our local operators Darren and Chris at the Bath branch are as good as ever, but since the company was taken over and reorganised, contacting their office has become almost impossible. Their phone goes unanswered and my resultant email enquiry was responded to about 6 weeks later with an incomplete/inaccurate reply.
If it was not for the excellent service we get from the local team, by now we would b looking elsewhere.
Their HQ needs to get its act together.
1 de julho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Thank you for your feedback and for being a loyal customer over the years, it really does mean a lot to us.
We’re so pleased to hear Darren and Chris continue to give you excellent service, but we’re genuinely sorry for the frustration and inconvenience you’ve experienced trying to contact us.
We have recently gone through some changes and we're actively working to get things back on track.
Thank you,
Adrian
GOOD PRODUCT,NICE PEOPLE TO DEAL…
GOOD PRODUCT,NICE PEOPLE TO DEAL WITH.WELL PLEASED.
30 de junho de 2026
Resposta da GreenThumb Lawn Treatment Service
Hello, thank you for taking the time to leave us a review, it's great to hear you are happy with our service 😁
Thank you, Adrian
Craig from Green Thumb in Lincolnshire…
Craig from Green Thumb in Lincolnshire looks after our lawns very well. Would highly recommend him to you!
23 de junho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Thank you very much for taking the time to leave us a review. We're glad you can see the benefits of having lawn treatments and the service carried out from Craig and your local branch.
Thank you, Adrian
I would prefer not to give any stars
I would prefer not to give any stars. Our lawn looks appalling. Staff are pleasant but all have different stories. We can't get through to speak to anyone to find out how to make progress. I reached out on Instagram and was promised a review, om our last visit we were promised another review. I'm actually feeling quite angry about the amount of money we have spent and have a dry lawn, dead in many places
About to cancel but feel we need SOMETHING for our considerable investment
4 de julho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hi, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you
Darren Messen [89th branch] is always polite and efficient.
Darren Messen [89th branch] has been a regular visitor for many years. Today, he applied Summer Ready and Oasis treatments to our lawns. He is quick and efficient, but he always has a moment or two to discuss any lawn issues or future treatments. He is a true asset and professional member of our local GreenThumb team.
3 de julho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hello Ian, thank you very much for taking the time to leave us a review. We are delighted to hear how your lawn is thriving since using our fabulous treatments and it’s great to hear Darren has provided you with a superb service.
Thank you, Adrian.
Concerned long supporting customer.
My trust fading fast, your service is a concern, you don’t return calls, then promise too and don’t.
Sorry Alasdair and Dave gave exemplary service now everything has changed and we no longer have a local connection.
29 de junho de 2026
Resposta da GreenThumb Lawn Treatment Service
Thank you for your honest feedback, Kevin.
We’re very sorry to hear this, it’s clearly not the level of service we expect for our customers. We completely understand your frustration.
We’re currently going through a period of change and are actively working to resolve these issues as quickly as possible. We appreciate your patience while we get things back on track.
Thank you, Adrian
Darren is always polite and helpful
29 de junho de 2026
Resposta da GreenThumb Lawn Treatment Service
Hi Mrs Smith, thank you very much for taking the time to leave Darren a lovely review. We are so pleased he has provided you with a great service!
Thank you, Adrian.
Had our first window clean by Dan today…
Had our first window clean by Dan today . Arrived in time , excellent service with some additional advice given . Would highly recommend
3 de julho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hi Sheilagh, thank you very much for taking the time to leave Dan a lovely review. We are so pleased he has provided you with a great service!
Thank you, Adrian.
The lawn specialist did a great job…
The lawn specialist did a great job (again) in advising what he was doing and why.
The work was carried out very efficiently.
I would give 5 stars, but unfortunately Green Thumb only confirms whether their lawn specialist is coming
AM or PM at 08.00 on the day of the visit which is very frustrating. I hope they will look into improving this aspect of their service.
30 de junho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hi Kevin, thank you very much for taking the time to leave us a lovely review. We are so pleased he has provided you with a great service!
We also really appreciate your comments regarding the time slot visit notifications. Your feedback really helps us understand where we can make things even better for you.
Thank you, Adrian.
David Gleeson
David Gleeson - explained very well about the treatment needed .
3 de julho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hi Sathish, thank you very much for taking the time to leave David a lovely review. We are so pleased he has provided you with a great service!
Thank you, Adrian
Lawn Refresh
Our lawn was in a very poor state due to the fact that it had not been regularly mowed for a number of months at the start and end of the growing season due to long absences. I was a little sceptical when Lee came to see us and recommended their lawn refresh programme however the results within a matter of weeks have been excellent. A few small areas that will need a little seeding in the Spring but all very minor. I cannot speak highly enough of Lee's work and professionalism. Nothing was too much trouble for him. The lawn has never looked better in the 37 years that we have been in the property.
20 de maio de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hi Mr & Mrs O'Connor, thank you for taking the time to leave us a review.
We are glad you can see theLeeJason has provided you with a great service!
Thank you, Adrian
Great Service
David Gleeson came out yesterday for our first to confirm the lawn size, pricing and to recommend the services we need. He was brilliant. Cannot recommend him enough. He explained what was included in each tier of pricing, explained which services we needed and why, and is the reason we're progressing with Green Thumb.
2 de julho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hello Connor, thank you so much for taking the time to leave us a review.
We are so happy to hear David has provided you with a great service, giving you his expert advice to enhance your lawn condition.
We strive to provide our customers with the best possible service, and we're thrilled that you had a positive experience.
Thank you, Adrian 😁
Review of lawn condition
Greenthumb sent Steve Shaw to assess the condition of the lawn. He did a good job addressing the issues we encountered and we hope that the lawn will become lush again.
3 de julho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hello Anna, thank you very much for taking the time to leave a great review!
We really appreciate you sharing your experience with us and are delighted to hear Steve has provided you with a fantastic service 😊
Thank you, Adrian.
We had excellent friendly service and…
We had excellent friendly service and really good advice from Jamie at the Canterbury branch.
3 de julho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Thank you very much for taking the time to leave us a review. We're glad you can see the benefits of having lawn treatments and the service carried out from Jamie and your local branch.
Thank you, Adrian
Been having Green Thumb for many years…
Been having Green Thumb for many years very happy Colin is very good always gives me excellent advice very happy to answer any questions I have Brilliant
3 de julho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hi Christopher, thank you so much for your kind words, we really do appreciate you taking the time to leave us a review 😊
Thank you, Adrian
Lawn refresh follow up
Dan Gregory visited for lawn refresh follow up to get things back in the right track. Very consultative and professional approach
2 de julho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hello Ben, thank you very much for taking the time to leave Dan a great review!
We really appreciate you sharing your experience with us and are delighted to hear Dan has provided you with a fantastic service 😊
Thank you, Adrian.
Contact
I have requested twice for someone to contact me. Still waiting for someone to call. Need to check if my booking has been taken as I didn’t receive an email
3 de junho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hello, I would appreciate the opportunity to look into this - could you please email customerrelations@greenthumb.co.uk with further details, including your postcode and contact details, so I can raise this with our Customer Relations team. Thank you.
Greenthumb Lawncare
Absolutely brilliant advice and suggestions from enquiring about the service Greenthumb provide and needless to say I had no hesitation in signing up to Greenthumb for my Lawn Treatment.
Would also like to thank David Gleason for his excellent customer Service and knowledge.
5 de junho de 2026
Opinião espontânea
Resposta da GreenThumb Lawn Treatment Service
Hello Phil, thank you very much for taking the time to leave a great review!
We really appreciate you sharing your experience with us and are delighted to hear David has provided you with a fantastic service 😊
Thank you, Adrian.
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