It’s been “different “….. the order process with Hardware Decor was perfect. Sadly, to save money, we selected the USPS shipping (the others were more than double the USPS price) and got caught in wea... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had no idea how to order and if I was even order the right items for what I needed done! The woman who helped was amazing!! She was patient, knowledgeable and kind. I could not have ordered without... Ver mais
A empresa respondeu
Our order of oval closet rods and brackets arrived ahead of schedule and everything was packaged extremely well so that the 8’ aluminum rods would arrive safely. The brackets and little pieces were ev... Ver mais
A empresa respondeu
I looked everywhere to find a concealed rod holder to mount some stainless steel rods on my powerboat. I was trying to match an installation I did six years ago Well you had exactly what I was looki... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Hardware Decor
Escrito pela empresa
We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.
Closet Products
Wardrobe Lifts
Cabinet Products
Home Hardware
Quick Order Processing Time
Escrito pela empresa
- Most Orders Ship the Same Day
- Most of our Orders we get by Noon Eastern Time ship the same day (Mon - Fri), and if not, then the next business day
Informações de contacto
315 W. Elliot Rd Suite 107#455, 85284, Tempe, Estados Unidos da América
- 877-727-9747
- customerservice@hardware-decor.com
- hardware-decor.com
4,8
Excelente
630 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Laura my sales rep helped me through…
Laura my sales rep helped me through each step of the process.
13 de março de 2026
Resposta da Hardware Decor
Thanks Sam!
The customer representatives were…
The customer representatives were cordial and attentive
11 de março de 2026
Resposta da Hardware Decor
Thanks Clifford! Glad we got your order fixed!
Resposta da Hardware Decor
Thank you so much for letting us know Tom! We hope you are satisfied with your replacement pieces. Thanks!
Very fast delivery
Very fast delivery. Customer changed their minds last minute added two more rods I ordered them and two days later they were here. Thanks timing was crucial.
3 de março de 2026
Resposta da Hardware Decor
Not a problem Kevin! Thanks!
One PIece clothes rod for our MBR closet update
I called to inquire about a one piece (non-expandable) clothes rod around 8' long. Laura (I think????) answered all my questions quickly and efficiently with a friendly demeanor. The prices are more than I want to pay, but not nearly as high as other sites I had visited, especially the shipping charge. Hardware Decor's shipping price was quite reasonable for a package almost 8' long, especially when compared to a couple of other sites I visited.
I made a mistake on my custom length in the order (didn't see the custom length link to put it in), so I put the info in the order comments section. I didn't see my custom length when I got the confirming email. So I called back and talked to Laura again. She pointed out where I made my mistake and corrected my error while we were talking. No muss, no fuss.
Finally, the order shipped the same day. I'm hoping it gets here by this weekend, so I can install it.
I'm very pleased with everything that has happened so far. Of course, the final item on the check list will be seeing how the bar fits in our newly updated MBR closet. I'm looking forward to this final piece of the update process being completed!
What's not to like? Good prices, reasonable shipping for an oversized package, and friendly, helpful customer service. That's 3 for 3!
I would do business with Hardware Decor again in a heartbeat!
4 de março de 2026
Resposta da Hardware Decor
That is so awesome Myron! Thanks!
Resposta da Hardware Decor
Thanks Randy!
Fast order processing
Fast order processing. Package carefully packed. Order arrived as intended cut to the correct size. Delivered in 4 days from order. Great job!
24 de fevereiro de 2026
Resposta da Hardware Decor
Thank You! So happy your happy with your custom cut rods.
Second time using this company
Second time using this company. I found the service excellent and the prices in line. I will continue to use them.
26 de fevereiro de 2026
Resposta da Hardware Decor
Thank you so much RJ! Glad you are happy with our services.
Great product
Great product, fast shipping and customer service was helpful with my questions.
15 de fevereiro de 2026
Resposta da Hardware Decor
It was our pleasure Amanda! Hope you love everything!
Your return policy sucks!
11 de fevereiro de 2026
Resposta da Hardware Decor
We have an industry standard return policy, even Amazon who has their own shipping company charges for return shipping at times even after you pay their yearly membership fee.
Easy to maneuver website
Easy to maneuver website, from start to check-out. Great pics of items.
17 de fevereiro de 2026
Resposta da Hardware Decor
Thanks Geraldo!
Great selection easy to order arrived…
Great selection easy to order arrived quickly
9 de fevereiro de 2026
Resposta da Hardware Decor
Thanks Traci!
Resposta da Hardware Decor
Thanks ME!
Saved me an embarrassing delay
Another Vendor dropped the ball. Hardware Decor took care of me quickly with what I needed.
12 de fevereiro de 2026
Resposta da Hardware Decor
Glad we could help you out Sherman!
Fast service with great communication
Fast service with great communication. One of the very best. Would definitely repeat.
3 de fevereiro de 2026
Resposta da Hardware Decor
Thank you John for your review! We try to do our best. Thank you for choosing us for your closet rod needs.
Found what i Needed easy on website
Found what i Needed easy on website , with Free shipping because items were less than 24 inches.
10 de fevereiro de 2026
Resposta da Hardware Decor
Thanks Alex! Your Polished Brass rods are shipping today.
So Easy!!!!
4 de fevereiro de 2026
Resposta da Hardware Decor
Thanks Rene! Those DP41s are on their way!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.