Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
They sent me a guitar with a cracked neck. I paid import duties, and repaired the crack, after purchasing the tools, and supplies to correct it. Their customer service response was pathetic, asking me to cover the cost of shipping back to them, and pay THEIR duties, while they offered no compensation for the work I did.
Avoid these parasites. Their customer service is BS, and their products are worse.
I bought a Flying V guitar kit, and the quality of the neck I very low : more than half of the frets protrude and extend beyond the fingerboard.
Two professional luthiers to whom I showed the instrument indicated, based on their expertise, that the work had defects requiring a complete refret, and that in its current state it was unplayable according to their evaluation.
The seller, for their part, stated that they did not see any issue, despite the photos, videos, and a written statement from the luthier that I provided.
I had purchased a left handed guitar, one of their headless versions. They sent a right-handed neck with it and wouldn't send a left-handed version to replace it. In matter of fact they said they were aware of the issue and refused to fix it as "it didn't matter." The instrument is literally unplayable with a right handed nut.
Customer support is frustrating to deal with and stops responding. No offers of compensation for the instrument have been provided by them.
They are selling a Gibson bass that is very clearly a fake Gibson (you can tell because the truss rod cover has 3 screws whereas Gibsons always have 2) and they are selling it as if it is a real Gibson bass.
What I ordered from this company, Pango Music, is NOT WHAT I GOT!
They listed a silver guitar body, but what I got was a dinged up, chiped and very scratched guitar body.
Very unhappy. But it's a Chinese company, so good luck getting a refund or anything else from these people.
VERY SORRY I DID BUSINESS WITH THEM!!!
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
