Health Natura, LLC Opiniões

220

•

4,6

Loja de vitaminas e suplementos

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

The ASA from Health Natura has made leaps and bounds difference in my Gerson Therapy Results. The delivery was very fast this time I look forward to my bottle lasting me over a year on The Therapy j... Ver mais

The ordering process was simple. The product came quickly. The dropper doesn't work properly, and I lost several drops before I figured out to nearly empty it before trying to get it in my mouth. The... Ver mais

I needed "clean"aspirin powder (without fillers, artificial flavors or colors). A big disappointment at $19.99! This is 2025 and aspirin is cheap- or should be! You think hospital prices are hig... Ver mais

A empresa respondeu

This is the best natural bioidentical progesterone I've used. It's consistent with Dr. Ray Peet's formula (includes vitamin e) which is perfect. It's has changed my life for the better in terms of sle... Ver mais

A empresa respondeu

Informações sobre a empresa

Loja de vitaminas e suplementos

Escrito pela empresa

We specialize in high purity, minimal ingredient nutritional supplements and health products. In business since 1996, we know what makes a great supplement and what doesn't. We guarantee product quality and super service after your purchase. We offer bio-identical hormones, progesterone, pregnenolone, pure aspirin powder and more.

Informações de contacto

9 Sycamore Ln, 35405, Tuscaloosa, Estados Unidos da América
1-800-250-1902
admin@healthnatura.com
healthnatura.com

4,6

Excelente

220 opiniões

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158 opiniões nos últimos 12 meses

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2/05/2025

Easy to order and fast shipping.

3 de abril de 2025

Resposta da Health Natura, LLC

8/12/2025

Thank you for your business!

2/05/2025

5 de novembro de 2024

3/12/2024

Health Natura’s website and products offered seem so straightforward, simple and honest. I appreciate the specialty products they offer, that are difficult to find elsewhere. They plainly state when a product is on back order and when to expect future shipment. I have ordered a couple of times and orders have been perfectly processed. My last order included their Asprin powder which is hard to find. Thanks for the free pen … it writes so smoothly! Great company, I would recommend.

3 de setembro de 2024

2/10/2024

It has the purity of being just aspirin.

4 de setembro de 2024

Actualizada a 25/09/2024

Wishing there was a zero

Wishing there was a zero. Ordered because of Dr. Mercola. Ordering process was a disaster. I placed the order on Sept. 19 and they processed payment immediately. Five days later not a word. I would have phoned them except there is no number listed on their site. After five days I sent two pointed messages. I then received a nasty and rude message from a person who said they were an owner.
It is our opinion that we deserved to at least be given a heads up. In other words, they take your money immediately, but cease to keep you updated about the possible shipping status.
If it is not in stock then keep your customer informed as to when it is expected, and do NOT process payment until it ships. We have learned a big lesson.

17 de setembro de 2024

Opinião espontânea

Resposta da Health Natura, LLC

25/09/2024

Dear Judy,

This is Dr. Peter Kassner, the founding owner of Health Natura, LLC. I have reviewed the communications that led to this review. I'm unsurprised that you would leave a one-star review despite my business partner's best efforts to explain our policies and address your concerns quickly and politely.

While I sincerely hope my response below will hit home for you, this reply is primarily intended to clarify to future readers of this review that we at Health Natura, LLC strive to do our best daily and to communicate some of our policies surrounding your complaints. Your fundamental misunderstanding of our plainly stated policies has led to your dissatisfaction.

We prefer email communication because we are a small company without dedicated staff to answer phone calls. Despite this, we have an A+ rating with the BBB, and our phone number can be easily found on our BBB profile. For the last 28 years, our mission has been to positively transform the health of our customers by offering superior-quality, minimal-ingredient products and to do so honestly and transparently to the best of our ability.
1. We are not a big box company that has live 24x7x365 customer support. Your impatience, anger, disrespectful, threatening, and frankly abusive behavior towards my business partner you interacted with was inappropriate. I do not mind that you had questions and concerns regarding your order, but I do not take kindly to seeing hard-working, good people being treated poorly.
2. You claim that you didn't receive communication regarding the status of your order. Did you receive the automated order confirmation that we sent? If not, did you check your spam folder? If your order was going to be delayed beyond the estimated time disclosed when you ordered, we would have contacted you to inform you of the delay and what to expect.
3. Delayed shipment complaint. The advertised ship date for your pre-order had not arrived, and this order was not running late at the time of your complaint.
4. On September 19th, 2024, you pre-ordered an item clearly marked as a pre-order, meaning it was out of stock. On the product page, under the pre-order button, we disclosed that the estimated ship date was October 4th, 2024. That date has yet to come.
5. Pre-Order Policies - When an item is out of stock and we expect fresh inventory within 1-6 weeks, we will allow customers to reserve some of the inbound stock by activating a Pre-Order button. Below the pre-order button, we Disclose the Terms of the Advance Purchase by Advertising the Approximate Ship Date and notifying you that you will be Charged At Checkout, NOT at the time of shipment. This is because we are reserving a product for you that already physically exists but has yet to reach our fulfillment center. As soon as the new inventory reaches our professional fulfillment center, your order is ready to be processed without any further delays that would be caused by manually processing your card at a later date.
6. Our Pre-Order Policies are industry standard, and we disclose expectations in advance in multiple locations on our website, including the product page, twice-in-red lettering on the cart page, and a required checkmark consent on the checkout page.
7. Please don't assume that it is our fault or that we are somehow fraudulent just because you did not read the disclosure or our terms of service before ordering. By their very nature, pre-orders can not be immediately shipped, and the abusive nature of your communications was inappropriate.

I hope that this response helps to clarify our position and policies regarding your complaint for you and future customers. I understand that you reversed the charge with your card company, and thus, we now consider this matter closed.

Sincerely,
Dr. Peter C Kassner, NMD
Founding Owner

2/09/2024

Did not help me sleep

Disappointment. The Simply Progesterone did not accomplish my reason for purchasing. All the reads that it improved sleep did not happen for me. As a postmenopausal woman it was not my answer. What I found has helped a lot is Gaba with L-Theanine, Inositol and Taurine all in one by the Now brand.

5 de agosto de 2024

Resposta da Health Natura, LLC

25/09/2024

Progesterone doesn't work for everyone. I'm glad you found the benefits you needed in other products.

Sincerely,
Dr. Peter Kassner, NMD
Founding Owner

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