Harper Logan Opiniões 

25
TrustScore: 2.5 em 5

2,7

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Classificada 1 em 5 estrelas

I have not received my tanks and did not get a confirmation e mail. I have sent an e mail asking where it went as my visa statement says its gone through. Its been over 3 weeks now and no informatio... Ver mais

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Classificada 5 em 5 estrelas

Definitely! There was a minor issue with my bracelet order and they went completely out of their way to make it better by providing excellent customer service and ensuring I was completely pleased... Ver mais

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Classificada 5 em 5 estrelas

I really like the product but I thought that the padding was supposed to be sewn inside but it isn't. So that's my only disappointment. Otherwise, I enjoy wearing it.

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Classificada 1 em 5 estrelas

If there was a 0 I would’ve given them that!!! NEVER EVER buy anything from them…a SCAM!!! Wrong sizes (I ordered XL and it barely fit my xsm granddaughters. The quality was soooo cheap, probably c... Ver mais

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2,7

Mau

TrustScore: 2.5 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,7

Todas as opiniões

(25)

25 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I really like the product but I thought…

I really like the product but I thought that the padding was supposed to be sewn inside but it isn't. So that's my only disappointment. Otherwise, I enjoy wearing it.

21 de julho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Helene, thank you so much! We're glad you're enjoying wearing it!

Classificada 5 em 5 estrelas

So pleased!!

Definitely! There was a minor issue with my bracelet order and they went completely out of their way to make it better by providing excellent customer service and ensuring I was completely pleased with my issue and order!
I do plan on ordering another bracelet shortly as I do feel a nice difference while wearing it daily and not removing it!
Pleased as promised!
Thanks so much for being so understanding and going out of your way to ensure my issue was resolved!! 💗

27 de julho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Mariette, thank you so much for this wonderful review! We're so glad the bracelet issue was resolved to your satisfaction, and even happier to hear you're feeling the difference wearing it daily. Looking forward to your next order!

Classificada 1 em 5 estrelas

I have not received my tanks and did…

I have not received my tanks and did not get a confirmation e mail. I have sent an e mail asking where it went as my visa statement says its gone through. Its been over 3 weeks now and no information at all. I'm very disappointed and if I don't hear anything soon. The reviews will get worse. Dawn Matthews-Nichols. Calgary Alberta

25 de julho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Dawn, we're sorry to hear you haven't received your order or a response to your email yet, three weeks with no update isn't the experience we want. Please email us again at info@harper-logan.com with your order number so we can track this down and get you an answer right away.

Warm regards, Harper & Logan

Classificada 3 em 5 estrelas

The order was a long time coming

The order was a long time coming. I ordered the size I usually wear and they do not it. They are to small. I am trying to return them but it will cost me more money. The product itself is awesome. I want to return solely because of sizing. So far no luck in geting a full refund. Can you help please.

3 de julho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Mary, thank you for the kind words about the product itself, and we're sorry the sizing didn't work out and that the wait for a response has been frustrating. Please email us at info@harper-logan.com with your order number and we'll help sort out a solution for the sizing issue.

Warm regards, Harper & Logan

Classificada 1 em 5 estrelas

If there was a 0 I would’ve given them…

If there was a 0 I would’ve given them that!!! NEVER EVER buy anything from them…a SCAM!!! Wrong sizes (I ordered XL and it barely fit my xsm granddaughters. The quality was soooo cheap, probably cost them .50 cents to make and it was definitely not from Vancouver Canada…I got notice that it had to pass through customs, and the address on the pkg came from an address in MIssisauga, Ontario. When I asked for my $$ back they said I could order a new size but I had to pay the $44.95 shipping fee…or I could return it but had to pay the international shipping costs…Lesson learned!!! NEVER, AGAIN!!! BEWARE!!!

17 de julho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi, thank you for sharing your experience. We're sorry to hear the sizing and shipping process didn't go smoothly for you. We'd like to take a closer look at what happened with your order. Please send us a message with your order number so we can review it and see what we can do.

Warm regards, Harper & Logan

Classificada 1 em 5 estrelas

The items were junk

The items were junk. Ordered the tops with built in bras. What a joke. Don’t waste your money, which I have done. Thought it was a local Canadian company. Stupid me. (Obviously written on my husband’s account, I , his wife, bought the tops.)

17 de julho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Andrew, we're sorry to hear the tops didn't meet expectations, especially with the built-in bra feature not working out. That's disappointing and we'd like to help to make this right.

Classificada 4 em 5 estrelas

5 XLG tank tops

I received my shipment of 5 XLG tank top today. I find them to still be a little too tight, they push on the breast tissue a lot, and the excess out by my arm pits. I refuse to go to 2XL when I wear Medium in everything else.

16 de julho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Marlene, thank you for the honest feedback, and we're sorry the fit didn't work out despite sizing up. That kind of detail is genuinely useful to us, especially since going up two full sizes from your usual Medium and still finding it tight points to a sizing chart issue on our end, not yours. Please email us at info@harper-logan.com with your order number so we can sort out a refund or exchange for you.
Warm regards, Harper & Logan

Classificada 5 em 5 estrelas

Personalized Service I ordered the wrong size and after a…

I ordered the wrong size and after a few emails, we settled on a better size and I paid postal only to get the second option. I'm very pleased with it, the service felt like dealing with a friend. Thank you.

26 de junho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Lorna, thank you so much for this lovely review! We're so glad we could sort out the sizing for you and that it felt good, that's exactly the kind of service we aim for. Enjoy your new pair!

Classificada 1 em 5 estrelas

My sandals were never delivered!

I still did not receive my sandals. I ordered them 6 weeks ago. I was ghosted after making many inquiries. The tracking email now says that the order doesn't exist! SCAM! Do not order from this place! AND IT IS NOT CANADIAN!

Update! I received my order on July 13th. The quality was not as described and they were not the right size! Returning them would have been a hassle and I would have had to pay more again for that! I gave them away- such a waste of money!

6 de julho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Roseanne, we're really sorry to hear this, six weeks with no delivery and no clear answers is not the experience we want anyone to have. We'd like to look into this properly and make it right. Could you email us at info@harper-logan.com with your order number so we can locate it and sort this out for you directly?

Classificada 1 em 5 estrelas

Beware

Beware! This company ships from China. Poor sizing and quality. To return you need to pay international postage fees and duties. Cost to return more than purchase. Lots of back and forth. Will not refund 100%

19 de junho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Bonnie, we're sorry to hear this experience left you frustrated. Return shipping costs and sizing issues are valid concerns and we want to understand what happened with your order specifically. Please email us at info@harper-logan.com with your order number so we can look into a fair resolution.

Classificada 1 em 5 estrelas

I must say I am extremely disappointed…



I must say I am extremely disappointed with the resolution being offered.

The items I received were not the correct size as ordered. As the error was not mine, I do not believe it is reasonable to expect me to pay an additional $44.99 CAD to receive the products that should have been supplied correctly in the first place. Referring to this charge as a shipping fee does not change the fact that I am being asked to spend more money to correct an error made by your company.

The alternative options are equally disappointing. A 35% store credit does not adequately resolve the issue, and returning the items internationally at my own expense is not a practical solution.

As a customer, I expected the company to stand behind its products and correct order fulfillment mistakes without additional cost to the customer. Unfortunately, your proposed resolutions fall well short of that expectation.

At this point, I have lost confidence in your company and will not be making any future purchases.

16 de junho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Sandy, we're sorry the resolution we offered didn't meet your expectations, and we hear you on the frustration of a sizing error not being fully made right. We'd like to revisit this. Please email us at info@harper-logan.com with your order number so we can look at a better solution.

Classificada 1 em 5 estrelas

I ordered sandals from this company

I ordered sandals from this company, they sent the wrong size, then wanted to charge me $25 for them to send me the correct size. I told them i would not pay that amount, not my mistake, so either send the right size or I wanted a full refund. They did agree to send me the correct size , no charge, This has been ongoing since May 2026, today we are June 23rd, absolutely no word form Haper and Logan Vancouver. They seem to have ghosted me. I am very displeased with this company! They should be ashamed of how they deal with their customers. My advice DO NOT BUY FROM THIS COMPANY!

11 de maio de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Marie, this isn't the experience we want anyone to have, especially being asked to pay for our mistake and then not hearing back. We're sorry. Please email us directly at info@harper-logan.com with your order number and we'll get this resolved properly.

Classificada 4 em 5 estrelas

Would like bigger bust size but not from the bust down

I really like the two i got I ordered the second one bigger that the first one I can wear wear them both but wish the bust was bigger , I have to squeeze myself in as a matter of fact I put bigger inserts in the first one . They are so great everywhere but the bust. Keep us big busted women in mind . I could live in them if (bust size ) was bigger .

8 de junho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Jennifer, thank you for the honest feedback, that's really helpful for us to know. Glad you're able to make both pairs work, and we'll take the bust sizing note on board for future improvements.

Classificada 4 em 5 estrelas

I ordered the same item in 3 different…

I ordered the same item in 3 different colours. Two of them fit great and one was like 2 sizes too small. It was disappointing. However I do love the 2 that fit me. Very soft and comfortable.

17 de junho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Coco, thanks for sharing this, sizing consistency across colorways is something we want to get right and this feedback helps. Glad the pair that fit is a favorite!

Classificada 5 em 5 estrelas

I was kept informed of where my item…

I was kept informed of where my item was every step of the way. It arrived within the time frame I was told it was going to. It fits and looks great!

30 de maio de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Kim, thank you! We're so glad you were kept in the loop and that your order arrived right on time.

Classificada 1 em 5 estrelas

False advertising, deceitful, garbage merchandise

False advertising. PLEASE DONT ORDER FROM THIS PHONY COMPANY!
Item was from China temu sells ir for a quarter of price. It is not as described at all. When I emailed them my concerns there was no reply like they ignored my concerns. Stating it is a canadian company selling their stuff.
They should be black listed. I don't believe I will get any of my money back. So sad that others claim Canadians, a real Canadian wouldn't be scamming others like this. Poor poor quality crappy responses.

12 de junho de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Barbara, we're sorry to hear your concerns weren't addressed when you raised them, that shouldn't have happened. Please email us at info@harper-logan.com with your order number so we can properly look into what went wrong and make it right.

Classificada 1 em 5 estrelas

This company is a out of China scam…

This company is a out of China scam they said they were from Vancouver but I waited over 6 weeks for this horrible dress that was so misleading on their advertising it showed the flowers raised they are not they are printed they show the dress cotton it is not. I would wear this dress to a dog fight.in fact I feel I will it will be a fight to get my money back 69.95

27 de maio de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Jayme, we're sorry for the wait and for the mismatch between what you ordered and what arrived, that's a fair thing to be upset about. Please email us at info@harper-logan.com with your order number so we can sort out a refund or resolution.

Classificada 1 em 5 estrelas

Harper Logan is misleading . This company Harper Logan is very…

This company Harper Logan is very misleading. They state to be out of Vancouver but they are actually out of China I waited 3 weeks to receive my order. Once I got it it was two sizes smaller than what it stated, the gene material was cheap the buckles were cheap. They have a terrible return policy because if you wish to return it you will have to send it back to China and incur the shipping costs as well as the duties. Don't waste your money.

25 de maio de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Sharla, we're sorry for the confusion around returns and the extra cost this caused you, that's a valid frustration. Please email us at info@harper-logan.com with your order number so we can look at what we can do to make this right.

Classificada 1 em 5 estrelas

Inconsistent size, not able to return

The 5 outfits I ordered were inconsistent in size. Some of them were see-through, one where the pants were XS and the jacket a L, and they are not the pretty pink color as advertised on the website. If you wish to return items, you must send them to China at your own cost, which for me would have been double the amount I paid for the items I purchased. Thus there really is no ability to return items.

11 de maio de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi, we're sorry to hear the sizing was inconsistent across your order and that returning felt impractical. Please email us at info@harper-logan.com with your order number so we can find a workable solution for you.

Classificada 1 em 5 estrelas

Don’t Waste Your Money — Identical to a Temu Tank

To say that I am disappointed in the received product (Roxanne Comfort Tank) would be a gross understatement.

Had I known it would be shipped directly from China I wouldn’t have bothered ordering it in the first place. After waiting three weeks to receive my order I find that this is nearly identical to that tank that I received from Temu for less than 1/3 of the price and that shipped the next day.

The website portrays this tank as having reinforced straps and finished edges, which is not what was received.

After being disappointed with what I had ordered from Temu, I had thought that paying the extra cost and ordering from a (seemingly) local Vancouver based company would result in a superior product; unfortunately, this is not the case.

20 de maio de 2026
Opinião espontânea
logótipo da Harper Logan

Resposta da Harper Logan

Hi Vanessa, we're sorry the product didn't meet what you expected based on the listing. Please email us at info@harper-logan.com with your order number so we can look into a refund or resolution.

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