I met Pratik today on site. He was extremely helpful and answered all questions I had with such ease and enthusiasm. Thank you! He recommended the Hapi Benefits app and the features on there. I tol... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Zuleha is the most efficient person ever! She explained the plans very well and avoided taking up unnecessary time. Really great experience.
Rich F came to site over various shifts and hours to cover the maximum number of available people. He conveyed the message regardless of some individuals language difficulties. The colleagues reported... Ver mais
Zuleha was super helpful and explained everything properly. She came in last time as well and every time delivers the best service.
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 62% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jordan M helped set me up on app today
Jordan M helped set me up on app today, it was really helpfull thankyou
Hapi 2.0 😍 amazing !!
Hapi 2.0 😍 amazing !!! Thanks Tasha for showing me how to use it it's simple and easy to use
Friendly and very informative and ran…
Friendly and very informative and ran through everything and made sure i understod everything in making my choice.
Signed up with Josh and was very…
Signed up with Josh and was very helpful, nice chap and 5 minutes is 5 minutes
Josh was great helped me get set up and…
Josh was great helped me get set up and he’s lovely to have on site
Pasaron 69 días para que este broker me…
Pasaron 69 días para que este broker me devolviera mis fondos, disminuidos en 85$, y luego de montarles un seguimiento riguroso, lo cual fue la manera que ellos enviaran correos de respuesta a cada seguimiento que les hacía.
En este tipo de actividad, la confianza y la oportunidad de respuesta es clave para sostener el sistema.
Además de la forma inapropiada y discriminatoria con la cual me solicitaron retirar mis fondos, por el simple hecho de vivir en Venezuela.
Lo mas cumbre es que depositaron el saldo en la cuenta que inicialmente les había indicado en el mes de Enero 2025 y que ellos rechazaron por cuanto no era la cuenta desde donde hice el primer deposito, luego de los 69 días de full seguimiento. Tengo una bitacora de correos e interacciones que muestran el detalle, que con gusto los comparto
Very friendly and helpful
Very friendly and helpful. Josh worked with the staff and fit in around their schedules. Pleasure to have around.
Liam was welcoming explained what he…
Liam was welcoming explained what he needed to get across and was very understanding.
Liam was amazing and explained…
Liam was amazing and explained everything to me in great detail.
Josh had a very friendly approach
Josh had a very friendly approach. He was detailed and very informative. Thank you for taking the time to discuss with me.
This Hapi app 2.0
This Hapi app 2.0
Is unbelievably good love thanks to Sharon for showing how best to use it
The Hapi app has been upgraded
The Hapi app has been upgraded
Much easier to use and brilliant discounts
I’ve saved nearly £500 pounds app
Josh and Theo was very informative
Josh and Theo was very informative, they explained clearly and I was very happy in the end.
Josh snd theo are very helpful and…
Josh snd theo are very helpful and proactive with the process. The induction was really good
Josh and Theo was amazing
Josh and Theo was amazing. Very knowledgeable and very friendly. Was a pleasure having them on site.
When a mobile app isnt mobile!
When a mobile app isnt mobile!
I wish I could take down my previous review as since I wrote it things have become drastically worse.
The payments provider they use is worse than useless and despite using my bank's verification code on 2 occasions the payment system wouldn't accept payment.
To add insult to injury, my account with Hapi has been suspended for a second time and I now can't make use of any of my discount vouchers that I had managed to buy previously until they return to work on Monday. A cinema trip with a 25% discount would have been a nice treat for my daughter but that's not going to happen now! The Costa discount I was going to use now can't be accessed for my friends visit at the weekend ( BTW they only come down a couple of times a year and it would have been nice to treat them)
The reason it's been suspended, suspected fraudulent activity on the account!
The app is on my phone
The bank card details are from my card
The CVC number is correct
The card is in date
My name is on the card
My account number and sort code are on the card
How can it be fraudulent activity?
IT'S MY CARD
I was advised by the lovely Kirsty that my payments were being rejected because of a discrepancy (numerical) in the first line of my address! I LIVE IN A VILLAGE, MY HOUSE IS NAMED NOT NUMBERED AND THERE IS NO STREET NAME either!
It's ridiculous that in these times of austerity one company would take the money of another for a service that cannot be accessed. This benefits scheme should be so brilliant for everyone but it's caused nothing but stress and upset for the past two weeks. I have spent hours on the phone to them and I'm no further forward.
To say I'm fuming is an understatement, seriously considering reporting to trading standards and the FSA for false advertising!

Resposta da Hapi
Hapi app is brilliant I had a rep…
Hapi app is brilliant I had a rep showing me how to access the benefits and start using them straight away
The rep was a breath of fresh air
Doesn't let me pay for discounts
Doesn't let me pay for discounts. Rubbish app

Resposta da Hapi
Disgraceful Service & Liars
Shocking Company - Applied for the Cycle2Work scheme back in January, Everything was approved however 3 weeks on had not received my LOC. I contacted Hapi who gave me a Number for Halfords as my application had been “Sent Over” - Halfords had no records of this. I chased Hapi again who said their manager had sent my application directly to a manager at Halfords and would be dealt with in the next couple of days… Guess what? Still nothing. Again I contacted Hapi & Halfords and still no further forward. It’s now 3 months in and no change in my situation. I would advise you to just save and buy a bike or whatever you want rather than use this platform. For the length of time I’m waiting I could of bought 2!

Resposta da Hapi
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