Worst customer service ever. I ordered a phone for click and collect to the little island store as a present. It did not arrive on time after ringing multiple times and being told it would be delivere... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnits 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE
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Leia as opiniões dos outros
Sankalp is an amazing advisor, bought the appliances for whole home and he was so professional and guided me through everything in detail . He is a Gem no doubt. Highly recommended
A empresa respondeu
We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... Ver mais
A empresa respondeu
Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Little Island
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Irlanda
- 021 5001500
4,1
Bom
335 opiniões
Pede aos clientes que escrevam opiniões
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Click and collect
The employee was very courteous and professional. The wait time was minimal.
17 de maio de 2025
Resposta da Harvey Norman Ireland - Little Island
Hi Margaret, thank you for taking the time to leave this review, We are delighted to hear about your recent experience with us and we hope to hear from you again soon.
Kind Regards,
Kevin
Phone data
I left my phone fall and as the screen smashed I couldn't unlock screen and open phone or get all my data. I bought a new phone and Ben in electrical services was fantastic and managed to retrieve all my data and set up my new phone in a short space of time. He was very friendly and polite as well.
19 de maio de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Norah, thank you for taking the time to leave this review. We are delighted to hear of your experience with Ben and really appreciate your feedback. If we can assist you further please do not hesitate to contact us.
Kind Regards,
Kevin
The item was ready and there was no queue
I ordered Click and Collect. It was simple. I got an email saying the item was ready less than 12 hours from ordering. I went to the store and it was ready for me. No queuing, no hassle.
15 de maio de 2025
Resposta da Harvey Norman Ireland - Little Island
Hi Eoin, thank you for taking the time to leave this review. We are delighted to hear of your experience with the collection of your order. If we can assist you further please do not hesitate to contact us.
Kind Regards,
Kevin
Long wait at the click and collect area…
Long wait at the click and collect area only to be told we had to go to a different area that wasn’t signposted as being for click and collect - it was just a random worker standing by electrical equipment
10 de maio de 2025
Resposta da Harvey Norman Ireland - Little Island
Hi Ryan,
Thank you so much for taking the time to leave this review. We are extremely sorry for the inconvenience caused on your recent ordering experience with us, your comments have been forwarded to the relevant team and will be investigated further. If we can assist with anything further, please let us know.
Many thanks,
Katie.
Resposta da Harvey Norman Ireland - Little Island
Hi Magdalena, thank you for taking the time to leave this review. I am sorry to hear that you are not happy with the service provided. Could you please email some further information to online.customerservice@ie.harveynorman.com so we can rectify the issue. Best Wishes Lillie
Resposta da Harvey Norman Ireland - Little Island
Hi Mary, thank you for taking the time to leave this review. I am delighted to hear that you received great service and a quick delivery. Best Wishes Lillie
You do not need to ever buy from here
Went to Harvey Norman Little Island today to collect a click and collect order. Left standing there for over 10 mins, had to chase down twice anyone to help me, Manager walked passed the area multiple times did not acknowledge myself or the others waiting, after that sent to a different area to wait even longer to collect my items. It was so obvious no commission no customer service.
5 de maio de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Aileen,
Thank you for taking the time to leave this review. I am sorry to hear of this experience and i have requested this is looked into further by the relevant management teams. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
Fast,good service 👌
1 de maio de 2025
Resposta da Harvey Norman Ireland - Little Island
Hi Donatas, thank you for taking the time to leave this review. I am delighted to hear that you received fast and good service. Best Wishes Lillie
Great experience and great value
Great experience and great value.
The salesperson was highly professional and provided clear, helpful information throughout the process. The new oven was delivered right on schedule, with plenty of advance notice. The installer did an excellent job — efficient, courteous, and a pleasure to deal with.
1 de maio de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Darragh,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us, and hope that you are pleased with your purchase. We hope to chat to you again soon!
Many thanks,
Katie.
Great service as always.
24 de abril de 2025
Resposta da Harvey Norman Ireland - Little Island
Hi Lucy,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent experience with our service. If we can assist you with anything please do not hesitate to contact us. Kind Regards, Kevin
- Simple and quick order process
- Simple and quick order process
- Fast delivery
- Quality products
21 de abril de 2025
Resposta da Harvey Norman Ireland - Little Island
Hi Shane,
Thank you for taking the time to leave this review. We are delighted to hear you were happy with our service. If we can assist you further please let us know. Kind Regards, Kevin
The delivery men were friendly
The delivery men were friendly, efficient and explained everything to me. I really appreciated it. No question was too dumb. And no task was too much to ask
10 de abril de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Louise,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with our delivery teams. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
Resposta da Harvey Norman Ireland - Little Island
Hi Siena, thank you for taking the time to leave this review. I am pleased to hear that you received a quick service. Best Wishes Lillie
I placed my order only to get NOTHING
I placed my order only to get a delivery notice from DPD to let me know Harvey Norman in little island had delivered my parcel. NOT to my address in Carlow but to an address in CORK.
The address had been input incorrectly and I have called every day since requesting updates to which I’m basically told it’s fine it’ll be with you. And it has yet to arrive or have I to have a phone call with an update that I have not initiated myself.
I understand accidents happen but the €1000 camera was required for a work project it was shipped and delivered to the wrong address the least I would expect would be for them to dispatch the camera again whilst they deal with trying to get the camera back from the incorrect address they shipped it to not make me wait for them to try retrieve the camera whilst giving absolutely no update.
Extremely disappointed and still have not received my camera or an update as to if it was collected from the wrong address or if it will be getting to me at all.
31 de março de 2025
Resposta da Harvey Norman Ireland - Little Island
Hi Emma,
Thank you for taking the time to leave this review. I am sorry to hear of your experience with your order. I have requested the relevant management team look into this and contact you. If we can assist you further please email our customer support teams at customer@support.harveynorman.ie Kind Regards, Kevin
Ordered a new phone at a great price!
Ordered the phone at a great price - received the ready to collect email - went in-store direct to tech dept - collected my phone - no issues whatsoever.
Great phone, great product & excellent customer service - as always highly receommended.
24 de março de 2025
Resposta da Harvey Norman Ireland - Little Island
Hi Shaun,
Thank you for taking the time to leave this review we are delighted to hear of your experience with the collection of your product and our service. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
I had very bad experience with Harvey…
I had very bad experience with Harvey Norman. I ordered number of furniture pieces including sofa and kitchen table. Sofa was assembled by employees of Harvey Norman and they left it damaged claiming that it was like that in production and that they didn't damage it. It took quite some time to get someone to fix sofa.
Kitchen table was assembled by employees of Harvey Norman and after few months top part of table started being loose and I contacted customer service. They said they will send someone to take a look. This was in August 2024 and person came to my house in October, took a look at the table and said not possible to fix it and they will write report to suggested replace. After few days I called Harvey Norman and asked about this and customer service told me that person who was sent to fix the table wrote in their report that I assembled myself kitchen table and moved the house so I separated all pieces and assembled it again in new house myself and because of that they can't take responsibility. I was in shock!! Absolutely terrible company to deal with! Avoid if you want to be free of headaches!
15 de agosto de 2024
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Mirjana,
Thank you so much for taking the time to leave this review. We are very sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and our teams can have this looked into?
Many thanks,
Katie.
Very easy to use
24 de março de 2025
Resposta da Harvey Norman Ireland - Little Island
Hi Christina, thank you for taking the time to leave this review. I am delighted to hear your product is easy to use. Best Wishes Lillie
On point delivery
On point delivery, in and out , replaced faulty dishwasher no problem. Everybody should copy these guys
28 de março de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Chris, thank you for taking the time to leave this review. I am delighted to hear that your delivery was on point. Best Wishes Lillie
Very efficient service
Very efficient service. Installation was quick and tidy. Very professional.
27 de março de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Dan,
Thank you so much for taking the time to leave this review. We are delighted to hear of your experience with our installation service. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
Excellent experience
Excellent experience, staff were very knowledgeable and helpful.
21 de março de 2025
Resposta da Harvey Norman Ireland - Little Island
Hi Harry,
Thank you so much for taking the time to leave this review. We are delighted to hear of your experience with us and our service. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
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