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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

We made an order, paid and arranged for collection on a Saturday. They confirmed collection and assured us all is ready for collection. We called day before and it was all system Go. We got the t... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I have had excellent service the last two occasions I used GRID SOLUTIONS. So far, my order, this new order, apparently got mixed up with someone else, no communication to let me know what’s happeni... Ver mais

Classificada 5 em 5 estrelas

They have always been super helpful, polite with timely responses and excellent trouble shooting. Everything I have bought from there has been quality… they have made my shopping experience easy and p... Ver mais

Classificada 5 em 5 estrelas

I recently worked with Grid Solutions for my home's solar panels installation and was thoroughly impressed. Their team was professional, knowledgeable, and efficient. They provided clear explanati... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamentos a energia solar

Escrito pela empresa

Off Grid solar systems, from solar panels, solar inverters, solar batteries, portable power systems all you need to get rid off Loadshedding today! For a worry Free Loadshedding schedule.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

53 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Grid solutions stole geyser intended for charity

What I find most contemptible - beyond ordinary dishonesty - is the act of stealing from charitable organisations.

I personally purchased and donated a solar geyser to benefit a charity. Due to resource constraints and logistical pressures, the organisation was unable to collect the geyser within a few days of purchase. Additionally, my designated email address is not consistently monitored, which has delayed communication.

When representatives of the charity eventually attempted to collect the geyser weeks later, Marcel and Tiaan falsely asserted that it had already been collected by someone else. I requested proof of this alleged collection, yet to this day, they have refused to provide any evidence.

Theft by businesses is reprehensible in any circumstance. But theft directed at charities - organisations dedicated to serving the vulnerable - demands public exposure. Such conduct should not merely be condemned; it should be named, shamed, and held to account.

Please, if you can avoid doing business with Grid Solutions SA, situated at Bonaero Park Shopping Centre in Bonaero Park, that would be great.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly and exellent service

Friendly and exellent service. Product good quality and well priced. Would like to have better and direct contact with technical people, but overall great service. Thank you Luandro.

22 de abril de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

We made an order and PAID

We made an order, paid and arranged for collection on a Saturday. They confirmed collection and assured us all is ready for collection.
We called day before and it was all system Go.
We got the the most costly rude awakening on that fateful Saturday! Not taking our calls not even to respond to our Whatsapp.
Imagine! All the way from Gaborone Botswana driving like a maniac with a huge police charge. Yes it was Christmas time but we re assured of our collection. This was truly a disappointing experience.
We had paid and had to do another trip for collection and there was not even an apology.

21 de dezembro de 2024
Opinião espontânea
logótipo da Grid solutions

Resposta da Grid solutions

Dear Kabelo Tsalaile,

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you experienced.

As mentioned, our offices were scheduled to close at 12 PM on the 20th of December for the Christmas holiday. Unfortunately, as you mentioned arriving at 2 PM, we had already closed for the day. If our phones were not answered, it was likely due to high call volumes, but we understand that is not a valid excuse for the lack of communication.

We are truly sorry for the disappointment and inconvenience caused by this situation, especially considering the effort and expense you went through to reach us from Gaborone. We value your business and will take steps to ensure better communication and clarity in the future.

We appreciate your patience and understanding, and we hope to have the opportunity to serve you better moving forward.

Warm regards,
Grid Solutions
Tiaan

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