Hatton Jewellers Opiniões 

Absolutely love the company never had a problem and always been happy with my purchases

Very nice great service as usual

Be very cautious when using this company. My partner bought me a 9ct gold signet ring for my birthday.

My partner admittedly took the tag off however on presenting this to me on my birthday I noticed the base of the shank was misshapen, scratched and the ring was half a size bigger.

We raised the issue asap with no response, followed with a call and ask to present photos and still nothing. We called to raise our issues and had a rather unhelpful and condescending women claim that as there was a a few weeks between purchasing and me being the given the ring the issues were from use. I have not used the ring due to raising the issue. They claimed we were making this up and that there was no issue with the ring. I myself am a jeweller to which they seemed to take offence and becoming slightly sarcastic and defensive.

In short, not sold as advertised, offered us to return to the item at our own risk and cost with no time frame or assurance of rectification.

Warranty seems to mean nothing and as I admitted taking it to a jeweller for an opinion they claimed I’d ’passed the item around’ and this could have damaged it.

Very poor.

If I could give this jewellers zero stars I would I ordered a signet for my partner under the impression it was brand-new but when they sent it to me it’s the wrong size and also it already looks like it has been worn. There are clear scratches on the band and indentation marks where they have either eased the band up or they’ve not put the block in very well they are refusing to do anything about it and they have even went as far as to say we are making it up which is just absurd do not buy from this place biggest regret after spending hundreds of pounds

Great purchase and looks even better than the pictures.

Great chain at fantastic price

Apart from one occasion when I called the store and no one answered, the service was very good, the item was received quickly, well packaged with all the relevant documentation.

Great chain I’m really happy with it, nice people to talk to

Very fast delivery of my jewellery purchase. Really happy with Hatton’s.
Great variety of jewels to choose from to suit your budget.

The item I purchased was clearly described and the photos were true to the actual item. I really liked the visuals of a person putting the necklace on, and demonstrating it.
The assurance that it could be returned if not what I wanted was reassuring, however a note on the purchase would be useful to backup when and how it should be returned if not wanted.
Delivery was fast and as described. I was kept in the loop the whole time.
I definitely recommend Hatton's and will use them again.

Really quick delivery and packaged beautifully

The product is wonderful i love it.The sales lady who attended to me was 100% helpful to me.She helped me by making the right choice even helped me with the right length of my jewellery including giving me a discount the next time I would be came to buy my bracelet .

Thanks to this jewellers I was able to get my husband’s big birthday present which I wasn’t able to find locally. Highly recommend. Quick delivery service too!

Super-swift service- thankyou.

I bought the chain for my fiancé as a joint engagement and 30th birthday present. He loves it. We went shopping in Hatton Gardens and didn’t find anything nearly as nice. The delivery was quicker than estimated which meant we had it in time for our 30th birthday plans, it came with a certificate of authenticity, and the chain itself is clearly brilliant quality.

Fast delivery with great product

Item really good quality and arrived very quickly.
Easy to order.

Lovely bracelet and very easy to order on line and quick delivery. Jewelry looks very expensive. Thanks again

Jewellery came quickly and was beautifully packaged.