Heist Studios Opiniões 2920

TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I only buy Heist tights. Yes, they are more expensive than your ordinary tights but it would definitely save you money overall.

Classificada 5 em 5 estrelas

Heist makes fantastic tights, and their service is rapid and reliable. Now can’t wear any other tights because theirs are so comfortable and always fit well. They never wrinkle, even after multiple wa... Ver mais

Classificada 4 em 5 estrelas

Sent quicker than announced and arrived two days earlier than expected. The tights are wonderful, as always. The shop could be more transparent about the duties due for deliveries outside the UK thoug... Ver mais

Classificada 5 em 5 estrelas

These tights are exactly what I have been looking for, for AGESSS! I'm a curvier girl and I've always worn leggings because they're comfy but of course wearing them with socks... its not a vibe and mo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa interior

Escrito pela empresa

Since 2015, Heist has redefined the foundations industry. Born out of frustration with sagging tights, restrictive shapewear and uncomfortable bras, we set out to design pieces that actually work - foundations that move with you, not against you. Every body is different. Every body deserves foundations that feel as good as they look. That’s why we create underwear and tights that are engineered for comfort, support and style in equal measure. By combining world-first technology from sport and science with a deep understanding of the body, we’ve invented tights that hold their shape, shapewear that sculpts without constriction, and underwear that elevates the everyday. We’re here to set a new standard, to prove that the foundations closest to your skin should be the ones you think about least, because they simply do their job brilliantly.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lamborghini of the tights world

I was really reluctant to spend £35 on a pair of tights but I thought give them a go they could be the Lamborghini of the tight world
I was right! Stunning, so stretchy, not flimsy and look stunning on.
The only wish I would have is do a better size range I’m a uk 10
Have a 10-12 rather than a 6-8 then 12-14

12 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I love Heist Studios tights

I love Heist Studios tights. As a clumsy person that usually destroys a new pair of tights within hours, I'm grateful for how sturdy they are and comfortable around the waist.

12 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I bought two pairs for 55 pounds

I bought two pairs for 55 pounds. The good feature of these tights is that they don’t fold in the waist however both tights got laddered before I even left the house and went straight to the bin. I tried to reach out to the customer service and didn’t hear back. What a waste of money.

4 de novembro de 2025
Opinião espontânea
logótipo da Heist Studios

Resposta da Heist Studios

Hi Noa,

We’re so sorry to hear both your tights laddered - this is not the experience we want our customers to have.

I can see you got in touch with our customer service team on 04/11 regarding the issue with your tights. Our team reached back out to you that same afternoon requesting a photo of the ladder, however we didn’t receive a reply from you.

I have just responded to you directly on the email thread again so we can get something sorted for you as we’d love to turn things around!

Hope to speak soon,
Sarah @ Heist Studios

Classificada 1 em 5 estrelas

Waste of money

Bought tights from Heist for the first time. Holes in both toes on the first time of wearing. Very disappointed and total waste of money

EDIT: Customer services very good and responsive. But would still not recommend the tights. Replacement black pair ended up with a whole of the waistband on first wear. Nude tights are too thick, bunch at the ankles and weird colour

4 de novembro de 2025
Opinião espontânea
logótipo da Heist Studios

Resposta da Heist Studios

Hi,

Thank you for your feedback on this,

We’re so sorry to hear your first pair of tights tore at the toes - this is not the experience we want our customers to have.

We would love the opportunity to turn things around! Please contact our customer support team who will be happy to help get something sorted for you at support@heist-studios.com.

Best wishes
Sarah @ Heist Studios

Classificada 3 em 5 estrelas

Sticker shock

Honestly. I just can’t get over the sticker shock. They are great tights but, hey maybe 20 quid. Charging 40 quid is just too much.

25 de outubro de 2025
Opinião espontânea
logótipo da Heist Studios

Resposta da Heist Studios

Thanks for leaving feedback - we really appreciate it!

We understand our prices are a little higher than your usual high street brands, however the quality and longevity of our tights are our highest priority. We have developed our products to ensure our tights are ladder resistant and the waist band has that ‘no tights’ feeling with no digging or rolling down.

Our customised customer service experience is also very important to us and rest assured if you have any issues or questions with your tights our friendly care team will be more than happy to sort this for you.

Regards
Sarah @ Heist Studios

Classificada 5 em 5 estrelas

My secret weapon to feel a tiny bit fabulous

I’ve purchased many pairs of tights over the years and have to say Heist are absolutely fabulous. Their tights are the highest quality and with varying waist heights they also give me added confidence when wearing them. Thank you Heist for being my little luxury that makes me feel a tiny bit fabulous in my crazy stressful job! X

1 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

These tights are amazing

These tights are amazing - yes they are a little more than I would normally pay , but they are a very good quality and will last me for a long time. I bought two pairs one being the spotty dotty which I absolutely love ❤️

31 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best customer service

The service is the best I have ever encountered. They solved my problem instantly. I felt valued as a customer which makes that company ahead of many other ones.

8 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Comfy and Durable

Shipping was fast, and the tights are SO soft, warm, and comfortable. First day I got a pair caught on something (my fault), and they haven't laddered - even after washing and wearing again. I'll definitely be buying more and highly recommend!

20 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Quality tights.

Arrived on time. Interesting tone of colour- not your usual high street navy.
Quality tights with a bit of support.

26 de outubro de 2025
Opinião espontânea
logótipo da Heist Studios

Resposta da Heist Studios

Hi Nuala,

Thanks for leaving feedback - we really appreciate it

Great to hear you love our range of coloured tights!

Best wishes
Sarah @ Heist Studios

Classificada 5 em 5 estrelas

Achat collants

Très fan de Heist Studio depuis longtemps ! Les collants sont hyper confortables, la ceinture est parfaite et ne roule pas. Je note juste une petite baisse de qualité sur les 80 deniers récemment, avec de légers traits qui apparaissent. Mais je reste fidèle à la marque, que je recommande sans hésiter.
Expérience d’achat bonne site bien fait

6 de outubro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais