Heavenly London Opiniões 

192
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Heavenly London has become my favorite jewelry brand! As someone from Austria, I’ve never had any issues with customs, making the entire experience smooth and stress-free. I own five stunning p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I can't express how much I love this brand, the team at Heavenly London have been so incredibly helpful when I come knocking for another pressie for my wife or family and every time they get it right.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The best imitation diamond ear studs and tennis bracelet I have ever bought. Often when you order on line the items never look as good. These look even better and are an incredibly good price. Be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently brought the Serpent Ring and matching Gold 'Diamond' Leverback Hoop with Serpent Drop Earrings and absolutely LOVE THEM! I have so many amazing comments every time I wear them, they are com... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Joalharia personalizada

Escrito pela empresa

Meet Heavenly London, the pioneers in imitation diamond jewellery. Founded in 1993 Heavenly London was born out of a desire to create covetable pieces for friends and family. The same ethos remains today as always; to create luxury jewellery that’s accessible to all. A favourite with modern women who value variety as much as craftsmanship, the brand has evolved, expanding beyond its necklace origins, to bring imitation diamonds and demi-fine jewellery to your entire jewellery collection.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

192 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(192)

27 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful jewellery and efficient…

Beautiful jewellery and efficient delivery. I bought the most gorgeous climbing snake earrings in gold.
We are often dominated by the bigger jewellery companies like Monica Vinader etc; give the smaller jewellery companies a chance. You won’t regret it.
-Paulina Georgiou.

2 de janeiro de 2024
logótipo da Heavenly London

Resposta da Heavenly London

We are beyond thrilled that you are pleased with your order, many thanks XXX

Classificada 5 em 5 estrelas

Great service, great product.

I ordered a ring ahead of christmas, it was the wrong size. I emailed in as I had a couple of questions. Had instant replies and helped me do a new order and sorted a refund for the old purchase. Really good service and the ring looks brilliant. Thanks so much!

29 de dezembro de 2023
Opinião espontânea
logótipo da Heavenly London

Resposta da Heavenly London

Thank you so much for taking the time to write to us, we really appreciate it. It's hard to get ring sizing right over the web so thank you for your patience.
Thanks again X

Classificada 1 em 5 estrelas

Beautiful jewellery, terrible customer service

I asked to return a necklace that I purchased well in advance of my partner’s birthday. She wore it a couple of times (and looked after it) and one of the links came away. I asked what my options were, I was told that there’s a 6 month guarantee and that I had to get it fixed elsewhere. I emailed back at my disappointment that Heavenly couldn’t help in any way, never even received a reply. Unfortunately have taken other jewellery purchases elsewhere as a result.

31 de julho de 2023
Opinião espontânea
logótipo da Heavenly London

Resposta da Heavenly London

Thank you for your review Nicholas. We do i'm afraid have a 6 month warranty period for our jewellery. As i explained in my email, we are now able to offer this service with our goldsmith. We are literally just a tiny team of two people! We are also working on bringing out a replating, cleaning and repairs service bundle by the end of this year.
Thanks again for taking the time to write your response and wishing you a happy 2024.
Maddy x

Classificada 5 em 5 estrelas

Beautiful imitation jewellery fabulous designs.

The best imitation diamond ear studs and tennis bracelet I have ever bought.
Often when you order on line the items never look as good.
These look even better and are an incredibly good price.
Beautifully packaged with instructions on how to look after your jewellery which is very helpful.
Very easy to order and efficient in every way.
Thank you Heavenly London my daughters will be thrilled with their presents.

20 de dezembro de 2023
Opinião espontânea
logótipo da Heavenly London

Resposta da Heavenly London

Thank you SO much. We are just delighted to hear of your positive experience :)

Classificada 5 em 5 estrelas

Beautiful Brand

Beautiful Brand, exquisite pieces. This is my second purchase. The level of service goes above and beyond. Fantastic communication throughout and fast delivery. Will defiantly be buying again,

24 de novembro de 2023
Opinião espontânea
logótipo da Heavenly London

Resposta da Heavenly London

Goodness me thank you thank you thank you x

Classificada 5 em 5 estrelas

Very impressed with this company

Very impressed with this company, I have bought several items for my daughter and they take extra care with the packaging and delivery very quick
Lovely jewellery too

27 de novembro de 2023
logótipo da Heavenly London

Resposta da Heavenly London

So lovely thank you for taking the time to write such gorgeous feedback x

Classificada 5 em 5 estrelas

Beautiful earrings

Beautiful earrings. Sit nicely in my ears. Nice to know the Princess of Wales has a pair too.

27 de novembro de 2023
logótipo da Heavenly London

Resposta da Heavenly London

Aw how lovely. Haven't changed the design since pre 2012 when she first wore them! So glad you like them X

Classificada 5 em 5 estrelas

Slick

Products are good and service excellent.

27 de novembro de 2023
logótipo da Heavenly London

Resposta da Heavenly London

What a lovely review, thank you Bill !

Classificada 5 em 5 estrelas

Timely delivery of birthday gift

Delivered on time to my niece for her birthday. She loved the earrings and was excited to wear them.

1 de novembro de 2023
logótipo da Heavenly London

Resposta da Heavenly London

Thank you so much for taking the time to write. So glad your niece likes her earrings :)

Classificada 5 em 5 estrelas

Beautiful jewellery

Beautiful jewellery, fairly priced and nicely presented. It is always exciting when I receive an order to see how beautifully made each piece is. I have to admit to quite a collection because I just can't resist a new piece of jewellery.
Denise Abrahams

3 de novembro de 2023
logótipo da Heavenly London

Resposta da Heavenly London

What gorgeous words, thank you so much XX

Classificada 5 em 5 estrelas

Earrings are lovely!

Earrings, which arrived quickly and when promised, are lovely. Thank you.

6 de novembro de 2023
logótipo da Heavenly London

Resposta da Heavenly London

Thank you for your lovely review, we are delighted you're happy with your purchase x

Classificada 5 em 5 estrelas

Heavenly indeed

Light weight and just what I wanted. Clever design that can be a clip on or used for pierced ears.
The box is small and not as smart as a jewellery box usually is.

3 de novembro de 2023
logótipo da Heavenly London

Resposta da Heavenly London

Thank you so much for your lovely review Anne! Please get in touch with us if you would like a larger box? Thank you again x x

Classificada 5 em 5 estrelas

Efficient service

Had trouble with the website not working properly but the customer service was excellent ordered my item for me and invoiced me. The necklace arrived within a few days and was nicely packaged and looked beautiful.

1 de novembro de 2023
logótipo da Heavenly London

Resposta da Heavenly London

Thank you for taking the time to write such a Heavenly review. We are so grateful thank you xxx

Classificada 5 em 5 estrelas

Couldn’t recommend more highly - LOVE

Heavenly London is my jewelry go to, every time. Over the years I’ve bought many pieces for myself but also as gifts for family and friends. Without fail, each recipient delights in how special the pieces are. I get compliments all the time when I wear my pieces. So much work must go into conceiving, designing, sourcing, producing and marketing them.

I very much admire all Maddy (a busy mum of two young children) and her fabulous team have built. I truly love the brand for their ever evolving designs, the creativity, quality & price point but it must be said their service is the best I’ve ever come across in the industry. So personal, super reactive and always willing to help. They go above and beyond in everything they do. Everyday. I’m a fan, as are all my friends and family now!

2 de outubro de 2023
Classificada 5 em 5 estrelas

Stunning

Absolutely stunning jewellery - very well made and such wonderful service too. Always so thrilled to receive a Heavenly parcel which comes tracked and with regular updates. Can't wait to wear my latest gems! XX

2 de outubro de 2023
Classificada 5 em 5 estrelas

Earrings are beautiful!

Earrings are beautiful. I had them in silver already so knew how stunning they are but I treated my mum to them in gold & they’re even more stunning, if that was even possible! Customer service is exceptional too, not just their products are amazing, can’t recommend Heavenly Necklaces enough :)

2 de outubro de 2023
Classificada 5 em 5 estrelas

Stunning earrings

Stunning earrings! Love these earrings - classy, very pretty, great price. Super speedy delivery. Delighted with this purchase.

7 de setembro de 2023
logótipo da Heavenly London

Resposta da Heavenly London

We're so grateful for the positive feedback and really appreciate you taking the time to spread the love. Thank you X

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais