Hapi Opiniões 

239
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Zuleha is the most efficient person ever! She explained the plans very well and avoided taking up unnecessary time. Really great experience.

Classificada 5 em 5 estrelas

Zuleha was super helpful and explained everything properly. She came in last time as well and every time delivers the best service.

Classificada 5 em 5 estrelas

I met Pratik today on site. He was extremely helpful and answered all questions I had with such ease and enthusiasm. Thank you! He recommended the Hapi Benefits app and the features on there. I tol... Ver mais

Classificada 5 em 5 estrelas

Nathan has spent the week with us at church view ( consensus) Hes was so helpful ,bubbly, kind and very knowledgeable! He really took the time with us all , it was a pleasure to have him with us... Ver mais


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

239 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 62% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(239)

96 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Will R

Met Will.R who was very professional and friendly. Explained all the packages and made it easy to understand.

28 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Rich F

Rich F. Came to site and helped with DHL Advantages and was very profesional.

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Rich F and his Advantages

Rich F came to site over various shifts and hours to cover the maximum number of available people. He conveyed the message regardless of some individuals language difficulties. The colleagues reported how helpful he was in showing them things that they had little knowledge of and gave them the confidence to start using what's available

15 de julho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Every time I try and get a voucher the…

Every time I try and get a voucher the system is so clunky that it is really not worth the discount. If I priced my time, it’s actually costing me money to use. Tried twice with Sainsbury’s and eventually, after calls to their customer services both times, I’ve decided not to try again. Now today, trying to get a John Lewis voucher, I have been around and around, getting nonsensical ‘payment failed’ messages, I am going to give up.

25 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What can i say.

What can I say, Well Lorna what a gem of information. She was very attentive and listened too what I wanted and she explained all the pro's and con's. Very professional, Was a pleasure talking to her.
Very Hapi lol

20 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible App

The App itself is incredibly hard to set up and use. It takes a long time to set up and make a voucher purchase. I have been trying to work out an issue with the way the address is formatted in the Ap. I've called them 9 times, had my account suspended for trying to get the purchases to go through several times. The discounts aren't the best that is on the market.

14 de maio de 2026
Opinião espontânea
logótipo da Hapi

Resposta da Hapi

Hi Kristian. I'm really sorry to hear you are having problems using the app - that’s not the experience we aim to provide. I'm also sorry to hear that we have been unable to resolve this for you when you have called in. Please email crm@personalgroup.com with a contact number that we can call you on and we will arrange for a senior member of the team to contact you. Best wishes from the Hapi Team.

Classificada 1 em 5 estrelas

Cant buy anything

Cant buy anything. Keeps saying billing address wrong and crashing out

1 de maio de 2026
Opinião espontânea
logótipo da Hapi

Resposta da Hapi

Thanks for letting us know. We’re sorry the app didn’t work properly for you. If you get in touch with our Customer Relations team on 0800 542 5930 or email crm@personalgroup.com, they’ll be happy to look into this with you.

Classificada 5 em 5 estrelas

Karl has visited Chalfont Lodge on two…

Karl has visited Chalfont Lodge on two occasions - he has been brilliant in explaining and sharing all the benefits that our staff are eligible for in a simple language via Hapi App
Positive feedback from all the staff members from Chalfont Lodge, big thank you for all your support!

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Rich F

Rich F - Came to our DHL recycling site at Gatwick Airport. Sat with all the team and went through all the benefits.
Was very polite and came dressed in full PPE

1 de maio de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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