Quick shipping, good tracking. Very good prices. I like that. Makes it easy for a person in rural Alberta to have access to health and well-being solutions, especially when looking after elderly paren... Ver mais
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Leia as opiniões dos outros
This is one of the few sources I have to get my desired product.Healthcare Solutions always have it in stock and since the package is small they can easily mail it.The whole transaction only takes a c... Ver mais
I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days... Ver mais
A empresa respondeu
All good since started To go there in Dec 2025 and then inn February 2026 and even last year as well after my hip replacement surgery and also my cancer treatment was rough but got through it I woul... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!
Informações de contacto
99 Street Northwest 5405, T6E 0A9, Edmonton, Canadá
- healthcaresolutions.ca
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really good customer service and the…
Really good customer service and the delivery men are really nice too. Thank you Healthcare solutions!

Resposta da Healthcare Solutions
quick delivery
I am from out of town and was able to order it and get it the next day

Resposta da Healthcare Solutions
Delayed items. Poor customer service.
Ordered 4 cast boots. Two medium. Two large. Received 1 large. Days later received 1 medium. Then nothing. Contacted customer service and they said be over 3 weeks for delivery and they encouraged me to just cancel order. Very poor service.

Resposta da Healthcare Solutions

Resposta da Healthcare Solutions
Had issues with equipment I purchased
Had issues with equipment I purchased, took it back next day, and they were great and very helpful.Showing me what we did wrong, so polite,didn’t make me feel silly.

Resposta da Healthcare Solutions

Resposta da Healthcare Solutions
The Staff was very friendly and…
The Staff was very friendly and knowledgeable. The machine I needed wasn’t available
at this store but they went out of their way to for one and bring it in from another location

Resposta da Healthcare Solutions
The Specialist was honest about what…
The Specialist was honest about what needed to be done an infected root canal. Great service.

Resposta da Healthcare Solutions
Healthcare Solutions Website Doesn’t Reflect Actual Stock - My Order Delay Experience
On January 30th, 2025 I purchased a 55lb kettlebell from Healthcare Solutions. There was no indication on the website at the time of purchase that the item was out of stock. The order confirmation email indicated a 24-hour processing time.
As of February 7th, 2025, I have not received any shipping notification or updates about my order. As a result, I contacted customer service by phone to inquire about the status of my purchase. During the call, I was informed the item is currently out of stock. I was offered the option to backorder the item, with an estimated delivery time to the warehouse of 2 to 3 weeks. This does not include shipping to my house
My experience with this order has been extremely frustrating. The lack of proactive communication regarding the stock issue, the discrepancy between the stated processing time and the actual availability of the purchased product, and the fact there was no indication on the website that the kettlebell was out of stock has been inconvenient, especially as this was intended as a birthday gift. I am also left wondering whether I would have even been informed about the stock issue had I not contacted customer service myself.
I am sharing my experience so that other potential customers are aware of the possibility of delays and the need to contact customer service for order updates. I hope that Healthcare Solutions can improve its communication practices regarding order fulfillment, product availability on their website, and overall customer service.
The perfect solution
Your employee directed us to the correct area for the product we were seeking. She recommended a product that is working perfectly for our brother.
Have always had goog service at your…
Have always had goog service at your store over the years.
Excellent staff
I can on and and had some one help me without me looking for help I really appreciate that
Always great customer service
Had to special order unit but was kept…
Had to special order unit but was kept informed of everything. Unit came well packaged. Very happy
I highly recommend Healthcare Solutions
The people on the floor are very knowledgeable and helpful when you go in to the store. There are so many products that can help you in your day, you must go in and look around the store. I also have great service when I call in to order. Great store and staff.
The helpfulness of all employees that I…
The helpfulness of all employees that I spoke to
Fast friendly and well knowledged…
Fast friendly and well knowledged staff. Loving the senior discounts. Lots of information available
Great to do business with
Great company, good website, product arrives super fast and correct
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