I am a cultivator 200 miles from their…
I am a cultivator 200 miles from their store. My experience with their shipping for one is very slow in general. Their competitors a thousand miles away are faster.
Over a week ago, I ordered 10L of Cannazym. They sent me an email today saying the product was discontinued, with a link to their preferred nutrient lineups, homegrow products they probably get a kickback selling. Shady.
I sent an email back and called their rep out, who shouldn't work their, said I know for a fact Cannazym has not been discontinued. She emailed me back and said they no longer carry 10L and offered to send 2 5L's or a 20L. Why not start there? Instead of trying to sell me something else entirely. Horrible. By this point I'd already found a competitor and paid the expedited shipping because I'm am now down to the wire.
Instead of anticipating my needs and offering a solution, they dragged their feet until it was an emergency, tried to sell me something I don't want or need and offered no real solution until I had already found it elsewhere? Whole interaction was unnecessary and ridiculous. They lost my business today.








