I had to return a table (manufacturer issue) and I was very impressed with the manager Dan and staff in Fonthill and their handling of the issue. I will definitely shop there again. It's rare to exp... Ver mais
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Localização
Alterar localizaçãoUnit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE
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Purchased an induction hob today. Was given very helpful and knowledgeable advice by Abbie D. Later when registering the item I encountered issues trying to access the manufacturers extended warranty.... Ver mais
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The delivery guys John and Brendan rang to give notice of their arrival and were quick and efficient and put the items in place . They removed all packaging and were nice lads to deal with.
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Ordered a pizza accessories kit online, after 2 or 3 weeks with no delivery i followed up with store. After speaking with someone i received the order with 2 days. However, the kit was missin... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Fonthill
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Irlanda
- 01 5729800
4,4
Excelente
642 opiniões
Pede aos clientes que escrevam opiniões
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I got a great deal on my earphones!
I was able to find the exact earphones I was looking for on the Harvey Norman website. I also got a great deal because the item was on sale. I ordered via click and collect. The earphones were available the next day and I was able to let the shop know if my arrival via the link on their email. It was super simple and the lady at the desk was very friendly.
28 de junho de 2026
Resposta da Harvey Norman Ireland - Fonthill
Hi Nicole,
We're so pleased to hear you found the exact earphones you were looking for and that you were able to take advantage of a great deal! It's wonderful to know our click and collect service was so simple and efficient for you. We appreciate you sharing your positive experience.
Kind Regards,
Kevin
Friendly and efficient
30 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi Gerard,
Thank you for taking the time to leave this review. We are happy to hear about your experience with our store teams.
Kind Regards,
Kevin
The delivery itself was excellent but…
The delivery itself was excellent and delivery guys were very helpful in lifting the items upstairs. The 5 drawer unit on opening however looked like it had suffered a drop or impact prior to delivery as drawers were on wrong side of rollers with one roller with the rail cutting right through it.
28 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi Michael,
Thank you so much for taking the time to leave this review. Sincere apologies for the inconvenience caused. If you can e-mail the details of this to customer@support.harveynorman.ie, we can have this looked into for you.
Many thanks,
Katie.
The service when I got to Harvey Norman…
The service when I got to Harvey Norman in fonthill was horrible. The team member I spoke to was arrogant and rude towards me but was very friendly to the person before which one would say he was racist towards me because I am black which isn’t someone they should have dealing with customers and I know that when you do read this you are going to ignore it because you all do
25 de junho de 2026
Resposta da Harvey Norman Ireland - Fonthill
Hi Adanna,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, if you can e-mail the details of this customer@support.harveynorman.ie we can have this looked into for you.
Many thanks,
Katie.
I want to send an appreciation note for Jeswin
I want to send an appreciation note for Jeswin - sales executive in Fonthill branch. He help me promptly with the new Samsung washing machine which I bought recently.
He was very helpful, quickly understood the issue and logged a fault immediately for me.
I had an awesome customer support experience.
28 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi Sameer,
We are delighted to hear about your positive experience with our team member. It's wonderful that they were so helpful and promptly addressed your washing machine issue. We appreciate your kind words.
Many thanks,
Katie.
Ordered an item online for click and…
Ordered an item online for click and collect. Low stock advised. Note not order only.
4 days later still waiting for advice to collect.
Will cancel Monday and go elsewhere.
24 de junho de 2026
Resposta da Harvey Norman Ireland - Fonthill
Hi there,
We appreciate you sharing your experience. We are concerned to hear about the delay with your click and collect order and are looking into this.
Kind Regards,
Victoria
Aleksandra was fantastic
Aleksandra was fantastic
He knowledge on the products
Was exceptional and of course we ended
Up buying top of the Dyson range
Marie
27 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi Marie,
We're so glad to hear our team provided exceptional product knowledge. We appreciate your positive feedback!
Kind Regards,
Victoria
Fantastic Fernando!
I went to buy a sofa not knowing what I really wanted but knowing I needed a quick delivery. Thankfully I was helped by the most friendly, knowledgeable, patient and helpful man, named Fernando. Spent quite a bit of time with me and he narrowed down my choices. I couldn't decide so I went away, fairly sure I was going to be back to buy from Fernando, but went looking in other places. None of the staff in any other shop had a patch on Fernando's manner and knowledge. I went back today and bought one of the shortlisted sofa's that Fernando had shown me. I received excellent service from Dan the Manager, who also praised Fernando in the workplace.
I keep coming back to this store because of the service received.
22 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi there,
We are so pleased to hear about your positive experience with us, especially the exceptional service you received from our team. It is wonderful to know that our colleagues provided such helpful and knowledgeable assistance, making your sofa selection enjoyable. We truly appreciate your continued loyalty.
Kind Regards,
Victoria
Bruno was exceptional patient and went…
Bruno was exceptional patient and went above and beyond to get our TCL TV, also best buy
THANK YOU BRUNO!
10 de maio de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi Corina Dianu,
We are so happy to hear about your exceptional experience! We truly appreciate you sharing your positive feedback with us. Thank you!
Kind Regards,
Victoria
Quality service !
18 de junho de 2026
Resposta da Harvey Norman Ireland - Fonthill
Hi Cristian,
Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.
Kind Regards,
Kevin
I placed my order and it was delivered…
I placed my order and it was delivered without any hassle.
13 de junho de 2026
Resposta da Harvey Norman Ireland - Fonthill
Hi Evelyn,,
We're so glad your order was delivered without any hassle! Thank you for your feedback.
Kind Regards,
Kevin
The product online does not match the…
The product online does not match the actual product. The website said you had it in stock and when I called to the shop the excellent assistant had to tell me the website was completely wrong. The price flashed on the site was not the final price I had to pay.
17 de junho de 2026
Resposta da Harvey Norman Ireland - Fonthill
Hi James,
We appreciate you sharing your experience. We are concerned about the discrepancies you encountered with our website's product information and pricing. Please email the details to our customer support team, as they will be able to look into this further. customer@support.harveynorman.ie
Kind Regards,
Kevin
Resposta da Harvey Norman Ireland - Fonthill
Hi Jamila,
We are very happy to hear you enjoyed our service. Thank you for your feedback!
Kind Regards,
Kevin
James or jam sambo was a great help to…
James or jam sambo was a great help to us today on buyong our fridge. Great guy
17 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi Audreyjoy,
We're so glad to hear our team provided such excellent assistance with your fridge purchase today. Thank you for sharing!
Kind Regards,
Victoria
Outstanding customer service from…
Outstanding customer service from Harvey Norman - Abbie and Jake in Fonthill were fantastic to deal with. The fridge I ordered wasn’t in stock and they were so helpful and pleasant anytime I called for an update.
2 de maio de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi Anne,
We appreciate you sharing your positive experience. We're happy to hear our team was fantastic to deal with and provided helpful, pleasant service regarding your fridge order. Thank you for acknowledging our efforts!
Kind Regards,
Victoria
Buying online made easy with Harvey Norman
Buying a product for delivery from Harvey Norman was a seamless process from start to finish. User- friendly website which made choosing the product and paying for it easy. They informed me of the delivery date and kept in contact with me throughout the process. I feel I was dealing with a very professional company who I trust to order from going forward.
13 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi Noeleen,
We appreciate you sharing your positive experience. We are happy to hear that the buying and delivery process was seamless and that you found our website user-friendly. We value your trust in us.
Kind Regards,
Victoria
Resposta da Harvey Norman Ireland - Fonthill
Hi Joe,
We appreciate your kind words. We are glad our team was helpful and professional.
Kind Regards,
Kevin
Above and Beyond
Good communication. Showed up when they said they would. Went above and beyond to get mattress into room when it would’ve been easy to say they tried but couldn’t.
10 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi Rob,
We are so happy to hear about your positive experience with our team. We truly appreciate you acknowledging our efforts to go above and beyond!
Many thanks,
Katie.
I went in to Liffey valley store but…
I went in to Liffey valley store but music was so loud I had to leave. I wanted to purchase a fit bit and a dryer. Very disappointed.
7 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
HI Helen,
We are truly sorry that the music volume impacted your shopping. We're addressing this to ensure a better experience for all our valued customers. Please email the details to our customer support team.
Kind Regards,
Kevin
A refurbished item was delivered…
I paid for a brand-new item and received a faulty unit. After returning it, I expected a genuine replacement. Instead, HN delivered the same item to me, after it had been repaired/reconditioned.
It was clearly the unit I had returned, and evidence of the repair work was visible. I purchased a new product, not a repaired one.
This is completely unacceptable and extremely disappointing. I would not recommend Harvey Norman.
5 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Fonthill
Hi Joao,
We truly regret to hear about your experience with the item you received. We understand your frustration at receiving a repaired unit when you expected a new one. If you could please email customer@support.harveynorman.ie with further information and will pass it along to the relevant team to help improve our service.
Kind Regards,
Conor
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