harttools.com Opiniões 163

TrustScore: 3 em 5

3,1

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I recently bought 20V Multi-tool. Upon testing battery, I noticed the speed/power selector was set to zero. Hence the motor was not engaging. At speed selected 1, it produced a pitch of "B natural". I... Ver mais

Classificada 2 em 5 estrelas

Customer service is horrible... Been trying to get a battery replaced on my 3k+ riding lawnmower for about 4 months now... The website doesn't work to leave messages, the call center never answers... Ver mais

Classificada 3 em 5 estrelas

Bought a HART upright vacuum cleaner for my daughter, a year and a half later the vacuum smelled like burning and I found the bearing on the brush roller frozen and melted into the brush, no problem,... Ver mais

Classificada 5 em 5 estrelas

Full-time RV life can have its challenges but finding the right tool isnt one of them. Hart tools have been a life saver. They are budget friendly and they hold up better than any of the other brands.... Ver mais

3,1

Aceitável

TrustScore: 3 em 5

163 opiniões

5 estrelas
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1 estrela

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Classificada 2 em 5 estrelas

I am now on my 2nd Hart lawn tool…

I am now on my 2nd Hart lawn tool issue! I ran into a Hart rep at a Walmart one day. He convinced me to try their products and given I was in market for lawn tools, I decided to try them out. Not long ago, after 3 uses, the hedge trimmer I bought just flat died. After taking videos to prove it wasnt running, Hart sent me a new one. Great.
Now this week, my Hart string trimmer has met the same fate. It just died for no apparent reason. After 2 days of trying to call to no avail, someone finally called me back. Even though its still well within warranty, the lady at Hart said the only option was to take it to a repair shop. Theres not one anywhere near me. She said I could ship it to them for repair...at my expense! I asked her why they cant just replace it like my last dead Hart tool, and she said thats not an option. You dont tell customers that convenience isnt an option first of all! Since this is the second tool in a year to just die, its cheaper to just trash all Hart products I have and buy different brands. I should have know being a Walmart endorced product. Hart better figure something out or they will lose all of their customers.

1 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Warranty repair is a complete joke

Warranty repair is a complete joke. Customer service never answers phone after 45 minutes. They did call back but never solve the problem. When transferred your call goes back to original que. Appears to be intentional so they can kick the problem down the road in the hope that you'll give up. Service center not equipped to deal with repairs. Never will I buy another Hart tool.

2 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased the Hart power stick to replace the old gas motor.

I purchased the Hart power stick to replace the gas motor stick I had for all of my yard tools. I have had it for two days and it does a great job. Plenty of power to run the edger, blower, string trimmer etc. Only takes one hour for the 40 volt battery to fully recharge. In the meantime I cut the grass and finish up after the mowing. Quiet running but I still wore the ear protection since i was "use to it". Make sure to wear the eye protection as well for the other tools.

2 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased the weed whacker

I purchased the weed whacker. The battery powered .. it is the best tool.
It is lightweight and easy for me to use. Made.me want to go buy the battery powered lawn mower this summer

23 de setembro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Bought new Hart batteries

Bought new Hart batteries for replacements and charger would not charge them.
Had to jump start them for a few seconds with a power supply, then charger would work. Was told they were too low for the regular charger to even start charging.

19 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I purchased a 20v 1/2" impact wrench…

I purchased a 20v 1/2" impact wrench and used it 5 times. Only works for 30 seconds now and no power. I have taken battery off and put on other hart power tools and they work fine, so the battery is not the problem. Wouldn't recommend👎🏻

9 de fevereiro de 2024
Opinião espontânea

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