Hedgeapple Opiniões 

285
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great Customer Service. Had a very small issue with a delivery. Megan Reetz replied very quickly and helped resolved it right away. Thanks for your help! Rick

Classificada 5 em 5 estrelas

Customer service and delivery team were amazing!!! They constantly communicated status updates and even gave us a heads up when they were one hour out from house. Our new dining table arrived in perfe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing price during July 4th week. Customer service was done over the phone with a very polite lady who answered all my questions and closed the sale right away. My sofa is beautiful, exactly what I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The customer support person assisting with our purchase of two large Scatchard ceramic lamps has been helpful and wonderful to work with. Thank you Megan, at HedgeApple. Scatchard lamps are produced b... Ver mais

Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Decoração e Design de Interiores
  4. Grossista de móveis
  5. Loja de mobília para quartos

Sobre Hedgeapple

Escrito pela empresa

HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.

From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.

We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

285 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(285)

76 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I finally received my bed

I finally received my bed, and what a disappointment. The boxes were all destroyed and re- taped, not a great start. Upon opening them, pieces start to fall out, that had been damaged, and were clearly destroyed. The bed is certainly pretty, but the quality is so poor. All the fabric is stapled together, and visible, because the under fabric was all torn. I will be asking for compensation, terrible service as well.

15 de maio de 2024
Opinião espontânea
logótipo da Hedgeapple

Resposta da Hedgeapple

Good Morning Kimberly,

I'm so sorry to hear about the issues with your bed. One of my team has reached out to assist with getting this resolved.

- The HedgeApple Team

Classificada 5 em 5 estrelas

Amazing!

Your staff is amazing! I ordered pillows that arrived on time, they were packaged nicely and every time I called a real person anwered all my questions. Another company had my money for six months and I never received the pillows. Definitely buying more from Hedgeapple!

23 de abril de 2024
Classificada 5 em 5 estrelas

Great Customer Service

This was my first experience with this site. I order a rug and it was delivered faster than expected. Since this was the right color, I proceeded to order two more rugs. Each of them came as quickly as the first. I was impressed.

24 de abril de 2024
Classificada 5 em 5 estrelas

Angie was wonderful to work with

Angie was wonderful to work with. She listened to what I was needing and helped me find the perfect piece for my home. I’m looking forward to having her help me choose accent and wall decor. She will definitely help me step up my style.

20 de abril de 2024
logótipo da Hedgeapple

Resposta da Hedgeapple

Thank you so much for leaving us a review, we are thrilled to hear how great of an experience you had working with Angie. She truly is such a amazing part of our team, we couldn't imagine our showroom without her there.

- The HedgeApple Team

Classificada 4 em 5 estrelas

I was not informed when the item was…

I was not informed when the item was shipped so I could not track it. Fortunately my neighbor was able to accept the package since I was out of town. Bad communication from Hedgeapple!

15 de abril de 2024
logótipo da Hedgeapple

Resposta da Hedgeapple

Good Afternoon Carol,

Thanks for taking the time to leave us a review, I'm sorry to hear you didn't receive the tracking notification. I know how concerning it can be to place an order and not be sure when to expect it to arrive.

Checking our system, I'm showing that we emailed the address you input at the time of ordering, on April 19th at 8:13 AM CST with the tracking details of your order. Perhaps the email may have went to a spam folder?

Since the item was received, it doesn't sound like we need to delve any deeper, but if you have any other questions or concerns please do not hesitate to reach back out to us!

- The HedgeApple Team

Classificada 1 em 5 estrelas

Ordered two ceiling fans

Ordered two ceiling fans, over 10 days later you email me stating out of stock for over a month. A waste of time, ordered the two fans elsewhere in stock.

12 de abril de 2024
logótipo da Hedgeapple

Resposta da Hedgeapple

Good Morning Peter,

I'm very sorry your first order experience with us didn't go as planned. We do our best to keep inventory updated as much as possible as we know how frustrating it can be to order something and find out it's not available.

- The HedgeApple Team

Classificada 5 em 5 estrelas

Great customer service

Very responsive when I reported a defect with the item we purchased.

3 de abril de 2024
logótipo da Hedgeapple

Resposta da Hedgeapple

Hey Catherine,

I'm glad our team was able to assist you with your order! If you're ever on the hunt for home decor again, please keep us in mind.

- The HedgeApple Team

Classificada 5 em 5 estrelas

Best price, easy order, quick delivery!

Very easy on-line ordering. Price was the best I found anywhere. Chairs arrived quickly and very well-packaged.

7 de abril de 2024
logótipo da Hedgeapple

Resposta da Hedgeapple

Thanks for taking the time the leave us a review Kelly! We're thrilled to hear you love your new chairs. Have a great day!

- The HedgeApple Team

Classificada 5 em 5 estrelas

Unique and beautiful cloche.

I was pleasantly surprised on how well my cloche was packaged. It is beautiful, exactly how is was described.

7 de abril de 2024
logótipo da Hedgeapple

Resposta da Hedgeapple

Thank you for leaving a review, the Strix Cloche is such a terrific item. Please come back and see us again if you're ever on the hunt for new home decor!

- The HedgeApple Team

Classificada 4 em 5 estrelas

The vanity is great looking the…

The vanity is great looking the picture, however I have not received the item. The estimated shipping date is not accurate. Shippers web site is poor. The new date to receive item is now 4.23.24. Lets see what happens on the 23rd.

6 de abril de 2024
logótipo da Hedgeapple

Resposta da Hedgeapple

Good Morning Robert,

I'm sorry that the carriers tracking isn't providing more frequent updates to keep you in the loop on an ETA. Typically once the item arrives at the delivery terminal, the carrier will then contact you within a couple of business days to schedule the delivery.

I'm going to have one of our customer service team reach out to you and they will help ensure you have all the necessary information regarding the shipment until it's delivered.

- The HedgeApple Team

Classificada 5 em 5 estrelas

Excellent service

Ordered a great coffee table I’ve been eyeing on sale that was priced higher everywhere else. I recieved my confirmation and it was delivered very quickly. Very happy.

4 de abril de 2024
Classificada 5 em 5 estrelas

Amazing experience

Amazing experience! Fast shipping. Customer service rep even recommended I wait a couple weeks prior to placing my order to take advantage of an up and coming sale!

21 de março de 2024
logótipo da Hedgeapple

Resposta da Hedgeapple

Thank you for leaving us a review Taryn!

Classificada 4 em 5 estrelas

Our item arrived on time and it looks…

Our item arrived on time and it looks as expected. The item was a little slower than expected in shipping from the store but the overall time from Oder to deliver was fine. The delivery guys offered to unpack the item for a tip which was a bit off putting. Overall, we’d consider purchasing other items from the seller.
After nearly a month I am starting to notice that the veneer is starting to chip in random areas around the table.

17 de março de 2024

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