Harley Davidson Opiniões 326

I paid £81 for a mans shirt, for my Godsons Birthday. Got an email after some time waiting to say out for delivery, so waited in all day for it. I could see DHL were now at a street less than a 5 minute drive away. Then got a notification to say they dropped it off at a shop (down the street they were at) as I wasnt in. They didnt even come here!. Then I got a notification to go to the shop with ID and code sent to me on my phone. I go there and its all closed up. They were meant to be open for another 2 hours. I ring the number for them on their website, it said this number is no longer in use. Later on I get a text saying use this pin to get my parcel from a DHL locker. What locker?, where?. Im totally confused. I ring Harley Davidson and its not in English, then you have to wait and press the number for your language. I do that and no one ever picks up, so I go to their website customer service. Live chat is a robot that understands nothing. Only other choice was email and they get back to you with 24 to 48 hours. If I dont pick up my parcel within 7 days it gets returned. Its now the Easter break, and even if my parcel is at the shop, time they open its too late as they dont open weekend either. Terrible customer Service all round, and for the price I paid for one shirt I expect my parcel to be delivered and not now running around to no avail.
Also what was underhand is if you werent in you had an option with DHL to change the date for delivery to your address, or a pick up point of shop or locker near you. I wasnt given any option. Was told its at the shop, plus I was in so they lied. They never even came to my address, and I could not miss it as I live in a flat and you have to buzz up and the buzzer is very very loud. But the map showed where they were at and never came here.

Artikel im Online Shop (teuer) gekauft und völlig falsche Ware bekommen!! Keine Antworten auf E-Mails zwecks Retoure, schon über 2 Wochen warte ich auf eine Rückmeldung! Für mich hat sich Harley Davidson erledigt (bin nicht alleine mit dem Thema)!

It not not pkay.

i bought a 2003 100th anniversary Heritage new in 2003 today i have 3800 miles, its a shame that when i tried to sell it 07/2025 asked $10500. didnt even get an offer. dealers want you to give it to them $3500 Face Book market place selling $5500 with 15000 miles. guess most people look at that when a new heritage is $23000 why buy that when its not worth anything down the road, bad when a farm tractor keeps their value more than a Harley does.

You destroyed the most promising electric motorcycle company ever, that was so ahead of everyone else(Alta) for no reason..!!

My experience with L A Harley Davidson,
I recently purchased a RH975 Nightster S. In the 1st monthi had to have the starter switch replaced do to the bike cutting out while riding, not good while in traffic, the electrical seems a little inferior.
I had my 2500 mile service done which was a financial heart attack, needless to say they wont be doing the 5000 mile oil change and simple adjustments, just the oil change to go is 150 dollars.
The bike was just over 13000, but with all the fees tax and warranty plus life time battery replacement that was no only wanted or needed the total cost was almost 19000, and the paperwork should list the bikes options, which it doesn't, ive got switches that do nothing, and when I looked for a made in America tag I found a made in Thailand instead, just a bit underwhelmed with the experience and cost.
So, if your not filthy rich, you my want to purchase something else

Glücklicher Harley Fahrer.

J'ai acquis ma première Harley en 2016 via un petit revendeur bien plus professionnel que chez Harley Davidson Valenciennes maintenant fermer définitivement . A l'époque ils s'étaient à peine occupé de moi ce qui m'a poussé à aller ailleurs, pour faire court l'ambiance en concession Harley et malsaine surtout pour un nouveau client qui découvre la marque, l'acceuil est froid et donne l'impression de fonctionner au faciès se rajoute à ça des prix extrêmement déconnecté de la réalité et qui sont bien au dessus de la qualité proposé.
Je roule très peu, ayant eu ma moto avec 24000 kms au compteur elle en a que 29000 aujourd'hui, il s'avère que mon compteur à rendu l'âme sans raison et qu'aucun garage spécialisé ne veux s'embêter à résoudre mon souci car soit pas de matos pour Harley, où comportement désagréable faisant comprendre d'aller voir ailleurs, imaginer un peu la galère pour moi trouver un moyen de faire réparer ça, les sites de vente en lignes proposant des compteurs sont soit en rupture de stock où alors aucun compteur n'est réellement compatible sans parler des escrocs qui demande 600 a 700 balles pour un malheureux compteur sans être sûr qu'il fonctionne.
Celà fait pratiquement un an et demi que je ne peux pas rouler avec ma moto à cause de ce problème pourtant benin alors quelle roule très bien mais sans compteur je ne prend pas de risque !
Il est extrêmement compliqué de faire réparer ça moto surtout quand des concessions ferment et que vous vous retrouvez seul avec un engin bourré d'électronique mais sur lequel vous ne pouvez rien faire, ça reste des motos obsolètes très coûteuse et non fiable qui deviennent malheureusement jetable car la marque a abandonnée ça clientèles et sa propre vision de ce qu'est la marque.
Harley Davidson a les yeux plus gros que le ventre et n'a aucun respect pour ces clients tant par l'accueil mais aussi pour leurs vendre des motos de mauvaise qualité qui tombe en panne sans prévenir en laissant les gens trop éloigné des concessions dans la mer2.
Finalement étant très déçu de la marque je vais me séparer de ma moto à contre coeur en retournant vers un constructeur japonais bien plus fiable, moins coûteux et où je serais sûr de trouver des pièces sans soucis.
Harley cest terminé pour ma part .

I am 57 years old and have never in my life had such horrible and utterly ridiculous customer service by ANY company as I have with Harley Davidson. There is literally no way to speak to anyone at this company. I have called the custom service line 20 times and I get an individual most of the time and can not speak English and just gives a response like "just wait" or "this will be expedited" and after being told this 7 times and nothing happening I asked if the agent knew the definition and she did not. She literally stated that is what we tell customers that are waiting for an item. My order was a Christmas gift I ordered 12/1 and it never made it and ruined Christmas. I never made it out of the warehouse door according to tracking. I have emailed the company 6 times with no response at all! When I ask to speak to management/supervisor I am told they are not there today or they are in a meeting. I have called my local store hoping they could connect me with someone that could help and they say that they only have the customer service number that I have called 20 times. I finally had one agent send me an email stating that the item I ordered was lost in transit and I would be getting a refund in 10 days. That was on 1/16/26. I called back on 2/9 stating this didn't happen. Then I was told this will be" expedited" now and I would receive a refund in 1-5 days! It is now 2/19/26 and no refund. So I have been paying interest on my credit card since 12/1 when I ordered the $160 item. My husband owns a Harley. We buy harley items for the local dealer. But no more. Over my dead body will he buy another Harley Davidson product! We have a boat, four wheelers, side by side and one other motorcycle. There is something going terribly wrong in this country of ours. I am sure harley out sources their customer service and i hope they are getting off cheap doing that because I have literally told EVERY SINGLE MOTORCYCLE lover we know about what this company has become. I will never stop telling the story. I will write a letter to corporate trying to get them to know what exactly is going on in their rude incompetent fraudulent customer service company but wanted society to know this information to and I hope it hits them in their pocket book. Please I beg you to fire this customer service company they are scam artists and we can not let this go on in this country!!!!

I love the brand but the company has a lot to work on
I have bought four bikes from Harley never missed a payment always on time even during covid I didn't take their offer of the deferring payments
Today I called to see if I could defer a payment for one month due to weather conditions affecting work after a 15 minute hold I was told I cannot because I recently traded in and got a new one number four and I have to have nine consecutive payments But realize I have been making payments since 2012 even asked if we could go to hardship way she told me I qualify for everything except I need two more payments to qualify for putting off one month are you kidding me again this is my fourth bike been making payments since 2012 it's just Blows me away how this company will not work with you when you've been a loyal customer and a reliable customer
So just keep in mind when you go to the dealer and you hand you that paperwork this is the company you're going to have to deal with for the next few years they don't give two s**** you can also go to an off dealer get a new used bike probably a little cheaper and go through a different Finance Company just beware stay away from Harley-Davidson financial they don't care about their customers there's nothing biker about them

I purchased a speedometer sold as NEW from Peterson Harley-Davidson North (Miami), but received a USED unit.
The speedometer was already paired with another motorcycle, does not accept my VIN, displays “VIN ERR,” and shows about 3,900 miles of prior use. This made the product completely unusable.
A professional Harley-Davidson mechanic confirmed the issue is not installation-related — the unit had clearly been previously activated.
I paid full price for a new product and received a used one. The dealership’s attempted solution did not resolve the problem, and I am still without the product I paid for.
Very disappointing experience. I am now escalating this issue to Harley-Davidson corporate and consumer protection channels.
Selling used products as new is unacceptable and misleading.

I have bought my last Harley and will selling everything HD. I bought a 2025 Road glide CVO. In September road till the beginning of November and put into storage. Got it out of storage and took to a what thought to be a good dealer. To get a thousand mile service before I went to Bike Week in Daytona. When I got to the dealer the bike wouldn’t start, turns out they think it’s a bad BCM. And it’s not covered under warranty 750 miles and 6 months old. $50,000 bike and HD wants to ruin a relationship over $800. Bad management!!

Warning! This thing needs a no star button! I’m back with another review! Oh noooo! Do not buy from Harley Davidson! I have been a customer for years. Paid every penny on time accept for when I had surgery. I was late 3 times in 4 years. So I would never be late again I paid over 10,000.00 and paid it off in full. I called today and asked if they would remove the 3 late payments because my bike is paid in full and they said no. They don’t value me as a customer. I paid diligently but they don’t care about their customers who worked hard to make them who they are. How much would it have hurt them to remove 3 late payment inquiries from my credit? I wasn’t asking for anything they had to pay for. Go somewhere else, or big company will crush you too.

2 moto déposer très bon suivie de leur part 🤞

Sac à dos Harley Davidson léger, pratique, mais surtout de très bonne qualité. De plus, un très bon accueil en concession

Superbe concessions visité lors d’un voyage aimable et accueillant 👍✅

Au top je recommande

Achat de ma première Harley chez Harley Caen pour Noël 2024, 1200 forty eight , concession avec de bons conseils, très réactif concernant une panne avec prêt d'une autre moto, cette année petit bonus avec une moto à gagner.

Superbe équipe de crée de telles événements

La concession Harley Caean est au top ! La meilleure des équipes, dynamique et très agréable.
Je recommande ++