Love Hat Club. The variety they have is great and they usually have what I’m looking for color wise. I bought two hats already and will definitely be buying more
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Leia as opiniões dos outros
I buy a cap from them to Italy, within a week it arrived in perfect condition. I will buy again definitely
Terrible. I’ve been purchasing New Era hats since they were $18.99. I paid $55 for an off centered crooked brown SD Padres hat. Clowns. I’m Returning this trash tomorrow.
A empresa respondeu
Just a heads up for anyone placing an order … If you need to do a return you get store credit and if your item goes on sale within days they will not credit your account. The quality may be great but... Ver mais
Informações sobre a empresa
- Loja de chapéus e bonés
- Loja de roupa
- Loja de acessórios de moda
- Loja de chapéus
- Loja de moda masculina
- Loja de roupas desportivas
Escrito pela empresa
Hat Club is a premium headwear retailer known for exclusive fitted hats and limited-edition drops. Blending sports heritage with streetwear culture, the brand offers officially licensed products, primarily from major leagues like MLB,NBA,NFL alongside unique, custom colorways that can’t be found elsewhere. With a strong online presence and multiple retail locations, Serving a dedicated community of collectors and enthusiasts. While also at the intersection of retail, sports fandom, and streetwear culture. Delivering not just products, but a sense of identity and community around headwear.
Informações de contacto
575 E Germann Rd. #104, 85297, Gilbert, Estados Unidos da América
- customerservice@hatclub.com
- hatclub.com
3,5
Aceitável
35 opiniões
Respondeu a 44% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Hat Club
We are sorry to learn that your order arrived incorrectly. We'd love to help you receive your correct order. Please reach out to our support team via email at customerservice@hatclub.com for better assistance.
EZ sales process for the product I want.
29 de março de 2026
Resposta da Hat Club
We're happy to hear that you were able to find what you were looking for! We appreciate your review.
Resposta da Hat Club
Our support team will reach out via email shortly with your tracking information.
Fast shipping having my size
29 de março de 2026
Resposta da Hat Club
Thank you for your review. We are glad to learn you received your order quickly!
Resposta da Hat Club
We were unable to locate any support tickets under the provided email address or order number. If you can reach out to our support team at customerservice@hatclub.com for further assistance.
Terrible
Terrible. I’ve been purchasing New Era hats since they were $18.99. I paid $55 for an off centered crooked brown SD Padres hat. Clowns. I’m
Returning this trash tomorrow.
25 de março de 2026
Opinião espontânea
Resposta da Hat Club
We're sorry to hear that you were unhappy with your recent purchase. We take quality seriously and would appreciate the opportunity to make this right. Please reach out to our support team via email at customerservice@hatclub.com for better assistance.
Resposta da Hat Club
We appreciate the review, Eduardo. We're glad you loved the hats and had an easy experience!
I haven’t got a package or update
I haven’t got a package or update? Where is my package?
20 de março de 2026
Resposta da Hat Club
We’re sorry to hear you experienced an issue. A member of our customer service team will be reaching out to you via email shortly to assist further.
Camo brim looks really good with Mexico…
Camo brim looks really good with Mexico colors. Unique WBC hat and it came quickly
18 de março de 2026
Resposta da Hat Club
We're glad to learn you are enjoying your recent purchase, Jose!
favorite hat store
Definitely my favorite hat store. Love going to the Noho location.
6 de março de 2026
Resposta da Hat Club
We appreciate the review! We hope to see you soon at our Noho location!
Smooth transaction as always.
6 de março de 2026
Resposta da Hat Club
Thank you for your review, we are glad to learn you had a great experience!
Coming back everytime!
6 de março de 2026
Resposta da Hat Club
We appreciate your review and look forward to seeing you next time!
Love Hat Club
Love Hat Club. The variety they have is great and they usually have what I’m looking for color wise. I bought two hats already and will definitely be buying more
28 de julho de 2025
Opinião espontânea
Always get my hats there
6 de dezembro de 2025
Opinião espontânea
Just a heads up for anyone placing an…
Just a heads up for anyone placing an order … If you need to do a return you get store credit and if your item goes on sale within days they will not credit your account. The quality may be great but the customer service is questionable at best …
1 de dezembro de 2025
Opinião espontânea
Bad business practices, predatory…
Don't waste your time they don't honor their deals. They void orders with no explanation go anywhere but here
22 de novembro de 2025
Opinião espontânea
Great variety of hats
Great variety of hats. My order was confirmed in less than 24 hours and shipped in 72h max.
16 de novembro de 2025
Opinião espontânea
I ordered a fitted hat 3x’s and my…
I ordered a fitted hat 3x’s and my order was cancelled all 3x’s. My last response from them was that someone will be able to respond soon. No response yet. I will not be ordering from them and I do not recommend.
22 de setembro de 2025
Opinião espontânea
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