I tried to cancel after my CC showed a $59.99 charge but the email to their help site not only didn't answer, they threatened me with 'any repeat emails will put you to the bottom of the callback list... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I tried to cancel after my CC showed a $59.99 charge but the email to their help site not only didn't answer, they threatened me with 'any repeat emails will put you to the bottom of the callback list... Ver mais
A empresa respondeu
Clean, Facts first, detailed interface, Canadian Made (ELBOWS UP🇨🇦!!), sorts bias like a Super Frighter Through the sea of lies and extremes. This is the only place where a Moderate or a Cen... Ver mais
A empresa respondeu
I quite like the main features of the app and the media outlet breakdowns. I also like the newsletters they offer (e.g. the daily one, offbeat, etc.) However I would like to note I don't like how t... Ver mais
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Thought it was a decent enough service, around 4 stars if you specifically want US news aggregator. Although because I'm from a country in Europe, I do notice it had a lot more errors in more European... Ver mais
A empresa respondeu
Searching for an alternative to Google News or Apple News? Look no further: Ground News offers you daily news coverage that you can rely on. Our trusted news experience has earned us over 10,000 5-star reviews in the App Store and Play Store – and now, more on Trustpilot. For anyone fighting against the rise of misinformation, sensationalism, and biased news, the Ground News app, website, and newsletters will help you easily compare how a story is being covered by thousands of sources from across the political spectrum – and from around the world. Now's your chance to break free from echo chambers and get closer to the truth behind the spin. We're not better news, we're a better way to read it.
280 Joseph St, N2G 4Z5, Kitchener, Canadá
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We all know that this is an excellent new source.

Resposta da Ground News
Great news source , and customer service is always attentive and top-notch. Wouldn’t hesitate to purchase subscription again in the near future . The customer service representatives are excellent exceeding all expectations!

Resposta da Ground News
Ground news is an amazing idea allowing for me to get a balanced view on every story broadening my knowledge

Resposta da Ground News
This is the way all news should be delivered.

Resposta da Ground News
Paid for a yearly subscription. a few months later, I noticed that access somehow stopped. I emailed Ground News on a Sunday and received a reply with how to fix it within 30 minutes. My problem was immediately fixed. An amazing tool that reminds me every day to put in check my own biases. I am very curious to learn how they will navigate the abundance of true fake and fafe fake news that will be coming our way with the help of cheap AI tools. I hope Ground News secures enough funding to pursue their mission.

Resposta da Ground News
I really like being able to track specific topics without getting bombarded with paywall-heavy content (unlike google news, which seems to be all about making me buy news subscriptions). Bias and factuality features are really awesome too. Eagerly waiting for more such cool features!

Resposta da Ground News
It allows you to see the news from all sides of the spectrum. It's a great app for world news!

Resposta da Ground News
Probably the best news tool ive ever used. It agrigates stories from major and minor news agencies, uses third party systems to classify the news source bias and factual reliability, then allows you to flip through the sources. The blindspot feature is brilliant to find stories that are minimized or avoided in the left or right media.

Resposta da Ground News
It's done a fabulous job of being a pipeline for world news. I love that I can modify my feed and zero in on specific topics and locations. The world map feature is great. Being able to read local media sources so easily is amazing. I also like the Blind Spot feature. Being made aware of alternate points of view is important.

Resposta da Ground News
It is the only ACTUAL unbiased news source I've found after at least 5 years of searching. I'm a real person with real opinions, and those opinions are that Ground News is awesome, (I even took the time to capitalize Ground News.) When my subscription ran out, they helped me out. Who does that?! Amazing. At least give it a try, you have literally nothing to lose.

Resposta da Ground News
Personalized attention (email from the CEO!), accurate and broad news reporting from many different sources, giving a rounded exposure to current events. Very well done app.

Resposta da Ground News
This app does the job informing you about where the news is coming from and what its bias is. My favorite part of the article features is the rating about whether a source deals in facts or are less than factual. I would recommend this app to anyone looking to understand the media they are absorbing better.

Resposta da Ground News
Very helpful and nice team, talking with then felt as if I was talking to a friend, app is really easy to use and shows any information I could need on a topic.

Resposta da Ground News
Great service run by people who clearly care about their work. I look at the app as my main source of news nowadays, and am subscribed to three of the newsletters.
The weekly polls in the latter are fun to follow along with and add a sense of community to the whole thing, since it'll be most of the same people replying each time. My one feature request would be to maybe have an optional "why do you feel this way" question in the form, and then share the most interesting responses in the next email.
The couple of times I've had to contact support over something, they've been very kind and professional, and solved the issue quickly. It's always felt like I'm talking to real people who are taking my issue seriously, and not a bot or underpaid call centre guy like with most companies. I have a lot of respect for this company and wish them all the success in the future.

Resposta da Ground News
Ground News allows me to see a large cross section of U.S. and world news. Bias ratings lend transparency to the process of reviewing the current news. The ability to customize the experience is helpful as well.
Meanwhile, most major U.S. news outlets cover a small fraction of the news, with emphasis on spectacular reporting designed to sell stories, complete with a large dosage of spin.
It is not easy to digest all the news that Ground News provides but I feel like I'm getting the news here, not just what the network wants to sell me.

Resposta da Ground News
These folks claim to have sent a renewal email. I didn't get one. I checked EVERYWHERE. Upon asking for a refund as money is tight and I'm not using the service enough to justify keeping it, I get a rude response saying "no, but good news, you'll have service until June 2024".
Try reading what you send to people.
Buyer beware. Just use google news. No price is worth this headache.

Resposta da Ground News
ground news is my every morning coffee companion.
In addition to covering major media outlets, the app presents a broad spectrum of news outlets from around the world with bias ratings. If you want to break out from your online bias rabbit hole, ground news is a fine and trustable tool.

Resposta da Ground News
Horrendous service. The good reviews must be paid off. It's so clunky it feels like it's in early beta and the quality of the news sources is highly questionable. I just kept getting weird fringe websites instead of the big stories from reputable outlets. If I used this exclusively for my news intake, I'd end up extremely ignorant of what's going on in the world.
I emailed them asking for a refund, and after 12 days I still have no reply. I've had to file a claim with my bank. Shocking.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
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