Heirloom London Opiniões 

61
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wonderful experience with Ruth. My partner had his late mother’s engagement ring and wedding ring in a box under his bed so I decided to remodel them into a ring that he could wear every day. Ruth wor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was referred to Heirloom London by a colleague, who knew Ruth through a friend of a friend. At this time I was planning to propose to my (now) fiancée! Not knowing where to start, other than trawl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The team came recommended by a shared friend. While I did a ton of research beforehand and during, nothing beats talking to an expert who loves their craft. Ruth couldn't have been more helpful and in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From start to finish Ruth was warm, friendly, and hugely knowledgable about jewellery! She listened to exactly what I wanted, offering advice and suggestions throughout. My experience with Heirloom... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria

Informação fornecida por diversas fontes externas

At Heirloom London we combine the convenience of a concierge service, with the quality of a Bond Street store, and the buying advantages of industry insiders. Please note that we have moved to Reviews.co.uk for later reviews so check us out there!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

61 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(61)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bobby Dazzler!

I have had the most wonderful service from Ruth at Heirloom in purchasing an engagement ring for my partner Rosie.

I was put in touch with Ruth through a mutual friend, and we began with an initial phone conversation, during which I outlined roughly what I was envisaging.

Ruth was easy to chat to, and within a day had sent me a very professional presentation summarising our discussion and making design and diamond suggestions based on my vision. I was impressed to see Ruth had got it absolutely spot on, and had understood what I was imagining exactly. Ruth was also incredibly discrete and we carried out communications in my preferred way (email with a coded subject heading!) so as not to raise suspicions from my partner!

We arranged a meeting in which Ruth brought some stones and mounts for me to examine and she was very informative. I made my selection and the finished ring was hand delivered 2 weeks later, with options to engrave and customise in every detail. It was truly stunning- far beyond what I thought my budget could get me, and with such a personal service too... I was blown away- and so was Rosie when she saw it.
I had imagined that an exclusive service like this would carry an exclusive price tag- but it need not. The ring I purchased is unique, has a story, and would have cost about 50 percent more from the high street for something even remotely similar.

Thank you Ruth and the Heirloom team!
I already have male friends quietly asking me for Ruth's number so they can get her to design and make their special gifts too.
I would recommend Heirloom without reservation. 5/5!

2 de novembro de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thank you very much Andy, and you can be very proud of your diamond selection skills! Really pleased it all went so well.

Classificada 5 em 5 estrelas

simply great!

When you're faced with the problem of finding a right diamond ring that your girl-friend will like, and there are too many options in the market and you can't be 100% sure what you're getting, look no further and contact Heirloom London.
It's been great having Ruth's help in my search. Ruth first met us to understand what we liked and then brought us number of options and advise us on what to go for.
I'm extremely pleased how the whole process was simplified for us and we got a beautiful ring at the end at a great price!
I highly recommend anyone looking for rings or any jewelry for that matter to speak to Ruth. She's very personable and professional.

2 de novembro de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thank you Riz, it was a pleasure to help and your now fiancee!

Classificada 5 em 5 estrelas

Very professional, knowledgeable and imaginative.

Ruth totally grasped what I wanted as a wedding ring from the on-set.
She came up with workable variations of my ideas, pointing out the shortfalls and positive aspects of each idea I came up with.
Her final design arrived and was absolutely perfect.
I'd recommend Heirloom London to anyone looking for bespoke Jewellery at great prices.

21 de outubro de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thanks very much James, we're really proud of your finished wedding ring - it is a great inspiration now!

Classificada 5 em 5 estrelas

Perfect Sophisticated Glam!

Ruth did a fab job in the sourcing and the design of my pearl and platinum earrings. I know they are special as I often get asked about them.

The husband was in safe hands with Ruth's guidance and wealth of knowledge. He was happy he made the right choice and I am over the moon with such a beautiful birthday present.

26 de agosto de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Engagement ring

I recently asked Ruth to help me choose an engagement ring for a surprise proposal. She could not have been more professional in helping me, a typical clueless bloke, choose. We are both so happy with the result. I can't recommend her highly enough. She made the process completely stress free. If you are thinking of proposing speak to Ruth first!

23 de agosto de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Mike, thank you so much for your lovely review. Really glad you are both happy, it was an absolute pleasure helping you!

Classificada 5 em 5 estrelas

Fantastic service with a gorgeous collection of rings

Ruth and Heirloom London are fantastic. Knowing very little about diamond rings and having looked at so many variations of engagement and wedding rings it was a relief to meet an expert like Ruth. Not only did she take the time to meet me on numerous occasions to go through ideas but listened to what I was looking for, getting to know me and my style. The end result is I have a gorgeous diamond ring which is still sparkling away and a unique wedding band to go with it, I constantly receive compliments on them and only have Ruth to thank.

7 de julho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Hi Jas. It was an absolute pleasure, you chose the perfect design for your style, and we are very proud of the diamond we found for your ring as well!

Classificada 5 em 5 estrelas

The best bespoke jewellery design service on the market.

I am not an expert when it comes to jewellery and I really needed the expertise and support from someone that could help me. Ruth from Heirloom London is extraordinary, her advice and fun approach made the whole experience easy and memorable. She is a treasure that helps you create the perfect "Yes please". Great job!!

23 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thank you very much Sanj - you choose an awesome diamond and setting - you can be proud!

Classificada 5 em 5 estrelas

Quality Service

My fiancée discovered Heirloom London and I first met Ruth when I went to choose my wedding ring. As a man I thought this would be easy, but I spent two hours dithering and asking annoying questions. She entertained them all, gave sound advice and got one made up for me in Fairtrade gold.

My fiancée's wedding and engagement rings are exactly what she wanted. Not too showy but definitely classy. Again, Ruth understood what we were after perfectly.

The cost is a good chunk less than the high street. We're not exactly minted, but scraped together enough for a sparkly diamond that inspires jealousy (which is apparently an important quality in an engagement ring).

Ruth was flexible about meeting and kept us up to date with regular emails after the order was placed. Full marks for customer service.

17 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thanks Andy, glad we were able to find you exactly what you wanted. Good luck with the wedding!

Classificada 5 em 5 estrelas

One very successful Christmas present

OK, I am hopeless at buying jewellery for my wife. Some of the things I think look great, she also thinks look great. But then there's the things she things just look OK, and the things that she things she thinks look dreadful. And when she and I are having that conversation, that means I have made an expensive mistake. Ruth at Heirloom is brilliant because she has great taste, but she also takes time to understand quite what is likely to work and what isn't, and she has great contacts amongst designers such that she has a really wide range of products to offer.

And if she gets it wrong, at least it isn't my fault!

16 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Many thanks Joe - relieved we got it right then!

Classificada 5 em 5 estrelas

Excellent advice and a great result

Ruth helped us transform an existing piece into something personal and stylish. She came up with helpful ideas and had great contacts to enable us to obtain the right designer, and made the process very easy thoughout.

14 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thank you very much Sally - we were really pleased to help make a special piece even more special for you to enjoy.

Classificada 5 em 5 estrelas

Serious quality!

Ruth at Heirloom London had already brilliantly consulted my now husband and I to help design and source my engagement ring. So it was only natural to return to her when deciding on our wedding bands. Yet again, Ruth's knowledge, experience and professionalism shone through. Her advice was invaluable. I am absolutely delighted with my 'vintagesque', sparkly wedding band which sits perfectly alongside the simplicity of my stunning engagement ring. If you want something created and delivered with care, attention to detail and serious quality, get in touch with Ruth to create your very own special heirloom!

11 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thanks so much Georgette - absolute pleasure and thank you for sharing the wedding pics as well! We feel very proud to have been involved.

Classificada 5 em 5 estrelas

Could not recommend highly enough! Great Experience - Thank You

I was referred to Heirloom London by a colleague, who knew Ruth through a friend of a friend. At this time I was planning to propose to my (now) fiancée! Not knowing where to start, other than trawling Bond St or Hatton Garden (not recommended) I wanted to find a personal, high quality engagement ring.
Ruth is an incredibly trust worthy and professional concierge partner to help you design/craft your ideal piece of jewellery. The journey we went through was stress free, flexible and produced an amazing ring.
I can't recommend Ruth and Heirloom London enough! Great Experience - Thank You

11 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thank you very much Elliot, it was such a pleasure and the HL team were so excited about the amazing diamond you chose - we couldn't wait to see it mounted!

Classificada 5 em 5 estrelas

A wonderful service - highly recommended

All wedding rings are not created equal. Well, that’s what I learnt when it came to having to buy one. I had no idea how complicated buying a simple wedding band could be. In order to fit with my engagement ring and suit my size and shape of hand, it had to be the right width, depth and ‘profile’. However, a quick call to Ruth, and a couple of photographs of my engagement ring later and she knew exactly what I would need. Her knowledge was fantastic, service superb and she filled me with such confidence that I knew I had made the right decision to involve her. Within an incredibly short time after our initial chat, our wedding bands arrived. True to her word, they were perfect! If you are reading this, wondering whether to ask for Ruth’s advice, well I can only say….do it!!

10 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thank you very much for such a lovely recommendation Amanda - we really enjoyed helping you!

Classificada 5 em 5 estrelas

Perfect

Ruth was fantastic from the first phone call, genuinely wanted to help to find the perfect engagement ring.

I wanted the proposal to be a surprise and Ruth assisted me at every stage with numerous meetings and guided me through the decision making process. The end result was a "yes" and a perfect ring that no one, least of all my fiancé, could believe I had chosen. Overall I feel I got good value for money as well so was very pleased. Thank you Ruth!

10 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thank you Dave, it was a pleasure to help you and we really enjoyed hearing about your engagement plans which MI5 would have been impressed by! There was no way she could have said no!

Classificada 5 em 5 estrelas

One stop shop for my jewelry needs

I've used Heirloom on multiple occasions now over several years and have already unreservedly recommended Ruth's services to others. Ruth spends valuable time up front understanding exact requirements, and can take a burgeoning idea through the conceptual stage to come up with a number of options inclusive of budget, design, stone type, quality and fit with individual taste. Additionally, the uniqueness of the pieces that Ruth is able to source are what make Heirloom particularly attractive. Being able to recount a certain knowledge and story behind each piece means that the gift is ultimately much more appreciated and meaningful. Just ask my wife.

I have personally used Heirloom for my wife's engagement and wedding rings, as well as custom built pieces created with our children in mind. In every sense of the word, heirlooms.

10 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thank you very much Justin, we really appreciate your loyalty and the beautiful pieces of jewellery we've been able to curate for you.

Classificada 5 em 5 estrelas

Brilliant service, wonderful result

Ruth was fantastic, very patient and delivered a great outcome.

10 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thanks Ben, it was a pleasure working with you, and we are very proud of your ring as well - you chose magnificently.

Classificada 5 em 5 estrelas

Great Customer Service Experience

Heirloom were great. They fitted in with my diary in terms of telephone discussions and consultations. They were very helpful in terms of discussing options and ideas, so that when I finally made a decision I knew it was the right decision. And of course the they passed the final test with flying colours - my wife loved her new earings. I am please to see that she still wears them and they haven't disappeared into that rarely opened box where some of my earlier - not so successful - attempts at birthday presents have ended up.

9 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Was a pleasure to help you, and so pleased that your gift is so loved - as it should be!

Classificada 5 em 5 estrelas

Guidance that you can trust

I've never worn jewellery and so know nothing about it. Suffice to say, when I needed to get a engagement ring and wanted to get something special, I was completely out of my depth. I still wanted to get quality at the same time as value. A friend recommended Heirloom. Ruth walks you through the buying process from the design of the ring, the type of diamond, and the cost of everything. Plus, she really cares about making a quality ring. In the end I got a great ring that my 'now wife' loves.

9 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Thanks for your review David - you chose brilliantly and your design choice is now one of our favourites.

Classificada 5 em 5 estrelas

The perfect wedding rings with none of the hassle

Choosing our wedding rings was one of the last things left for us to do. Convinced we just wanted something simple, we headed to a few shops and quickly realised we didn't know what we were looking for and didn't really like anything we saw. A friend recommended Ruth to us and the moment we sat down with her and talked through the options with her, we knew this was the way forward. She gave my husband (a jewellery first-timer) all the hand holding he needed and gave me several options to choose from that would look good with my engagement ring. I'm so happy with my wedding ring, it's perfect.

9 de junho de 2015
Opinião espontânea
logótipo da Heirloom London

Resposta da Heirloom London

Its a shame we can't give our customers five stars, as it was a pleasure working with you from start to finish!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais