Great experience at Harvey Norman! Damien was very helpful and genuine, helping me choose the best matching washing machine and dryer and ensuring they were the best fit for my available space. Very h... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnits G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I visited Harvey Norman Naas last Wednesday to buy a mobile phone for my wife, and I would like to take a moment to compliment one of your staff members, Luke. Luke was extremely knowledgeable abo... Ver mais
A empresa respondeu
We recently purchased a house and Naas and needed to kit it out. The service given by all instore was superb. A special mention to Imre and Diane for advice on bedding and tables/chairs, its not every... Ver mais
A empresa respondeu
Hi After my long review on Harvey Norman two weeks ago I still haven't received any sort of apologies. I am very disappointed with no response and can only say if that's the treatment customers recei... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Naas
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Irlanda
- 045 907700
4,5
Excelente
784 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I got fantastic customer service from…
I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman.
He was very helpful and easy to understand.
So I don’t usually give my opinion or my personal information.
But I trusted him.
Thanks for your help and I hope I spelled your name correctly.
Kind regards.
Seamus Culleton.
29 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Seamus,
We're so pleased to hear about your excellent experience with our customer service. It's wonderful that our team member was so helpful and easy to communicate with. We appreciate you sharing your positive feedback.
Kind Regards,
Kevin
Super friendly staff member
Extremely nice guy patiently helped me with advices and insights. Also made made wallet €400 lighter in no time. Very good service.
29 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Gediminas,
We are so pleased to hear that you received such helpful advice and insights! It's wonderful to know that you had a very good service experience with us. Thank you for your kind words!
Kind Regards,
Kevin
Great Customer Care
In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per consumer rights you are immediately entitled to a replacement or refund, no sending it off to fix as it's deemed to have been faulty from word go. My wife works close by the store we bought it in (Naas) so she went in and got a hold of the manager on duty . She explained the issue and was given a replacement without any hassle. She was a bit disappointed as she had fully researched it and was ready for a fight 😂😂😂.
Thank you Harvey Norman Naas for recognizing it was a serious issue and dealing with it correctly
28 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Tony,
We are truly appreciative of your kind words regarding your recent experience with us. We are very glad to hear that our team was able to resolve the issue with your Sage Barista Touch promptly and to your satisfaction. Ensuring our customers feel supported and that their concerns are addressed correctly is always our priority. We understand the importance of a smooth resolution, especially when unexpected issues arise, and we are pleased that we could provide a hassle-free replacement. Thank you for acknowledging our efforts and for your valuable feedback.
Kind Regards,
Kevin
Ken was very helpful and went above and…
Ken was very helpful and went above and beyond to help. Excellent customer service
28 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Chelsie,
We are so pleased to hear that our team member was very helpful and went above and beyond to provide excellent customer service. We appreciate you sharing your positive experience with us!
Kind Regards,
Kevin
Ben was patient
Ben was patient, polite and courteous throughout the entire transaction.
25 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Vincent,
We are so happy to hear that our team member was patient, polite, and courteous throughout the entire transaction. We truly appreciate your positive feedback!
Many thanks,
Katie.
Friendly customer service
Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for print was very efficent. Thanks for your patience and being so polite, it made my day. I will definately be returning in the future.
25 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Kim,
We're so pleased to hear about your excellent experience and that our team member was so helpful in assisting you with the kiosk and ensuring your order met your needs. It's wonderful that the waiting time for print was efficient and that their patience and politeness made your day. We look forward to your return!
Many thanks,
Katie.
Ken helped my Mam and Dad today
Ken helped my Mam and Dad today. He went above and beyond to help them choose the right bed and mattress. They are delighted with their purchase.
24 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi there,
We're so happy to hear that your parents had such a positive experience and that our team member went above and beyond to help them find the perfect bed and mattress. We appreciate your kind words!
Many thanks,
Katie.
Efficient
Easy, efficient and friendly, Naas Harvey Norman helped by Christopher.
18 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Henrietta,
We are so happy to hear that our team member provided an easy, efficient, and friendly experience. We appreciate you sharing your positive feedback with us!
Kind Regards,
Kevin
Best sales assistant ever!.
We bought several electrical items in Harvey Norman , Naas recently. A young man called Gregg helped us. To say he was the most helpful, courteous assistant!. He answered every question we had, nothing was too much trouble for him. A credit to himself and Harvey Norman. Well done and thank you!.
7 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Ruth,
We are so pleased to hear about your positive experience and that our team member provided such helpful and courteous assistance. It's wonderful that they answered all your questions and nothing was too much trouble. We appreciate your kind words.
Kind Regards,
Kevin
Bought a bed off Ken
Bought a bed off Ken. He was extremely helpful and a great salesman. Couldn't have done enough for us. Lovely guy and definitely will buy off him again. Thanks very much Ken.
15 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Aaliyah Farrell,
We're so happy to hear that our salesperson was extremely helpful and provided you with such a positive experience. It's wonderful to know they went above and beyond for you. We appreciate your kind feedback!
Kind Regards,
Victoria
I would like to share some feedback…
I would like to share some feedback about JAMES from the Electrical department in Harvey Norman Naas.
I recently needed help with an issue involving a faulty product, and James was exceptional from start to finish. He took ownership of the situation, understood exactly what needed to be done and found a solution for me quickly and professionally.
What impressed me most was not only his knowledge, but his attitude towards the customer. He listened, communicated clearly and made me feel that resolving my problem genuinely mattered to him. At no point did I feel rushed or passed from one person to another — James simply took responsibility and got things sorted.
From a customer's perspective, employees like James make a significant difference to how you view a company. Good customer service is easy when everything goes smoothly; it is when something goes wrong that you remember how a business treats you. Because of the way James handled my situation, I left with a very positive impression of Harvey Norman and would feel confident returning to the Naas store in the future.
James struck me as someone with excellent potential in customer service and sales — professional, personable, solution-focused and naturally good with people. These qualities are difficult to teach and extremely valuable in retail.
I specifically wanted Harvey Norman management to know what an asset James is to the Naas team. I sincerely hope his work and the positive impact he has on customers are recognised and valued.
12 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Agnieszka,
We are so pleased to hear about your exceptional experience with one of our team members in the Electrical department at our Naas store. It is truly rewarding to know that our colleague provided such outstanding support and found a swift, professional solution to your product issue. We greatly appreciate you highlighting their impressive knowledge, clear communication, and genuine commitment to resolving your problem. Your feedback underscores the significant impact that dedicated individuals have on our customers' perceptions, especially when challenges arise. We value your kind words and are glad that this interaction left you with such a positive impression of our store. We will certainly ensure your valuable comments are shared with the relevant management team, as we recognize and celebrate the positive contributions of our staff.
Kind Regards,
Kevin
Damien was great and very knowledgeable…
Damien was great and very knowledgeable about all the appliances. He made the whole process quick and easy and really helped me make my decision. Thank you, Damien, for all your help!
11 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Shauna,
We're so pleased to hear about your positive experience! It's wonderful that our team member was knowledgeable about all the appliances and made the process quick and easy. We appreciate your kind feedback!
Many thanks,
Katie.
So so helpful and knowledgeable this is…
So so helpful and knowledgeable this is that staff you need in all your shops
Ali was his name
5 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Una,
We are so pleased to hear about your positive experience with one of our team members! It's wonderful to know they were so helpful and knowledgeable. We truly appreciate your kind words.
Many thanks,
Katie.
Very impressed with Stephen's level of…
Very impressed with Stephen's level of customer service.He was very knowledgeable of all the products we were interested in, making it easy for us to decide what product suit us best.
9 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Roksana,
We are so pleased to hear about your positive experience with our team member! It's wonderful that they were knowledgeable about the products, making your decision easy. We appreciate you sharing your feedback!
Many thanks,
Katie.
delivery from Harvey Norman Naas
Had a delivery from Harvey Norman Naas. the delivery guys, Mono and Tyrone couldn’t have been more helpful and efficient. They were very kind and pleasant to deal with.
Thank you Harvery Norman *****
8 de agosto de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Ashling,
We're so pleased to hear about your positive delivery experience. It's wonderful that our delivery team was helpful, efficient, kind, and pleasant. Thank you for your kind words!
Kind Regards,
Kevin
I wanted to get a mug printed with 2…
I wanted to get a mug printed with 2 photos on it. Ben showed me how to connect to the kiosk and then arranged the photos for me to maximise the space. I was delighted with the result. Thanks Ben!
30 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Richard,
We're so glad to hear you were delighted with your custom mug! It's wonderful to know our team was able to assist you in creating such a great result. Thank you for sharing your positive experience!
Kind Regards,
Victoria
Great service
David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the rubbish back out to the truck. Very good service from the 2 lads and greatly appreciated.
31 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Toni,
We are so pleased to hear about your excellent delivery experience. It's wonderful that our team was quick, efficient, and took care of assembling your dining set and clearing away the rubbish. Thank you for your kind words!
Kind Regards,
Kevin
Easy on line service
Was easy order on line and collection was easy. Staff were pleasant and friendly.
27 de julho de 2026
Resposta da Harvey Norman Ireland - Naas
Hi Paula,
We are so happy to hear that your online ordering and collection experience was easy and that our staff were pleasant and friendly. Thank you for your wonderful feedback!
Kind Regards,
Kevin
Great experience at Naas store & love tech
Great experience at Naas store, shout out to Akhil who assisted with my eufy cam purchase. Love tech - Jordan and his team member did a fantastic job. Thanks team, highly recommended.
30 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Naas
Hi Soumya,
We appreciate you sharing your positive experience! We are delighted to hear that our team provided such great assistance with your purchase. It's wonderful that you had a fantastic experience and highly recommend us.
Kind Regards,
Victoria
Resposta da Harvey Norman Ireland - Naas
Hi Diarmaid,
We are so happy to hear of your positive experience, We hope to see you again soon,
Kind regards,
Victoria
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.