Great experience at Harvey Norman! Damien was very helpful and genuine, helping me choose the best matching washing machine and dryer and ensuring they were the best fit for my available space. Very h... Ver mais
A empresa respondeu
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great experience at Harvey Norman! Damien was very helpful and genuine, helping me choose the best matching washing machine and dryer and ensuring they were the best fit for my available space. Very h... Ver mais
A empresa respondeu
I visited Harvey Norman Naas last Wednesday to buy a mobile phone for my wife, and I would like to take a moment to compliment one of your staff members, Luke. Luke was extremely knowledgeable abo... Ver mais
A empresa respondeu
We recently purchased a house and Naas and needed to kit it out. The service given by all instore was superb. A special mention to Imre and Diane for advice on bedding and tables/chairs, its not every... Ver mais
A empresa respondeu
Hi After my long review on Harvey Norman two weeks ago I still haven't received any sort of apologies. I am very disappointed with no response and can only say if that's the treatment customers recei... Ver mais
A empresa respondeu
Escrito pela empresa

Escrito pela empresa

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Irlanda
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivery was very efficient with two very pleasant and helpful delivery drivers

Resposta da Harvey Norman Ireland - Naas
Came to say a special thanks to manager Stephen in Harvey Norman, Naas for his help.
I bought a Dyson fan which was faulty at purchase and sent to Dyson for repairs, but was damaged by DPD on returning it from the repair centre. Dyson have ignored me and I was unable to get a resolution, so contacted the store and Stephen was absolutley terrific.
Thanks again Stephen!

Resposta da Harvey Norman Ireland - Naas
The delivery driver called to give an hour range for the delivery day. The delivery guys were friendly and helpful.

Resposta da Harvey Norman Ireland - Naas
Excellent customer service from all staff especially Ger who helped me pick and buy a new microwave. He went above and beyond to make my experience a positive one. I will be returning thanks to the great staff.

Resposta da Harvey Norman Ireland - Naas
Delivery staff very friendly, and delivered right on time

Resposta da Harvey Norman Ireland - Naas
Delivery was on time. Very helpful delivery guys.

Resposta da Harvey Norman Ireland - Naas
Nice and helpful staff.
An item advertised I wanted to buy was out of stock when I asked about it.
Only drawback

Resposta da Harvey Norman Ireland - Naas

Resposta da Harvey Norman Ireland - Naas
Very happy... Very professional, quick, clean, thank you to the guys...

Resposta da Harvey Norman Ireland - Naas
Harvey Norman has a great range of products, and you can definitely find something at a good price. The customer service is excellent—the staff are knowledgeable, friendly, and always happy to help. If you’re unsure which product is best for your needs, they’ll take the time to explain your options and help you choose the right one. Highly recommended!

Resposta da Harvey Norman Ireland - Naas
The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an unusually warm day, almost 30 degrees we couldn't empty the freezer of the old fridge until they arrived. It would have been helpful if the driver had phoned again to say we were next on the list. We had gotten a call that morning to say the delivery time would be between 3pm and 6pm. But all in all, the service was fantastic.

Resposta da Harvey Norman Ireland - Naas
Got a phone call stating the time of delivery which I missed, this was followed up with a text message, unfortunately I missed this too. The guys were able to fit the delivery in at the end of a long day for them. They were very pleasant and helpful, and removed all the packing. I was very happy with the service.

Resposta da Harvey Norman Ireland - Naas
Firstly - HN had furniture I liked at my price point. But that was just the start of a dazzling experience.
I walked in on a Saturday morning and chose my furniture. It was all good to go. I was given a 3 year ZERO INTEREST payment plan and the delivery arrived on Tuesday.
No ordering or waiting. No hassle.
The delivery crew were amazing. Super communicative. They arrived on time with plenty of notice. They were quick and friendly.
Honestly - HN is setting a very high bar here.
Competitors don't provide the finance or the quick turnarounds.
Well done HN!

Resposta da Harvey Norman Ireland - Naas
Very mannered salesperson, but didn't tell us about the Samsung Summer Cashback awards. I may have purchased insurance on the product if id known about it on time.

Resposta da Harvey Norman Ireland - Naas
Really nice people to deal with in the store, clearly spelt out all our options. When we eventually made our choice they explained the whole process clearly, how & when it would be delivered, and what would happen with the old machine. The two installers did an impeccable job, removing the old dishwasher effortlessly, installing the new one and leaving our kitchen spotless. All in all a very positive experience, all the people we dealt with are a credit to themselves & Harvey Norman.

Resposta da Harvey Norman Ireland - Naas
The communication regarding delivery was excellent and item delivered safely.
My husband received the goods but he was disappointed with the support from one of the employees who would not help him remove the wrapping. He was advised that it was not his job because the item was a shop display. Given the weight of the fridge my husband would not have be able to access the packaging. One Employee did help. The packaging was not taken away because we were told it was a shop fisplay.

Resposta da Harvey Norman Ireland - Naas
Ordered online at the weekend and product delivered the following Wed with minimum of fuss by the delivery guys, up and running now.

Resposta da Harvey Norman Ireland - Naas
Customers please be aware of the hidden cost of removal of your old sofa. I paid €99 for product 056 delivery premium which does not include the removal of your old sofa. I thought I had it all paid for only to be told of my delivery day no and I had to pay €80 more or be left with my old sofa. The premium only covers delivery installation and removal of the packaging.

Resposta da Harvey Norman Ireland - Naas
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.