Eva was so knowledgeable and helpful in helping us choose our Oven and Microwave combination. She was able to answer all of our questions answer helped us choose the perfect oven to fit our needs.
A empresa respondeu
Localização
Alterar localizaçãoUnit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE
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Leia as opiniões dos outros
Outstanding customer service by Kyle Sonny at Harvey Norman Knocknacarra today. He went above and beyond to get us what we were looking for.
A empresa respondeu
Incompetent service as usual. Ordered six smart bulbs online for store collection next day. Items showing as in stock and confirmation email received. Call from the store later next day to say they... Ver mais
A empresa respondeu
I recently purchased a "Ortho cool king mattress" from Harvey Norman galway and was assisted by Maria. Despite my challenging needs—I have a broken coccyx and required a mattress with low motion trans... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Galway
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, Irlanda
- 091 332000
4,3
Excelente
753 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service no issues when the…
Good service no issues when the product want up to scratch they changed it instantly
20 de abril de 2026
Resposta da Harvey Norman Ireland - Galway
Hi Stephen,
We appreciate you sharing your feedback. We're so happy to hear about the good service and the quick resolution when the product wasn't quite right!
Many thanks,
Kevin
Great service
Great service and delivered when the man said it would be delivered fair play
22 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Mary,
We're happy to hear that you received great service and a timely delivery. Thank you for sharing your positive experience with us!
Kind Regards,
James
Damaged Utility Room
Ordered a washing machine and the initial delivery date needed to be changed (which wasn’t an issue) but the lads who delivered the washing machine damaged our new utility, I didn’t notice until after they left but there is a chunk taken out of our presses. On top of this the washing machine doesn’t seem to be working properly the water is freezing cold. I would not purchase from Harvey Norman again for this reason. Disappointed.
17 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Aisling,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
The experience I had was very good
The experience I had was very good. The delivery men were really very helpful and put the item of furniture where I wanted it. They took off all the packaging for me. I highly recommend them, they were the best.
18 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Helen,
We appreciate you sharing your positive experience. We're happy to hear that the delivery team was helpful and accommodating in placing the furniture and removing the packaging. Thank you for your recommendation!
Many thanks,
Katie.
Great Work by Ryan
Ryan is always a great help as he was with this sale. He is knowledgeable and takes the time to share his expertise and answer any questions.
Fine store for tech products and help.
Keep up the good work!
10 de março de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Brian,
We appreciate you sharing your positive experience. We're happy to hear that one of our team members was a great help, sharing expertise and answering your questions. Thank you for your feedback!
Many thanks,
Katie.
Recently visited Harvey Norman in…Galway
Recently visited Harvey Norman in knocknacarra, Galway. Feeling very overwhelmed whilst browsing for furniture for a new home. I had visited many other stores for beds and kitchen furniture. Noelle in furniture and miriam in beds made my shopping experience simple and efficient. 2 wonderful, down to earth ladies. Understood my needs aswell as my budget. Very friendly and patient. Highly recommend noelle and miriam to anyone struggling to find good products in their price range. I'm really looking forward to receiving my products and to sleep in my new bed 😊
16 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Donna,
We're glad your furniture shopping experience was simple and efficient. It's great to hear that our team members understood your needs and budget. Thank you for recommending us; we appreciate your positive feedback and hope you enjoy your new bed!
Many thanks,
Katie.
Resposta da Harvey Norman Ireland - Galway
Hi Brigitte,
We appreciate you sharing your experience. We are so happy to hear that you found our team friendly and efficient!
Kind Regards,
James
Delivery and Removal excellence
They removed my heavy old TV and placed my 65 ins OLED safely and exactly where I wanted. Then removed all the packing. Very professional and on time.
11 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Pat,
We're happy to hear that the service was professional, punctual, and met your needs by removing your old TV and installing the new one perfectly. Thank you for your positive feedback!
Many thanks,
Katie.
Great service
Delivery guys were great, staff in shop were great. Only down side, one of the couches is a slightly different colour to the other, despite both being the same material.... It's like one was left in sunlight. Happy with everything else though to be fair.
10 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi TJ,
We appreciate your feedback and are glad the delivery and in-store experience were positive. We're sorry to hear about the slight color difference in your couches. We'll look into this to ensure better consistency in the future. Thanks again!
Kind Regards,
Kevin
Good price, good service
I got the product at the right price online. Was informed promptly when product was available for collection. Helpful shop assistant carried it to car.
4 de abril de 2026
Resposta da Harvey Norman Ireland - Galway
Hi Liam,
We're happy to hear that you got the product at the right price and were informed promptly about the collection. We appreciate your feedback regarding the helpful shop assistant.
Kind Regards,
Kevin
Stay away
Stay away. I'm an old age pensioner and have been treated so badly after paying a fortune for furniture. Staff were of no help.
7 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi John,
We regret that your experience was unsatisfactory in-store. If you can contact our customer service team at "customer@support.harveynorman.ie" and provide the details of your experience, this can be passed on to the relevant teams for review. Thank you for bringing this to our attention.
Kind Regards,
James
Had the worst experience with this…
Had the worst experience with this galway store and the I'm not quite sure why they have a manager over the store, I'm emotionally drained dealing with this store over furniture that should have been delivered and not getting any help from anyone in store. Please I advise second thinking when shopping here. I've never experienced anything so upsetting.
8 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Vicky,
We are very sorry to hear about the experience you had in the Galway store. If you can contact our customer service team at "customer@support.harveynorman.ie" and provide the details of your experience, this can be passed on to the relevant teams for review. We appreciate you bringing this to our attention.
Kind Regards,
James
I ordered with Kevin in the Galway…
I ordered with Kevin in the Galway branch and my goods were delivered by Mike and his colleague. Extremely efficient service.
30 de março de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Marue,
We're happy to hear that you received efficient service from our Galway branch. Thank you for acknowledging our team's efforts and for your positive feedback!
Kind Regards,
James
Excellent service from Charles and John.
Excellent service from Charles and John.
7 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Mat,
We appreciate your positive feedback. We're glad you received excellent service from our team members.
Kind Regards,
James
Easy peasy
Ordered a washing machine on a Thursday and it was delivered on the following Tuesday.
Delivery crew were on time and fitted the washing machine without issue.
From start to finish it was the perfect order and it's why we've shopping with Harvey Norman for the last 6 years.
7 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Ross,
We appreciate you taking the time to share your positive experience. We're happy the washing machine delivery and installation went smoothly. Thank you for your continued loyalty!
Kind Regards,
James
Delivery service horrible.
I’m extremely disappointed with the delivery service from this company. My mum’s sofa was scheduled to be delivered on two separate occasions, and both times the delivery failed to happen. We rearranged our schedules and waited at home as instructed, but the sofa never arrived.
Now we are on the third scheduled delivery day, and the sofa still hasn’t been delivered. This has been incredibly frustrating and inconvenient, especially after making time to be available for the deliveries, we haven't heard from anyone as to why no sofa has come yet again.
.
At this point, we simply want the sofa delivered as promised and some accountability for the repeated inconvenience caused.
2 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi there,
We're very sorry to hear about the multiple delivery failures and the inconvenience this has caused regarding your mum's sofa. If you can contact our customer service team at "customer@support.harveynorman.ie", the team can look into this matter with the relevant team processing your order. Thank you for bringing this to our attention.
Kind Regards,
James
Click and collect.
Went in and queued up for a click and collect that was ready to collect very quickly after ordering. Staff was nice and explained anything I needed to sign. Offered a bag and was polite. Good experience all around.
2 de abril de 2026
Resposta da Harvey Norman Ireland - Galway
Hi Dylan,
We're happy to hear you had a good click and collect experience! We appreciate your feedback regarding our team's politeness and helpful explanations. Thank you for sharing your feedback.
Kind Regards,
James
Resposta da Harvey Norman Ireland - Galway
Hi Jimmy,
We appreciate the feedback regarding your order, and having received contact from the team providing updates on your order. Thank you for your review!
Kind Regards,
James
Resposta da Harvey Norman Ireland - Galway
Hi Robert,
We regret that the product did not meet your expectations. We appreciate your feedback and will look into this matter further to improve. If we can assist you further please email our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Resposta da Harvey Norman Ireland - Galway
Hi Mike,
We appreciate you sharing your experience. We are so glad to hear our staff was efficient, friendly, and knowledgeable during your visit!
Kind Regards,
Kevin
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