Harvey Norman Ireland - Swords Opiniões 

1175
TrustScore: 4.5 em 5

4,4

Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought a new Tv from swords branch Friday last I was fortunate to meet James Neary A most helpful young man ,made you feel confident about the product. When he came to check stock there w... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email state... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was in Harvey Norman Airside Swords yesterday. I have to say it was a great experience the Lady who served me Jackie was brilliant. She was extremely helpful, honest and knowledgeable and she was al... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Loja de mobília para quartos
  3. Loja de telemóveis
  4. Loja de computadores e acessórios
  5. Loja de artigos domésticos
  6. Loja de máquinas de lavar roupa e máquinas de secar roupa

Sobre Harvey Norman Ireland - Swords

Escrito pela empresa

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Escrito pela empresa

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Informações de contacto

  • Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlanda

  • 01 8909900

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(1175)

8892 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Happy shopping !!!!😀😀I was in Harvey Norman Airside Swords…

I was in Harvey Norman Airside Swords yesterday. I have to say it was a great experience the Lady who served me Jackie was brilliant. She was extremely helpful, honest and knowledgeable and she was also a genuienly lovely person. I'm delighted with my purchases. Thanks very much Jackie 🤗🤗🤗

4 de agosto de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Anna,

We're so pleased to hear about your wonderful experience and that our team member provided such brilliant, helpful, and honest assistance. It's fantastic that you are delighted with your purchases!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Very knowledgeable guys

Very nice guys, made sure everything was fully tested and working well.

Thank you so much Ger and AL

4 de agosto de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Ruka,

We're so pleased to hear that everything was fully tested and working well for you. Thank you for your wonderful feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Harvey Norman 5 star Customer service Swords

I bought a new Tv from swords branch Friday last
I was fortunate to meet James Neary
A most helpful young man ,made you feel confident about the product.
When he came to check stock there was several available but to his disappointment not in the store .
Hé was v apologetic but reassured me he would collect one from stock on his break & delivered it to my home so I pd immediately.
James did more than work & I feel hé is a Hugh addition to your staff
Two days later i also purchased an air fryer from him .knowing I would have confidence again I choose the most suitable for me .
Thank you James & Harvey Norman
Angela Donabate

27 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Angelanne,

We are absolutely delighted to hear about your wonderful experience with one of our team members. It's fantastic to know that you felt confident and well-assisted with your purchases. We truly appreciate you sharing your positive feedback and are so pleased we could help you find the perfect products.

Kind Regards,
Kevin

Classificada 1 em 5 estrelas

No customer service provided.

My Sony Bravia KD-50x75WL broke down less than 3 years old. I put in a fault report provided details and received email promise to contact me within 24hrs. After a few days I followed up with email. Only silence from HN. I expected better .

29 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Gerry,

We are truly sorry to hear about the issues with your Sony Bravia and the lack of follow-up. We understand your frustration and appreciate you bringing this to our attention. We are reviewing your report to ensure a prompt resolution.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie

Kind Regards,
Victoria

Classificada 5 em 5 estrelas

Excellent Service

Have been using them for years for anything ive needed from furniture to house appliances and presents too , Ive had massive help from Solomon in the Tech department and David in the furniture department

1 de agosto de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Alan,

We are so happy to hear about your long-standing positive experiences with us! It's wonderful to know our team has consistently provided excellent assistance.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Great service

It was great service. Shop assistant was amazing, helpful and gave much information about products. Thank you!

24 de julho de 2026
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Annija,

We're so happy to hear you received great service and found our shop assistant amazing and helpful. We appreciate your kind words!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Excellent

Excellent, friendly, helpful and expert all round service from Solomon from purchasing a new phone, trade in of current phone and best experience of my time in Ireland. Lucy provided excellent, friendly, helpful service during the transfer of my data from one phone to another. The store location and atmosphere is amazing, great service and experience.

23 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Karina,

We're delighted to hear about your excellent experience and that our team members provided such friendly, helpful, and expert service. It's wonderful to know they made your time with us so positive. Thank you for your kind feedback!

Kind Regards,
Kevin

Classificada 1 em 5 estrelas

Purchased a TV online for collection at…

Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email stated Airside for pickup. The new location (back of Dublin Airport) was closed & only open 9 to 5 (I work these hours). Told him to cancel order but two hours later, it's still showing as awaiting collection. They have my money & I have no TV so tomorrow will be more wasted time trying to remedy.

Crap service & won't be using them again. Recommend stick to other shops that don't give you BS runaround.

30 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Loulou,

We are very sorry to hear about the issues you experienced with your TV collection, the incorrect pickup location, and the difficulties with canceling your order. We understand how frustrating this situation must be, and we regret the wasted time and inconvenience. Please email the details to our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Great service at Harvey Norman Swords

I bought a TV at the Swords branch and had a problem with it when I got it home. I brought it back to the store and they replaced it for me without the slightest trouble. I found them to be knowledgeable and cared about looking after the customer. A rare combination these days

23 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi there,

We're so glad to hear that our team at the Swords branch was able to quickly resolve the issue with your TV. It's wonderful to know you found our staff knowledgeable and customer-focused. Thank you for your positive feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

I just recently moved into a new home…

I just recently moved into a new home and Damian in electrics was more than helpful. His professionalism, warm personality and advice made me constantly return to the store. I have spent thousands and it’s all down to Damian!!
Joe was also extremely helpful one day when Damian was off.
Many thanks,
Vanessa and Amelia.

30 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Amelia,

We are delighted to hear about your positive experience with our team members. It's wonderful that their professionalism, warm personality, and advice made such a great impression. We appreciate you sharing your feedback.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Above and Beyond

Daniel and Adam were absolutely brilliant on delivery, they went above and beyond to get a large fridge and a washing machine up the 3 flights of stairs in our house. Most people would have refused, but the lads couldn't have been better, somehow managing to keep laughing and joking the entire time! Can't thank Daniel and Adam enough!

21 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Chris,

We are so pleased to hear about the exceptional service you received! It's fantastic that our team went above and beyond to deliver your appliances, and we appreciate you recognizing their hard work and positive attitude.

Kind Regards,
Victoria

Classificada 5 em 5 estrelas

Just wanted to say a massive thanks to…

Just wanted to say a massive thanks to Richard in home appliances in Swords Airside, after weeks with a faulty dishwasher, talking to manufacturer directly without any resolve insight, we reached out again to Harvey Norman and this time Richard luckily answered, and resolved the issue after taking our call... Thank you for your time and understanding. Cheers Gar

1 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Gareth,

We are so pleased to hear about the excellent assistance you received from our team member. It's wonderful to know that we could help resolve a challenging situation for you. Your kind words are truly appreciated!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

The staff were Brilliant and very Courteous

The staff were excellent and helpful. I reviewed several laptops and I am delighted with the Samsung I purchased. The cashier was very helpful as I had gift cards and money to pay for the laptop, as this was a retirement gift from the company I had worked for. So the cashier was very helpful with receiving gift cards and loose money. Welldone 😊

23 de novembro de 2025
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Lesley,

We're so happy to hear you had such a positive experience with our staff! It's wonderful that they were able to assist you so effectively with your gift cards and payment for your retirement gift. We truly appreciate your kind words.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Adjustable bed

The lads were bang on time..very professional and had it all assembled and up and running in minutes..thanks

28 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Gillian,

We're so pleased to hear that our team was on time, professional, and had everything assembled and running quickly for you. Thank you for your kind words!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

A job well done. Outdoor camera installed.

Kris and Jovan fitted my outdoor security camera. They were so efficient. It was fitted in 15 mins. A job well done.
Thank you so much.

27 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Jean,

We're so glad to hear our team provided such efficient service with your security camera installation. We appreciate you sharing your positive experience!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Great service

Driver gave me a call on the morning of delivery with an ETA. Arrived in the timeframe. Unloaded all items, assembled furniture and took away rubbish. What more could I ask for?

25 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi there,

We're so pleased to hear about your excellent delivery experience! It's wonderful that our team provided such a helpful and efficient service, from the ETA call to the assembly and rubbish removal. We truly appreciate your kind words.

Kind Regards,
Victoria

Classificada 5 em 5 estrelas

Very good Very happy

Very good Very happy

10 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Aaron,

We are so happy to hear that you had such a positive experience! Thank you for sharing your kind feedback with us. We truly appreciate it.

Kind Regards,
Victoria

Classificada 5 em 5 estrelas

Incredible service

2 very helpful men delivered my fridge. Discovered it didn’t fit in through my door Told them to leave it outside and I would sort it. Therein lay my mistake! A call to the wonderful Richard in Swords who by some miracle was able to send the fabulous team of Tommy and James who sorted the problem. 15 mins of doors off and doors on and the fridge is in my house. Superstars!

24 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Ger,

We're delighted to hear about the excellent service you received! It's wonderful that our team was able to quickly resolve the issue with your fridge delivery. We appreciate you acknowledging their efforts.

Kind Regards,
Victoria

Classificada 1 em 5 estrelas

Hey Harvey Norman

Hey Harvey Norman, your Electronics manager in swords refused to price match one of your bricks and mortar competitors today’s. He said you only price match against the major retailers you reference on your website, I think that’s not true, is it?

What happened to Harvey won’t be beaten on price or have you changed your policy?

You’ll see from the mobile number we are loyal customers.

Poor Form Harvey.

Will think twice next time.

22 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi John,

We are very sorry to hear about your recent experience regarding our price match policy. We understand your frustration and appreciate you bringing this to our attention. We are looking into this matter to ensure clarity and consistency in our policies.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie

Kind Regards,
Victoria

Classificada 3 em 5 estrelas

The staff were quite rude and the…

The staff were quite rude and the customer service could be improved.

17 de julho de 2026
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Brenda,

We are concerned to hear about your experience with our staff. We are taking steps to improve our customer service.

Kind Regards,
Victoria

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