Healthcare Solutions Opiniões 

223
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Quick shipping, good tracking. Very good prices. I like that. Makes it easy for a person in rural Alberta to have access to health and well-being solutions, especially when looking after elderly paren... Ver mais

Classificada 5 em 5 estrelas

This is one of the few sources I have to get my desired product.Healthcare Solutions always have it in stock and since the package is small they can easily mail it.The whole transaction only takes a c... Ver mais

Classificada 1 em 5 estrelas

I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

All good since started To go there in Dec 2025 and then inn February 2026 and even last year as well after my hip replacement surgery and also my cancer treatment was rough but got through it I woul... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Saúde e medicina

Informação fornecida por diversas fontes externas

One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

223 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(223)

91 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really good customer service and the…

Really good customer service and the delivery men are really nice too. Thank you Healthcare solutions!

19 de fevereiro de 2025
logótipo da Healthcare Solutions

Resposta da Healthcare Solutions

Thank you, Sandra! We're so happy to hear that you had a great experience with our team. We’ll be sure to pass along your kind words to our delivery crew. If you ever need anything, we’re always here to help!

Classificada 5 em 5 estrelas

quick delivery

I am from out of town and was able to order it and get it the next day

19 de fevereiro de 2025
logótipo da Healthcare Solutions

Resposta da Healthcare Solutions

Thanks, Greg! We're so glad we could get your order to you quickly. If you ever need anything else, we’re here to help.

Classificada 1 em 5 estrelas

Delayed items. Poor customer service.

Ordered 4 cast boots. Two medium. Two large. Received 1 large. Days later received 1 medium. Then nothing. Contacted customer service and they said be over 3 weeks for delivery and they encouraged me to just cancel order. Very poor service.

19 de fevereiro de 2025
logótipo da Healthcare Solutions

Resposta da Healthcare Solutions

Thank you for your feedback, Melissa. We’re sorry for the delay and understand how frustrating this experience must have been. Our goal is always to provide clear and honest communication, and while we regret that the timeline didn’t meet your needs, we appreciate your patience. If there’s anything we can do to make things right, please don’t hesitate to reach out.

Classificada 5 em 5 estrelas

Fatima offered excellent customer…

Fatima offered excellent customer service.

18 de fevereiro de 2025
logótipo da Healthcare Solutions

Resposta da Healthcare Solutions

Thank you for your kind words! We're thrilled to hear that Fatima provided you with excellent service. We'll be sure to pass along your appreciation. If there's anything else we can do for you, don't hesitate to reach out!

Classificada 5 em 5 estrelas

Had issues with equipment I purchased

Had issues with equipment I purchased, took it back next day, and they were great and very helpful.Showing me what we did wrong, so polite,didn’t make me feel silly.

18 de fevereiro de 2025
logótipo da Healthcare Solutions

Resposta da Healthcare Solutions

Thank you, Tracey! We're so glad our team could help you out and make things right. No question is ever too small, we’re always happy to assist and make sure you get the most out of your equipment. If you ever need anything else, we’re here for you!

Classificada 5 em 5 estrelas

Helpful Staff

Staff are courteous & genuinely care for their clients.

22 de janeiro de 2025
logótipo da Healthcare Solutions

Resposta da Healthcare Solutions

Thank you, we appreciate your feedback!

Classificada 5 em 5 estrelas

The Staff was very friendly and…

The Staff was very friendly and knowledgeable. The machine I needed wasn’t available
at this store but they went out of their way to for one and bring it in from another location

22 de janeiro de 2025
logótipo da Healthcare Solutions

Resposta da Healthcare Solutions

Thank you, Trudy! We're so glad to hear that our team provided friendly and knowledgeable service. If there's anything else we can do for you, we're happy to help.

Classificada 5 em 5 estrelas

The Specialist was honest about what…

The Specialist was honest about what needed to be done an infected root canal. Great service.

21 de janeiro de 2025
logótipo da Healthcare Solutions

Resposta da Healthcare Solutions

Thanks, Dean. We’re glad to hear our specialist could give you clear, honest guidance and get you the care you needed.

Classificada 1 em 5 estrelas

Healthcare Solutions Website Doesn’t Reflect Actual Stock - My Order Delay Experience

On January 30th, 2025 I purchased a 55lb kettlebell from Healthcare Solutions. There was no indication on the website at the time of purchase that the item was out of stock. The order confirmation email indicated a 24-hour processing time.

As of February 7th, 2025, I have not received any shipping notification or updates about my order. As a result, I contacted customer service by phone to inquire about the status of my purchase. During the call, I was informed the item is currently out of stock. I was offered the option to backorder the item, with an estimated delivery time to the warehouse of 2 to 3 weeks. This does not include shipping to my house

My experience with this order has been extremely frustrating. The lack of proactive communication regarding the stock issue, the discrepancy between the stated processing time and the actual availability of the purchased product, and the fact there was no indication on the website that the kettlebell was out of stock has been inconvenient, especially as this was intended as a birthday gift. I am also left wondering whether I would have even been informed about the stock issue had I not contacted customer service myself.

I am sharing my experience so that other potential customers are aware of the possibility of delays and the need to contact customer service for order updates. I hope that Healthcare Solutions can improve its communication practices regarding order fulfillment, product availability on their website, and overall customer service.

7 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The perfect solution

Your employee directed us to the correct area for the product we were seeking. She recommended a product that is working perfectly for our brother.

22 de janeiro de 2025
Classificada 5 em 5 estrelas

I highly recommend Healthcare Solutions

The people on the floor are very knowledgeable and helpful when you go in to the store. There are so many products that can help you in your day, you must go in and look around the store. I also have great service when I call in to order. Great store and staff.

22 de janeiro de 2025

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