Hairfillup Opiniões 24

TrustScore: 2 em 5

2,1

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Classificada 2 em 5 estrelas

I dont have an issue with the product itself. Its pretty good and stays on for about a week or more. Once you wash your hair first then apply let sit and then just rinse without shampoo. I find that h... Ver mais

Classificada 1 em 5 estrelas

Scam company. If you buy two bottles initially they will automatically make it a subscription and steal large amounts of money from your bank account every month. They've stolen around $1,200 from me... Ver mais

Classificada 1 em 5 estrelas

People, don't make the mistake I made and think you are ordering two to try, and getting two for free. After you order, the company continues to ship you 4 more bottles every month and charges you... Ver mais

Classificada 5 em 5 estrelas

Buen producto. Dura varios días y me han ayudado desde el soporte a aplicarlo correctamente ya que no se aplicaba bien. Recomendable

A empresa respondeu


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 55% das suas opiniões negativas

Geralmente responde dentro de um mês

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Classificada 1 em 5 estrelas

Scam company

Scam company. If you buy two bottles initially they will automatically make it a subscription and steal large amounts of money from your bank account every month. They've stolen around $1,200 from me in this way. The product is terrible, it stains your scalp and your hands and is very difficult to wash off your hands.

28 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

I dont have an issue with the product…

I dont have an issue with the product itself. Its pretty good and stays on for about a week or more. Once you wash your hair first then apply let sit and then just rinse without shampoo. I find that helps as the shampooing washes it out. My issue is the company roping you into a subscription and wont cancel unless you subscribe for 3 months or 3 orders? Some BS like that. And when you reachout to customer support they dont reply but keep trying to charge your card. And they are charging for more than what I initially ordered. No m how many times I tell them my card will not approve said charges. Its too bad because I would have ordered more when im ready. But now I dont trust their business practices.

20 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam company

Scam company. Product ships from china. So delivery times shown on website are false for a start. I’ll be reporting the paid social marketing adds when I see them also.

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Don't make the mistake I made, ordering from this company

People, don't make the mistake I made and think you are ordering two to try, and getting two for free. After you order, the company continues to ship you 4 more bottles every month and charges your credit card.

When you write to cancel your order/subscription, no one listens and usually doesn't respond and they keep shipping and billing.

I am now going to my legal, Mastercard and bank to stop them and my bank is reversing all their additional charges every month.

16 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Complete waste of time and money

Complete waste of time and money.
Actually annoyed at myself for even considering it, it does absolutely nothing to make thin hair fuller and now massively out of pocket. It’s just cheap hair dye, that stains the scalp and dyes the hair an odd colour. Purchased dark brown and it’s turned my hair ginger. Now facing the embarrassment until it fades, no idea how long that will be.
Don’t be fooled by the ads people, it’s all a scam.

1 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid!

Avoid!! They give an excuse for why they aren’t at fault or it isn’t a scam but there’s a reason over half of the real people give them a 1 star. Look for other solutions cuz this company ain’t it.

6 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam - do not buy

they keep invoicing you and the so called "cancel subscription" button does not work - i want my money back.

23 de outubro de 2025
Opinião espontânea
logótipo da Hairfillup

Resposta da Hairfillup

Hi! When you start a subscription on our page you agree to receiving a minimum of 2 deliveries. That's why the button doesn't work, it means you did not reach your minimum order requirement yet. But we do not want to hold our customers to purchases they don't want anymore, so please email us again and we will help you: Info@hairfillup.se

Classificada 1 em 5 estrelas

Purchased from the website

Purchased from the website, just a joke sent lot of Paint boxes which messed my hands and head. Faisal and Hanna very Swedish name, very obvious what's going on.

8 de outubro de 2025
Opinião espontânea
logótipo da Hairfillup

Resposta da Hairfillup

Hi! If you read the instructions that comes with the box, it clearly says to use gloves. Hairfillup is a concealer paste that is supposed to cover balding spots. It does not grow hair and it is not like toppik fibers. It's a black concealer that covers the scalp making the hair look fuller. I don't know what our names has to do with anything? We are a Swedish company. Hanna is also an international name and normal in Sweden.

Classificada 1 em 5 estrelas

just got one and it did not work for me…

just got one and it did not work for me at all total waste of my hard earned money

8 de outubro de 2025
Opinião espontânea
logótipo da Hairfillup

Resposta da Hairfillup

Hi! We are sorry to hear that you did not like our product. Did you reach out to our customer service? Maybe something went wrong in the application process? Did you follow the instructions that came in the box? You are welcome to send a photo of the results to our customer service at info@hairfillup.se

Classificada 1 em 5 estrelas

Very poor product and CS

Very poor product, just dyes your scalp. I emailed to say that is what it is meant to do. I copied their website terms to ask for return/refund. I sent it tracked to Sweden from UK. They said they had the tracking ID. Month later I have it returned as unclaimed by them and no response emailing since then. I will started a claim on Barclaycard. AVOID AT ALL COSTS!

Update: 28/10/2025 Hanna R replied to my emails. She agreed they had made an mistake had the wrong tracking ID. Hence had not collected my return (which cost £11) and it came back. A full refund for the original order was agreed but not the return postage. I had a refund notice through a Shopify type interface on 14/10/2025. I have been checking my credit card and nothing has yet materialised on my credit card. I am happy with what has happened so far. I will update the review when I have the refund.

7 de outubro de 2025
Opinião espontânea
logótipo da Hairfillup

Resposta da Hairfillup

Hi Kiran! We have spoken over email. I refunded your money after we figured out what the issue was.

Classificada 1 em 5 estrelas

Customer service is so bad

Customer service is so bad . My order no 8721 dated 1/09/2025 is still missing. Contacted customer service no support. One of the cheapest online scams

1 de setembro de 2025
Opinião espontânea
logótipo da Hairfillup

Resposta da Hairfillup

Hi! We have spoken over email. We have refunded you and also I can see that your package has been delivered now. We are sorry for the delay! Welcome back.

Classificada 1 em 5 estrelas

So it finally arrived..18 days..

So it finally arrived... 18 days later.. Something I didn't subscribe too btw... When applying after instructed it leaves your thinning area a shiny gloss.. it does stay on after 1 wash but on the 2nd it fades off.. So basically all lies...

14 de setembro de 2025
Opinião espontânea
logótipo da Hairfillup

Resposta da Hairfillup

Sorry you feel this way! The products duration on the head is individual, and also has to do with lifestyle and how much your head is in contact with fabrics, such as wearing a cap etc.

Classificada 1 em 5 estrelas

This is a SCAM company

This is a SCAM company. I didn’t subscribed theirs website but they SCAM the second payment. Horrible product, didn’t reach my expectations ( not a hair filler, it’s a shoe paint )and I want my money back.

4 de setembro de 2025
Opinião espontânea
logótipo da Hairfillup

Resposta da Hairfillup

Hi!

We are sorry to hear that you are unhappy with your experience.
Please note that as a customer you always choose yourself whether you want a one-time purchase or a subscription. In your case, you selected the subscription option, which is offered at a lower cost compared to the one-time purchase.

This option is meant for returning customers who already know and like the product. For new customers we usually recommend starting with a one-time purchase, and if you are satisfied, then you can switch to a subscription on the next purchase.

This is absolutely not a scam. We have been in business for about two years, and if we were running a scam we would have been shut down a long time ago. The subscription terms are clearly stated in the checkout process, in three different places, showing that it is a recurring payment. You also receive confirmation emails after placing the order, and reminders before the next renewal.

We understand that many customers choose the subscription to save money, but it is always the customer who makes this choice—we cannot and do not select it on your behalf, as that would be illegal.

Best regards,
Faisal

Classificada 1 em 5 estrelas

We are getting billed every month money…


Update was told to send back and the will refund a portion or something 359 taken out of account 140 to send back with insure and tracking …..REASON why they want you to send overseas and not where if was shipped from. … can’t afford 140

We are getting billed every month money gets taken out of our account there is no phone number only a contact us where no1 responds back total joke

26 de agosto de 2025
Opinião espontânea
logótipo da Hairfillup

Resposta da Hairfillup

Hi. I'm sorry you feel this way about us. On our website, we have two different types of purchases. One, is a subscription and one is a one time purchase. Subscriptions are cheaper than one time purchase, so to prevent misuse - we need to have terms. Those terms are that you need to receive your second delivery before you can cancel your subscription. So, this is why you are billed every month. If you intended it to be a one time purchase, this needs to be chosen before check out. The subscription terms are clearly stated in the checkout process, in three different places, showing that it is a recurring payment. You also receive confirmation emails after placing the order, and reminders before the next renewal.
Sometimes our processing time is longer with our emails. I'm sorry you feel like nobody answer you. Reach out to info@hairfillup.se again and include your order number.

Classificada 5 em 5 estrelas

Very good

Very good, works really well.

26 de agosto de 2025
Opinião espontânea
logótipo da Hairfillup

Resposta da Hairfillup

Thank you, Joni!

Classificada 1 em 5 estrelas

Sketchy

Just by looking into the site and it looks sketchy when check out. It shows that you can use PayPal but only can use CC. Only scammers will do that

22 de junho de 2025
Opinião espontânea
logótipo da Hairfillup

Resposta da Hairfillup

Hi Andy! When you chose one time purchase you can use PayPal, but if you chose subscription you can only pay with credit card because the payments will be automatically withdrawn every month. In Europe we have Klarna. We offer secure payments for our customers, so you don’t need to worry about it. I hope you want to try our product and maybe update your review here when you have tried.
Sincerely, Hanna

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