Groundsure Insights Opiniões 

268
•
TrustScore: 4.5 em 5

4,4

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a mining risk assessment arranged at really short notice, our estate agent called them and they came out the next day. Craig was extremely polite, prompt and despite it being a Friday, and he h... Ver mais

Classificada 5 em 5 estrelas

Groundsure were so efficient from start to finish. They responded quickly to my order for a mining risk assessment, attending the property the next day and providing the report the next working day. T... Ver mais

Classificada 5 em 5 estrelas

We regularly use Groundsure to provide our maps both in .pdf and .dwg formats as we like being able to preview the map data available at no added cost prior to purchase. Groundsure's .MAP consultant... Ver mais

Classificada 4 em 5 estrelas

The standard report from Groundsure via my solicitor was very good, though all readily available online for free, planning, radon, etc., all it does is piece everything together nicely, so it's in o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de consultoria de negócios e TI

Informação fornecida por diversas fontes externas

Turn mapping software into location intelligence with the power and precision of Groundsure Insights. Our user-friendly digital maps bring you closer to the information you need to support your property or land use transaction. View maps for free in any browser, on Mac or PC, the download direct into your workflow. It's the simple, smart way to be certain.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

268 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(268)

12 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Great Service

Great Service. asked for a quote and got a reply on the same day, then drilling done within a few days. Jon was great in arranging the work. Kieran the geologist oversaw the drilling and was very informative and helpful in the explaining processes. Highly recommended.

11 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Groundsure gave excellent service

Groundsure gave excellent service with their Technician Jon being prompt on the agreed time for a mining risk assessment. With the use of his exceptional knowledge he explained the procedure for the assessment in a clear and concise manner. At all times he was polite, an excellent representative for Groundsure. I would like to mention how helpful and polite that Carey the operations manager from Groundsure dealt with my request.

27 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Clear and concise reports

Groundsure provided me with desk top review and report on an external visual inspection of the property. The work and reporting was completed with two weeks of instructions. Reports were clear and easy to read and understand.

21 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Drilling Investigation

Had a drilling investigation done on a house that I recently purchased. The team were great from start to finish. During a stressful time purchasing a property, everyone that I dealt with was so helpful and knowledgeable. The clean up was excellent and you couldn't tell that they had even been there. I would absolutely recommend Groundsure to anyone in Cornwall who is looking to have a property drilled.

1 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very quick and efficient to deal with

Very quick and efficient to deal with. Arrived on time, did their work over a few days, kept the site tidy throughout and reinstated and cleaned up thoroughly before leaving. Good people to deal with, no hesitation in recommending them

25 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Don't use them!

Don't use them!
We purchased property in Cornwall which has been build in 2015, there were 4 houses built on the same plot. Had all paperwork for all clear with mining search.
Behold! Groundsure "finds" mineral lode approximately 35m away from property and push for drilling to investigate. We spoke to Cornish mining engineer and even he couldn't understand why Groundsure is pushing for drill as we got all valid paperwork. Original paperwork is no good for Groundsure, we have to pay 2k for drilling to happen so we can be approved for mortgage valuation. (2 houses next to us didn't have anything picked up when they got sold and mortgaged within 2 years prior).
We got pushed to pay for services - otherwise we would loose house. On the day 4 guys turned up. No PPE worn. One guy just sat doing nothing. Other just sitting on laptop. We have proof from neighbour who took pictures as these 4 properties share driveway.
We got lulled that all the drilling will be patched up like for like. Joke! All driveway bricks have more humps than camel. They drilled through sewage waste pipe which had to be fixed next day. Neighbour told that they just poured concrete over pipe - didn't replace it or seal it.
We got left with 20 odd bags of drill waste in garden. We rang them and they said can't pick it up just in case if it's contaminated. Hello?! It's been sat there for few weeks. Contaminated!
Plus man hole on driveway seal got broken and we asked them to come and fix it as they haven't done a proper job. To which man on other side asked of we could do it. They don't get paid for fixing jobs. What the hell? Don't break it in first place!
We moved in property and within week had waste issues - water coming bubbling up in sink from dishwasher. When flush downstairs loo water comes up and then sucks down.
Month after than - the same issue. Called South West Water and surprise - there in pipes are drilling rubble which blocks pipe. They tried to flush it but couldn't move it.
On a day when neighbour had a small talk they said that they haven't drilled for 6 years. May as well shouldn't!
Thanks!!
Very unhappy.

5 de julho de 2022
Opinião espontânea
logótipo da Groundsure Insights

Resposta da Groundsure Insights

Dear Mara, I’m really sorry you haven’t had a positive experience with Groundsure. I’d really like to look into this further. Please can you email the details to me - Catherine.shiers@groundsure.com

Thanks

Classificada 1 em 5 estrelas

The address finder would not find the…

The address finder would not find the postcode. The grid reference was actually latitude and longitude rather than northings and Eastings so Its stated incorrectly. Regardless neither would work. The only way was to put in the road and the town which listed several hundred occupants and took a while to then find. Then drawing polygon the points don’t seem to meet. It’s just somewhat difficult to navigate. Just a frustrating experience. Not the first time.

8 de abril de 2021
logótipo da Groundsure Insights

Resposta da Groundsure Insights

Dear Mr Allan, we are sorry to hear that you have a difficult experience when using our ordering platform. It would be useful for us to know a little more about this so we can investigate further to ensure it doesn't happen in the future. If you could contact our Head of Customer Support at catherine.shiers@groundsure.com we will investigate this fully.

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