Harnce Heating & Plumbing Opiniões 165

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Communication with this company is really good. I had a number of queries which Isla responded to very quickly. A date for the work (tap replacement) was given a few days hence. Tim turned up exactly... Ver mais

Classificada 5 em 5 estrelas

We contacted this company for some urgent, unforeseen, work during building work on our house. What a delight they are to deal with! From first contact they were very positive and completed the work... Ver mais

Classificada 5 em 5 estrelas

We contacted Harnce after we had tried several other local plumbing and heating companies all of which told us parts were not available. Neil came for a site visit, provided written quote a day or so... Ver mais

Classificada 5 em 5 estrelas

Super helpful company; came out quickly to assess a leaking radiator pipe and came back a couple of days later to fix. Price ended up cheaper than quote as it didn't take engineer as long as t... Ver mais

Informações sobre a empresa

  1. Empresa de aquecedores
  2. Renovação de casas de banho
  3. Engenheiro de petróleo e gás
  4. Instalação de gás
  5. Prestador de serviços de climatização
  6. Canalizador

Escrito pela empresa

Our family have spent over 20 years working in the heating and plumbing industry so we wanted to bring our expertise to homeowners and businesses local to ourselves. Based in Lichfield, we service much of South Staffordshire, including Burntwood, Cannock, Lichfield, Tamworth, Sutton Coldfield, Burton and surrounding villages.​ We provide new boiler installations, heating upgrades, NEST Pro and HIVE smart thermostat installations, radiator repairs and replacements, annual servicing of gas, oil and LPG appliances, breakdowns, leaks, Landlords Gas Safety and all plumbing work. See our full range of services on our website. With our unique Membership scheme, our customers get all their heating & plumbing services on subscription, with free boiler servicing and discounted rates. We are trusted installers of WorcesterBosch, Ideal, Viessmann, Vailant, Navien and Baxi boilers and have many case studies and positive testimonials from our customers. We offer free home visits to assess all kinds of work and we endeavour to turn around a quote within 24 hours where possible. Our pricing is transparent and competitive and we always provide free estimates on request for all the work that we carry out. We are Gas Safe registered, trained to work on Oil, LPG and commercial heating systems up to 1MW.outh


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

165 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Wouldn't hesitate to recommend Harnce

I was recommended Mathew Harnce as being reliable and reasonably priced. I was delighted with the quick response to my call and a speedy job was completed by a very pleasant guy, Josh... who explained all he had done. Both toilets are working well now.

24 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Left us with no hot water and heating

Harnce Heating and Plumbing are an absolute disgrace. Following a recent boiler service, where they also fitted a service kit and another unspecified part, we have been left with **no hot water whatsoever**. Before their visit, we had hot water. Now, nothing. To add insult to injury, when we contacted Harnce to report this critical issue – directly following their service – they flat-out **refused to come back and investigate without charging us even more money**. Their callous disregard for our situation is appalling. We have two young children and two disabled individuals in our household, all of whom are now without hot water and heating thanks to their shoddy workmanship. Harnce clearly has zero concern for the well-being of their customers, leaving vulnerable people in a completely unacceptable situation. We have escalated this directly to our energy supplier, who organised this company in the first place, and we will be pursuing this matter further. Avoid Harnce Heating and Plumbing at all costs if you value having a functioning heating and hot water system and any semblance of customer care.

28 de abril de 2025
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

I have tried to call to try and help with a speedy solution for you, but I have been unable to get through.

We are very sorry to hear about your situation and fully appreciate how distressing it must be to be without hot water, especially in a household with young children and vulnerable individuals.

However, to clarify, HARNCE was contracted by your service provider and not directly by you. As such, we are not authorised to attend without instruction from them. We must follow the correct process and work within the terms of our agreement with your provider. We have not refused to assist you but simply advised that we require their authorisation before taking further action.

We understand your frustration and strongly encourage you to continue liaising with your service provider to ensure they raise a follow-up request with us. We are ready and willing to return once the proper authorisation is received.

Kind regards,
The HARNCE Team

Classificada 5 em 5 estrelas

A HIDDEN PROBLEM

On the discovery of what we have since learnt was a long-standing problem with a leak in our shower cubicle, several neighbours recommended Harnce. From the outset it was apparent that it is an efficiently managed organisation with a customer focus. In diagnosing and solving the problem, they have proved to be both efficient and effective in all respects. we are very happy with the result and would have no hesitation in recommending their services to anyone.

17 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Engineer arrives on time

Engineer arrives on time, does an excellent job, explains everything in detail.
Admin wise deserves 6 stars not 5

7 de janeiro de 2025
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Thank you so much for your review, we really appreciate your 6 stars!!

Classificada 5 em 5 estrelas

I would highly recommend Harnce for the…

I would highly recommend Harnce for the fitting of a new boiler

Excellent service - very reliable and professional work

21 de janeiro de 2025
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Hi Valerie

Thanks so much for your fantastic feedback, it really does mean alot to our family run business.

Harnce Heating and Plumbing

Classificada 5 em 5 estrelas

Highly recommended

I have absolutely no hesitation in recommending HARNCE Ltd they delivered a very professional service.
Appointment was honoured, I Received advanced notice of arrival time, didn’t need to be asked to remove shoes , kept me abreast at all times what the situation was and what needed to be done.
No waffle, they carried out three jobs for me all of which are first rate as well as being extremely clean and tidy. What else can I ask for. I shall certainly call upon them for any future requirements I have

29 de novembro de 2024
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

HI Phillip

Thanks so much for your fantastic feedback, we treat our customers homes as we would want our own to be treated and pride ourselves on our tidiness and efficiency. It means alot to hear such kind words thank you so much.

Harnce Heating and Plumbing

Classificada 5 em 5 estrelas

Sincere appreciation for Excellent support & services


I would like to express my sincere thanks to HARNCE for time and kind consideration over past couple of days from initial call to completion of the work!

Support and understanding was beyond words, I am so grateful for the immediate response with call out within hours from Neil and super job carried out next day by Josh! Both on time and totally professional in every way!

My appreciation for sourcing the critical parts with an achieved next day delivery from trusted supplier quite exemplary at this time of year!

Being kept up to speed with each visit and parts demand was reassuring and gave me confidence I was in good hands… I recommend & trust this company totally.

Yours Sincerely

Phil

10 de dezembro de 2024
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Hi Phillip

Thank you so much for this fantastic review, it encompasses what our family business is all about and so pleased we could deliver for you. It means alot to us thank you.

Harnce Heating and Plumbing

Classificada 5 em 5 estrelas

Very prompt and professional service

Very prompt service, and turned up as agreed. Skilled plumber who could diagnose the problem with the radiator quickly. Was happy to check the others within the call out charge, and found and resolved a second issue. Would use again.

11 de dezembro de 2024
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Hi Pete

Thanks so much for your feedback we really appreciate it and always happy to help with as much as we can.

Harnce Heating and Plumbing

Classificada 5 em 5 estrelas

Very professional

Very professional, and completed the work quickly and efficiently. Great communication too.

29 de novembro de 2024
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Hi Hannah

We do like to provide the best communication possible so we really appreciate your feedback.

Thanks

Harnce Heating and Plumbing

Classificada 4 em 5 estrelas

I’ve called them a few times now


I’ve called them a few times now, and they’ve consistently delivered outstanding service. The last time I called was for a major issue with my water main. I had noticed a drop in water pressure for several days, and I was concerned there might be a leak somewhere.

David was fantastic. He took the time to assess the problem, and after some careful inspection, he determined the water main needed some repairs. He explained everything in layman's terms and gave me a detailed estimate. What really impressed me was how transparent he was about the costs, and he even gave me options for how I could proceed.

The repair was done quickly, and David made sure everything

28 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

OVER AND ABOVE

When wrong part was supplied Josh spent extra time ensuring we were left in as good state as possible. Work was completed and we now have better hot water flow than ever before.

20 de novembro de 2024
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Hi Ras

So glad we can be of service, sometimes these happen but we do our best and we are so pleased that your hot water flow is better than ever.

Regards

Harnce Heating and Plumbing

Classificada 5 em 5 estrelas

Excellent service

I have used Harnce several times now for a range of jobs from bathroom plumbing to boiler servicing and maintenance. They have been consistently easy to deal with, prompt, reliable and responsive.

18 de novembro de 2024
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Hi Lynn

Thanks so much for this fantastic review it really means alot to our family run business.

Regards

Harnce Heating and Plumbing

Classificada 5 em 5 estrelas

Friendly reliable plumbing firm, 10 out of 10

I have used this company many times to service my boiler, replace 3 radiators and to do a complete refurb of our master bathroom.
They are a friendly, professional, reasonably priced, very efficient firm.
I'm so happy to have found a plumbing firm I can trust. So much so that we entrusted them with our house key to do work while we were on holiday.
I wouldn't go elsewhere 😊

14 de novembro de 2024
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Thank you so much for your review we really do appreciate it, as a family run business we pride ourselves on treating our customers like family and are thrilled you felt you could trust us with your keys.

Thank you so much.

Harnce Heating and Plumbing

Classificada 5 em 5 estrelas

Boiler replacement

Boiler replaced and attention to detail with pipe work has been second to none. Neil is meticulous and workmanship is commendable. Would recommend his services to anyone as he cares and this is reflected in the work he does

11 de novembro de 2024
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Hi Lisa

Thank you so much for this fantastic review, Neil really appreciates this, it means alot.

Thank you.

Harnce Heating and Plumbing

Classificada 5 em 5 estrelas

Harnce Heating & Plumbing - Excellent Service

Harnce Heating & Plumbing - Excellent Service
I had a great experience with Harnce Heating & Plumbing. My boiler was in a very difficult-to-access spot, but the work was completed efficiently and to a high standard. I was impressed by the excellent communication throughout — I was kept informed about my booking and the technician’s arrival time every step of the way. What stood out most was the commitment to quality; he didn’t leave until he was completely satisfied with the work. Highly recommend their services!

13 de novembro de 2024
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Hi Frank

This is a fantastic review thank you so much we really appreciate it. We work to serve our community how we would with our own family so we are thrilled to hear this. Thank you so much it really does mean alot.

Harnce Heating and Plumbing

Classificada 5 em 5 estrelas

5 star

Lovely guys, reliable and great quality work. I will use for all my plumbing needs. I wouldn’t hesitate to recommend them.

30 de outubro de 2024
Opinião espontânea
logótipo da Harnce Heating & Plumbing

Resposta da Harnce Heating & Plumbing

Hi Jason

Thanks for such a great review, we really do appreciate it.

Harnce Heating and Plumbing

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais