Happy Hot Tubs Opiniões 

491
•
TrustScore: 5 em 5

5,0

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Classificada 5 em 5 estrelas

Found this little gem of a hot tub shop on ferndown industrial estate, the guy in there was polite, courteous extremely knowledgeable easy to talk too...helped us immensely with his knowledge. Will b... Ver mais

Classificada 5 em 5 estrelas

From start to finish, the whole process was absolutely seamless. We visited The Happy Farm for a wet test, which made choosing the right hot tub so much easier. Rich at The Happy Farm has been incre... Ver mais

Classificada 5 em 5 estrelas

Harry was sooo helpful even managed to get the measurements right with a little help lol they even tried to help with the heating element but too far from me to bc assist. They responded to every emai... Ver mais

Classificada 5 em 5 estrelas

5 star service from Happy Hot Tubs. Contacted them regarding Replacement Brackets for Side Mount Cover Lifter (2 pack + screws), they were out of stock however Ed replied to my email advising me tha... Ver mais

Informações sobre a empresa

  1. Loja de banheiras de hidromassagem
  2. Reparação de banheiras de hidromassagem

Escrito pela empresa

Happy Hot Tubs: everything for your hot tub, spa and swimming pool. Hot tubs, Swim Spas, chemicals, covers, filters, toys...Serving the South Coast and Midlands


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

491 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as opiniões

(491)

105 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Lorna was fantastic from start to finish

Lorna was fantastic from start to finish we absolutely love this hot tub. The seats are super comfortable, and the jets hit just right — great for relaxing sore muscles and melting away stress.

It heats up quickly and keeps the temperature steady, which is perfect when you just want to jump in and relax without waiting around. The controls are easy to use, and it’s surprisingly quiet, so you can actually enjoy the peace and quiet.

It’s honestly, one of the best purchases we have made — highly recommend it.

24 de novembro de 2025
Opinião espontânea
logótipo da Happy Hot Tubs

Resposta da Happy Hot Tubs

Hi David, thank you for such an amazing review. We’re thrilled to hear how much you’re loving your hot tub, from the comfortable seating and powerful jets to the quick heating and quiet performance.

Lorna will be delighted to know she made the experience fantastic from start to finish. It’s wonderful to hear it’s one of the best purchases you’ve made. Thank you so much for the recommendation, happy hot tubbing!

Classificada 5 em 5 estrelas

I had my first Spa Fresh visit last…

I had my first Spa Fresh visit last week and I have to say as a new hot tub owner I’m glad I took the additional service out. It certainly made my life easier and the service as always was first class. Rob was amazing, thorough and extremely patient with all my questions. Thanks Rob.

6 de fevereiro de 2026
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Mrs Pointer, thank you for your lovely review. We’re so pleased to hear your first Spa Fresh visit made things easier! Happy hot tubbing!

Classificada 5 em 5 estrelas

Excellent service!

Really quick turnaround time, staff couldn’t have been more helpful. Delivery day went very smoothly, the team explained every to us and the website is great to check information as a reminder. Couldn’t be happier!

16 de janeiro de 2026
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Mandy, thanks for the review. We’re delighted to hear everything ran so smoothly, from the quick turnaround to delivery day and ongoing support. Happy hot tubbing!

Classificada 5 em 5 estrelas

This was the first time I dealt with…

This was the first time I dealt with the company and was amazed at the help and courtesy given.
I ordered a replacement hot tub cover and was quoted a lead time of 4/6 weeks.
It arrived today in 2 weeks fantastic service.

23 de janeiro de 2026
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Peter, thank you for your lovely review. We’re delighted to hear that your first experience with us was such a positive one.

It’s great to know your replacement cover arrived well ahead of the quoted lead time. Happy hot tubbing!

Classificada 5 em 5 estrelas

Knowledgeable, honest service and professional delivery

I'm very satisfied with the service received from Happy hottubs. At the start of the process in the shop. James explained both the tub features and the processes involved in maintenance well which filled me with confidence to proceed. He undertook a site visit to ensure access was suitable etc and provided what I felt was honest opinions on what works best.
The delivery team worked hard and carefully moved the tub into position through my neighbours garden; completing the installation by talking me through the chemical monitoring etc. Since instalation someone has rung to ask how its going and James from the store has emailed to ask as well, so I do feel supported should i have any issues moving forward. I feel all aspects were professionally handled and have no grumbles.

16 de janeiro de 2026
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Mike, thanks for the review! It is great to know that James' guidance, honest advice, and follow-up have made such a positive difference, and it’s great to hear the delivery team took such care with the installation and setup. Happy hot tubbing!

Classificada 5 em 5 estrelas

I ordered a replacement custom sized…

I ordered a replacement custom sized pool cover which arrived when it was promised and is perfect. I supplied Ed with the measurements and positioning of straps etc and it fits like a glove, and looks great. I can thoroughly recommend Happy Hot Tubs.

12 de janeiro de 2026
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Tim, thanks for the review. We’re delighted to hear your custom pool cover arrived as promised and fits perfectly. Happy hot tubbing!

Classificada 5 em 5 estrelas

Really knowledgeable and helpful

Initially spoke to Gary at the Littlehampton branch. He was really superb and explained the relative merits of various of the hot tubs. Extremely knowledgeable and helpful. Chose a model and the installers were also excellent. Really can't fault the whole team - would thoroughly recommend.

12 de dezembro de 2025
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Resposta da Happy Hot Tubs

Hi Geiff, thank you for your great review. We’re delighted to hear that Gary was so helpful and knowledgeable in guiding you through the options.

It’s also fantastic to know the installation team delivered the same high standard of service. Happy hot tubbing!

Classificada 5 em 5 estrelas

Such happy people

Such happy people! Can't fault the Salesman Harry - he made my day - Confirmation of order, receipt for payment and confirmation of despatch all came the day I spoke with them.

I live in Guernsey and its usually so much hassle dealing with UK Companies regarding VAT issues and delivery - Harry had all the answers before I even asked the questions - such a welcome change from the usual hassle!! Fantastic prices and brilliant service I will definitely order my spa accessories from them again without hesitation,

6 de janeiro de 2026
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Resposta da Happy Hot Tubs

Hi Susan, thank you for such a lovely review. We’re thrilled to hear Harry made the process so easy and enjoyable. It’s great to know everything was handled smoothly and promptly! We look forward to helping you again with your spa accessories in the future. Happy hot tubbing!

Classificada 5 em 5 estrelas

Amazing Customer Servuce

I bought my Azure hot tub 2 years ago and have never regretted a single day since I bought it. The service and after care I have received from Rob who took over as manager from Tim at Alver Garden Centre has been second to non. The human factor definitely improves customer service and a friendly helpful approach goes a long way. Thank you today for promptly helping me out with my questions and my annual service is booked in.

5 de janeiro de 2026
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Myrel, Thank you for the review. It’s wonderful to hear that you’re still enjoying your Azure hot tub two years on and that the service and aftercare have continued to meet your expectations. Happy hot tubbing!

Classificada 5 em 5 estrelas

Incredible service from Happy Hot Tubs…

Incredible service from Happy Hot Tubs on multiple occasions. Deliveries have been free next day, even coming earlier than expected when I ordered late on a Friday!
Also super sweet touch to receive a festive duck! :) Thanks HHT, I will definitely be returning for more chemicals etc for my hydrotherapy centre and have recommended you to all my friends with pools!

19 de dezembro de 2025
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi, thank you for your lovely feedback. We’re delighted to hear that you’ve received incredible service time and again, especially those speedy deliveries!

We’re glad the festive duck made you smile, and we really appreciate your recommendations. Happy hot tubbing!

Classificada 5 em 5 estrelas

Hot tub chemicals

This is my second order from Happy Hot Tubs and I am so impressed with both the products and the next day delivery! Will def order again!

20 de dezembro de 2025
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Elaine, thanks for the review. We are pleased to hear you have been happy with our products and were pleased with the next-day delivery. Happy hot tubbing!

Classificada 5 em 5 estrelas

What a fabulous experience

What a fabulous experience. Rob Savage the manager at the Gosport branch was fantastic, helped us explore the models and options, even came and measured our gazebo the same night!
Toby and his team delivered, fitted and set us up today and were courteous, and professional. They took us through the set up, hot tub menus and maintenance and we have full confidence in Happy Hot tub’s support going forward.. and has our first dip tonight.. simply thrilled and can’t wait to use daily going forward!

18 de dezembro de 2025
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Mr G P Coates, thanks for the review! We’re delighted to hear you had such a great experience with Rob at our Gosport branch and that Toby and the team made delivery and setup so smooth and professional.

It’s fantastic to know you feel confident in the support going forward and even better that you’ve already enjoyed your first dip! Happy hot tubbing!

Classificada 5 em 5 estrelas

Custom Made Replacement Cover

Been a long time customer of chemicals from Happy Hot Tubs but recently made the considerable investment in a replacement custom made Hot Spring Envy cover. This was half the price of the original Hot Spring cover. The assistance I received via a lengthy email chain getting the measurements just right was excellent and really appreciated. Though it took a while to come, understandably as it was custom made, it arrived today and fit my tub perfectly. Will be staying a Happy Hot Tub customer for a long time!

12 de dezembro de 2025
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Kevin, thanks so much for the lovely review! We really appreciate your long-term support and are glad we could help get the measurements spot on for your custom cover. Great to hear it fits perfectly, happy hot tubbing!

Classificada 5 em 5 estrelas

Excellent customer service

I was unsure what cover to go for for my hot tub. These lovely gentleman called me and we worked through some options looking at photos and measurements. They helped me select a quality product which fitted my hot tub perfectly. They gave me a discount and delivery was extremely quick, within 2 days. The excellent customer service sets these guys apart, coupled with extremely competitive pricing and prompt delivery. Well done Happy Hot Tubs - I’ll be back.

8 de dezembro de 2025
Opinião espontânea
logótipo da Happy Hot Tubs

Resposta da Happy Hot Tubs

Hi Emma, thanks for the review. We’re really glad the team could help you choose the right cover and get a perfect fit. Brilliant to hear it arrived so quickly and that you were happy with the service. Happy hot tubbing!

Classificada 5 em 5 estrelas

Excellent from start to finish

Excellent from start to finish, needed a new hot tub cover , Harry and Ed really helpful getting this sorted for me as it was made to measure in USA and shipped to me, came today they gave me advice on how to install, looks great thanks. Also their service team helped me with another matter with a fault I had with my tub.
Nothing too much trouble thanks again for all your help.

11 de dezembro de 2025
Opinião espontânea
logótipo da Happy Hot Tubs

Resposta da Happy Hot Tubs

Hi Phil, thanks for the review! We’re really glad Harry and Ed could help get your cover sorted and that it’s looking great. Brilliant to hear the service team were also able to help with your tub. Happy hot tubbing!

Classificada 5 em 5 estrelas

Happy Hot Tubs, Happy Customer

I have used Happy Hot Tubs in the past to order chemicals and accessories and have found their prices very competitive.
My last order was for a new cover, for which I had to send in measurements online. As a confirmation of some details I received a phone call from the company asking to qualify some of the measurements I had sent. I spoke to Harry, who was happy, cheerful and very helpful. We clarified the measurements and in due course my hot tub cover arrived on the day the company estimated. The cover was well packaged and protected. It was the delivery driver who was less than careful getting the package out of the van!
The cover fitted exactly. It is very well made and a perfect colour match for the tub. Care instructions were included.
Today, I needed to order some more chemicals and accessories online. Unfortunately, the points I had accumulated from previous orders had not been updated. I rang the company and explained that my account had not been updated and I was put through to Harry. As usual, helpful, cheerful and communicative. He sorted out my points discount by talking me through what I needed to do online. Job done, discount applied, order sent.
One of the great things about Happy Hot Tubs is the personal touch. When I phoned, someone answered straight away; not recorded message, no multi-option buttons to press, just a nice respectful voice at the other end. I was put through to Harry straight away and we had a nice chat(as we did last time) and he was excellent. What I also like is that I was treated respectfully as a customer. Both company employees used my surname. None of this 'can I call you ....' as if they were my best mate. Professional customer service make a world of difference to me. Thank you so much, Happy Hot Tubs

5 de dezembro de 2025
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Cliff, thanks for the feedback! We’re really glad Harry could help again and get everything sorted quickly, from the cover measurements to your points discount. Great to hear the cover fits perfectly. Happy hot tubbing!

Classificada 5 em 5 estrelas

Rob provided me with plenty of options…

Rob provided me with plenty of options when looking for a replacement hot tub. The strobe model matched my expectations and pocket. The delivery and installation team were fantastic and
guided me through all the features of the new tub. An excellent experience all round, customer support and the service team make the dream work.

2 de dezembro de 2025
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi David, thanks for the review! We’re really pleased Rob could help you find the right tub and that the Strobe was a good fit. Glad the delivery and install team took good care of you. Happy hot tubbing!

Classificada 5 em 5 estrelas

Better than my local dealer

The expertise at the end of the phone was a godsend and my order arrived very promptly. Really good value for money.

2 de dezembro de 2025
Opinião espontânea
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Resposta da Happy Hot Tubs

Hi Rebecca, thank you for the wonderful feedback! We're happy our team could provide the expertise you needed, and that your order arrived promptly. Happy hot tubbing!

Classificada 5 em 5 estrelas

Excellent service

Excellent service!
Ordered the Happy Replacement Hot Tub Cover Compatible with Jacuzzi J235, J245 Sundance Edison Payton
It arrived the next day!
It fits my Jacuzzi J235 (2017) perfect
Would definitely recommend.

28 de novembro de 2025
Opinião espontânea
logótipo da Happy Hot Tubs

Resposta da Happy Hot Tubs

Hi Jenny, thank you for the great review! We’re delighted to hear your replacement cover arrived so quickly and fits your J235 perfectly. Happy hot tubbing!

Classificada 5 em 5 estrelas

Great experience again!

Great experience again with happy hot tubs! Brought a free flow mini 8 years ago and thanks to Rob at the gosport branch we managed to upgrade to a new happy 25. Rob gave us loads of affordable options and even collected our old tub for us within the cost. The delivery team were great and the whole process has been quick and easy.
Highly recommend happy hot tubs 🙌

26 de novembro de 2025
Opinião espontânea
logótipo da Happy Hot Tubs

Resposta da Happy Hot Tubs

Thank you for the fantastic review! We’re thrilled to hear you had another great experience with us. It’s wonderful that Rob was able to help you upgrade from your Mini to the new Happy 25. Great to hear the delivery team made everything smooth and easy too. Happy hot tubbing!

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