Ground News Opiniões 

198
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I tried to cancel after my CC showed a $59.99 charge but the email to their help site not only didn't answer, they threatened me with 'any repeat emails will put you to the bottom of the callback list... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Clean, Facts first, detailed interface, Canadian Made (ELBOWS UP🇨🇦!!), sorts bias like a Super Frighter Through the sea of lies and extremes. This is the only place where a Moderate or a Cen... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I quite like the main features of the app and the media outlet breakdowns. I also like the newsletters they offer (e.g. the daily one, offbeat, etc.) However I would like to note I don't like how t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thought it was a decent enough service, around 4 stars if you specifically want US news aggregator. Although because I'm from a country in Europe, I do notice it had a lot more errors in more European... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de notícias

Escrito pela empresa

Searching for an alternative to Google News or Apple News? Look no further: Ground News offers you daily news coverage that you can rely on. Our trusted news experience has earned us over 10,000 5-star reviews in the App Store and Play Store – and now, more on Trustpilot. For anyone fighting against the rise of misinformation, sensationalism, and biased news, the Ground News app, website, and newsletters will help you easily compare how a story is being covered by thousands of sources from across the political spectrum – and from around the world. Now's your chance to break free from echo chambers and get closer to the truth behind the spin. We're not better news, we're a better way to read it.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

198 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(198)

78 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We all know that this is excellent!

We all know that this is an excellent new source.

13 de julho de 2023
Opinião espontânea
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Resposta da Ground News

Hi there, thanks for the 5-star review! We're happy to hear that you're enjoying the news on Ground. If there's anything we can do to improve your experience in the future, please don't hesitate to let our team know.

Classificada 5 em 5 estrelas

Great news source

Great news source , and customer service is always attentive and top-notch. Wouldn’t hesitate to purchase subscription again in the near future . The customer service representatives are excellent exceeding all expectations!

1 de agosto de 2023
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Resposta da Ground News

Hi Juliet, thanks very much for kind feedback and supportive review! I'm glad to hear the customer support team was able to help you out and exceeded your expectations. We look forward to welcoming you back in the future.

Classificada 5 em 5 estrelas

Ground news is an amazing idea

Ground news is an amazing idea allowing for me to get a balanced view on every story broadening my knowledge

31 de julho de 2023
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Resposta da Ground News

Hi William, thanks very much for your feedback and I'm very happy to hear you're enjoying the service and that Ground News has helped to provide a balanced view and broadened your knowledge. Thank you for your support!

Classificada 5 em 5 estrelas

This is the way all news should be…

This is the way all news should be delivered.

31 de julho de 2023
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Resposta da Ground News

Hi Liam-Og, thank you for sharing your review! I'm glad to hear that you're enjoying Ground News and finding it useful in today's news environment. We look forward to continuing to improve the experience for our community. Thanks very much for your support!

Classificada 5 em 5 estrelas

Paid for a yearly subscription

Paid for a yearly subscription. a few months later, I noticed that access somehow stopped. I emailed Ground News on a Sunday and received a reply with how to fix it within 30 minutes. My problem was immediately fixed. An amazing tool that reminds me every day to put in check my own biases. I am very curious to learn how they will navigate the abundance of true fake and fafe fake news that will be coming our way with the help of cheap AI tools. I hope Ground News secures enough funding to pursue their mission.

30 de julho de 2023
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Resposta da Ground News

Hi Bachir, thank you for sharing this kind review! We're happy to hear that our team helped you resolve your subscription issue quickly. Our team is dedicated to building tools that help readers cut through the noisy news environment, and we look forward to developing more to help navigate the increasingly complex news landscape – and we couldn't do it without your support.

Classificada 5 em 5 estrelas

I really like being able to track my fav topics

I really like being able to track specific topics without getting bombarded with paywall-heavy content (unlike google news, which seems to be all about making me buy news subscriptions). Bias and factuality features are really awesome too. Eagerly waiting for more such cool features!

30 de julho de 2023
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Resposta da Ground News

Hi Rj, thanks for the 5-star review! I'm glad to hear you're enjoying Ground News, especially the bias and factuality ratings. If there's any other way we can improve your experience, don't hesitate to let us know over at feedback@ground.news . Thanks for your support!

Classificada 5 em 5 estrelas

It allows you to see the news from all…

It allows you to see the news from all sides of the spectrum. It's a great app for world news!

30 de julho de 2023
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Resposta da Ground News

Hi Randolph, thanks for the kind review! We're happy to hear that Ground News is your source for world news from across the spectrum. If we can do anything to improve your experience, please don't hesitate to contact our team any time at feedback@ground.news.

Classificada 5 em 5 estrelas

Probably the best news tool ever…

Probably the best news tool ive ever used. It agrigates stories from major and minor news agencies, uses third party systems to classify the news source bias and factual reliability, then allows you to flip through the sources. The blindspot feature is brilliant to find stories that are minimized or avoided in the left or right media.

30 de julho de 2023
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Resposta da Ground News

Hi Lyle, thanks for sharing your review of Ground News! We're happy to hear you're enjoying the Blindspot feature. If there's anything we can do to improve your experience in the future, don't hesitate to let us know at feedback@ground.news .

Classificada 5 em 5 estrelas

An information junkies dream

It's done a fabulous job of being a pipeline for world news. I love that I can modify my feed and zero in on specific topics and locations. The world map feature is great. Being able to read local media sources so easily is amazing. I also like the Blind Spot feature. Being made aware of alternate points of view is important.

29 de julho de 2023
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Resposta da Ground News

Thank you very much for your 5-star review, Clayton. I'm glad to hear you're enjoying Ground News, especially the My Feed and world map features. If there's any other way we can improve your experience, please don't hesitate to let us know over at feedback@ground.news . Thanks for your support!

Classificada 5 em 5 estrelas

ACTUAL unbiased news source

It is the only ACTUAL unbiased news source I've found after at least 5 years of searching. I'm a real person with real opinions, and those opinions are that Ground News is awesome, (I even took the time to capitalize Ground News.) When my subscription ran out, they helped me out. Who does that?! Amazing. At least give it a try, you have literally nothing to lose.

28 de julho de 2023
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Resposta da Ground News

Hi Jeko, thanks very much for your 5-star review! I'm happy to hear you're enjoying Ground News and you're finding it useful to navigate today's new environment. I'm glad to hear the team was also able to help you out. If there's any other way we can improve your experience, don't hesitate to let us know over at feedback@ground.news . Thanks for your support.

Classificada 5 em 5 estrelas

Personalized attention (email from the…

Personalized attention (email from the CEO!), accurate and broad news reporting from many different sources, giving a rounded exposure to current events. Very well done app.

27 de julho de 2023
Opinião espontânea
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Resposta da Ground News

Hi Jason, thanks very much for your kind review and feedback. I'm happy to hear you're enjoying the app and the emails from our team. If there's any other way we can improve your experience, don't hesitate to let us know over at feedback@ground.news. Thanks for your support!

Classificada 5 em 5 estrelas

This app does the job informing you…

This app does the job informing you about where the news is coming from and what its bias is. My favorite part of the article features is the rating about whether a source deals in facts or are less than factual. I would recommend this app to anyone looking to understand the media they are absorbing better.

24 de julho de 2023
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Resposta da Ground News

Hi there, thanks very much for your kind review. I'm glad to hear you're finding the factuality information helpful in navigating today's news environment. If there's any other way we can improve your experience, don't hesitate to let us know over at feedback@ground.news . Thanks for your support!

Classificada 5 em 5 estrelas

Very helpful and nice team

Very helpful and nice team, talking with then felt as if I was talking to a friend, app is really easy to use and shows any information I could need on a topic.

26 de julho de 2023
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Resposta da Ground News

Hi Trevor, thank you very much for the kind review. We're glad to hear you had a positive experience with the app as well as our support team! We hope you don't hesitate to reach out again if there's anything else we can help with.

Classificada 5 em 5 estrelas

Great service run by people who clearly…

Great service run by people who clearly care about their work. I look at the app as my main source of news nowadays, and am subscribed to three of the newsletters.

The weekly polls in the latter are fun to follow along with and add a sense of community to the whole thing, since it'll be most of the same people replying each time. My one feature request would be to maybe have an optional "why do you feel this way" question in the form, and then share the most interesting responses in the next email.

The couple of times I've had to contact support over something, they've been very kind and professional, and solved the issue quickly. It's always felt like I'm talking to real people who are taking my issue seriously, and not a bot or underpaid call centre guy like with most companies. I have a lot of respect for this company and wish them all the success in the future.

1 de janeiro de 2023
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Resposta da Ground News

Hi Alex, thank you for taking the time to share this kind review. Our team is glad to hear that you're enjoying the Ground News newsletters and their polls, and I've shared your suggestion to expand on them with our newsletter team.

Our entire team appreciates your support, and we hope that you don't hesitate to reach out in the future with any more questions or suggestions for us!

Classificada 5 em 5 estrelas

A Huge slice of the World News Pie

Ground News allows me to see a large cross section of U.S. and world news. Bias ratings lend transparency to the process of reviewing the current news. The ability to customize the experience is helpful as well.
Meanwhile, most major U.S. news outlets cover a small fraction of the news, with emphasis on spectacular reporting designed to sell stories, complete with a large dosage of spin.
It is not easy to digest all the news that Ground News provides but I feel like I'm getting the news here, not just what the network wants to sell me.

26 de julho de 2023
Opinião espontânea
logótipo da Ground News

Resposta da Ground News

Hi Kevin, thanks for sharing your review. Our team is happy to hear that Ground News is helping you get closer to the full picture of what's happening in today's news, outside of narrow network perspectives.

We're happy to report that we are working on new tools to make the news on Ground even easier to compare, evaluate, and digest – so we hope you stay tuned for updates. If you have any feedback, suggestions, or questions for our team, please don't hesitate to reach out any time.

Classificada 1 em 5 estrelas

Rude customer service

These folks claim to have sent a renewal email. I didn't get one. I checked EVERYWHERE. Upon asking for a refund as money is tight and I'm not using the service enough to justify keeping it, I get a rude response saying "no, but good news, you'll have service until June 2024".

Try reading what you send to people.

Buyer beware. Just use google news. No price is worth this headache.

19 de junho de 2023
Opinião espontânea
logótipo da Ground News

Resposta da Ground News

Hi Jay, we're sorry to hear that you did not receive the renewal reminder email. Transparency is a core value of our business, so we are diligent about sending reminder emails in advance of any renewals, so our readers can mindfully choose whether or not to renew for another year. It might be worth noting that our email communications are sent to the email address that you signed up for your Ground News account with, and we try to accommodate our subscribers by offering a flexible refund period.

We have followed up with our support team to learn more about this situation, and we look forward to improving our processes for the future. If there is any way that we can help remedy this situation, please don't hesitate to let us know at feedback@ground.news.

Classificada 5 em 5 estrelas

Necessary tool to understand the world

ground news is my every morning coffee companion.
In addition to covering major media outlets, the app presents a broad spectrum of news outlets from around the world with bias ratings. If you want to break out from your online bias rabbit hole, ground news is a fine and trustable tool.

19 de abril de 2023
Opinião espontânea
logótipo da Ground News

Resposta da Ground News

Hi Martin, thank you for taking the time to share this kind review of our service. We're happy to hear that Ground News is helping you break out of your online bias rabbit hole. Our team is excited to continue developing new ways to help our readers to burst their filter bubbles. If you have any feedback or suggestions for us, please don't hesitate to reach out in the future.

Classificada 1 em 5 estrelas

Horrendous service

Horrendous service. The good reviews must be paid off. It's so clunky it feels like it's in early beta and the quality of the news sources is highly questionable. I just kept getting weird fringe websites instead of the big stories from reputable outlets. If I used this exclusively for my news intake, I'd end up extremely ignorant of what's going on in the world.

I emailed them asking for a refund, and after 12 days I still have no reply. I've had to file a claim with my bank. Shocking.

5 de fevereiro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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