Staff so rude, offered to pay them what I could afford but wasn’t to there standard. And a single mom of 4 children suffering with severe anxiety and depression this isn’t easy. The constant phone cal... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Poor customer service, refusal to listen to explanations or any sign of empathy then hung up before I could respond. Do not know the law on minors and debt! The female who took my call blamed everybod... Ver mais
Disgusting 'company'. Had the nerve to try and serve up an unsolicited debt to my 17 year-old autistic son over some dodgy gym membership he took out at the age of 16 in Essex. Seems like there's just... Ver mais
The staff are absolutely disgusting and so rude, never ever in my life have I come across staff so rude in my whole entire life they should be ashamed of themselves
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Genuinely awful.
A loan that I nearly cleared and became very ill and fell into debt. I owed less than 100 now according to helixits 700+. It's not.
I'm autistic with learning difficulties and currently in and out of hospital. This company are parasites they will ring you multiple times before 830am they will email and email. Who ever writes their communication has typed a teenager because when I offered a pay day that I knew I could make I had some pi**y reply. Deeply unprofessional, literal predators. Currently in process of getting help from a FOS and citizens advice due to how bad they've been. Caused genuine stress while I've been in hospital.
I've asked for all communication to be through email because of how bad they are and they refuse to listen they ring and ring. It's so there's no paper trail to how awful they really are.
Absolute scammers….day after day
Absolute scammers….day after day, worrying my terminally ill husband, he keeps telling them this isn’t his name, they have the wrong number, but they just keep going. I think the police have their details now and we may sue.
Taking legal action
I'm absolutely disgusted by this company, they are chasing me for a debt I didn't even know I had which is 7 years old!!! I've explained I currently can't afford what they are making me pay I've done income and expenditure forms. All the say is they are going to take me to court. Absolutely disgusting company
Liars and bullies
These people are nothing but liars and bullies who think it's professional behaviour to harass and threaten a vulnerable person. They ignore all emails sent to them and when you call them they are rude, abusive and argumentative.
I ordered 2 pairs of shoes from this…
I ordered 2 pairs of shoes from this bunch of scammers i ordered size 9 i received size 6 when they where asked to replace them i received pages of documation to fill in and pay for the return I then asked for a prepaid label no reponse i then contacted my bank to investigate and a full payment was retuned to my account pending this morning i received 5 emails from Healix threatning me with court action and i now owe them over £900 this firm is baty in the extream do not use them for anything be warned
Never been one to leave a review just…
Never been one to leave a review just not that type of person but today this company has shown me how childish and immature they are.
Refusing to take my current address and threatening to turn up to my family‘s address and avoiding actually doing their job and trying to play the bounty Hunter but probably couldn’t fight their way out of a wet paper bag.
£500 is my debt and I’ve got what seems like kids behind a phone feeling special it reminds me of a company I used to work for called Bright house when I used to debt collect for them when I left school
Being recalled after putting the phone down on me and then putting the phone down on me again to get the upper hand which makes no sense it’s something I’ll do when I was five
It’s almost like I don’t actually want the money they just want to play games
To be fair, I have my whole phone calls recorded and I’m going to the small claims court with the citizens of advice bureau possibly just because of the way these “
“Advisor” have been behaving
Very rude and unprofessional staff
Very rude and unprofessional staff. Had a call today as I was in my way out for a debt I apparently still owe. I asked if someone could call me back as I was on my way out. The man told me no as they needed to speak to me there and then. I told them I was rushing and on my way out the door as I had a taxi waiting and did not wish to discuss personal matters in a taxi. The man said no and he would instead send my details to court for refusing to pay. I did not refuse to pay and asked for a call back so I could sort this and was refused by them. I still refused to continue the call and asked again for a call back and the man again said no and said I’ll be sending your stuff now to the court. Very rude, unprofessional and use bullying tactics. How are they allowed to operate like this. I know what rights I have and know I can set up a payment plan. I also know these companies get commission for getting the debt paid earlier. I get they want their commission but to try and bully people is very unprofessional and wrong.
Unprofessional, Rude and disrespectful.
This company and their staff are beyond unprofessional. They so unhelpful, argumentative, rude, and act like immature children. Not only there regular collections staff but also their managers, upon speaking to one he belittled me, laughed at me and refused to let me speak. How has something now been done about this company already they do not treat people like people and instead treat them like poo under their shoes. Hellix you are a disgrace and I hope you learn how to be people rather than blood sucking Monsters.
Tedious.
Tedious.
I found [them] to be quite disappointing. Naturally, it is just my opinion.
The experience was pretty poor. It was an endless
stream of tedious. An'drew a lot of confusion. Electric intermittent and dropping out. ERRors ING TON of stuff...
One of our team gave up pretty early on, and for the
rest of us it was basically tedious dealings.
I won't be going back.
I have been receiving txt messages and…
I have been receiving txt messages and phone calls from theese people claiming I owe money for a dept I apparently had I tryed to explaine iv had no such dept but they just wont have it very rude and constantly saying I have loonys
Awful
Update: requested all contact in writing today at about 1pm and received another 2 phone calls at 17.59 and 18.01 today where an agent stated they do not deal in emails or letters, only phone calls... how incredibly suspicious, especially that they have now called me off 3 different phone numbers!
The worst of the worst. Insist I have to repay what I cannot afford and threatened me with a CCJ 24 hours after first contacting me. Also called me off a mobile phone and insist I need a CCJ for "messing about" because the maximum I can afford right now is £1 a month (no income whatsoever). I am disabled and neurodivergent and having a full on breakdown. Well done Hellix!
Incompetent staff and rude
Had my very first call of the team today, I missed the call so returned it back, he was just blatantly rude and asked why was I calling him, I said well I'm returning a call, he said something and I didn't quite hear, I said pardon, hw said what part don't you understand . So I put the phone down, no one has time for this kind of ignorance, don't phone people with a bad attitude, talk about incompetent
Vile
Absolutely vile company employing rude, unprofessional bullies who harass you even when payment is being made. I am seeking advice on how to get this company investigated as they should not be allowed to conduct themselves in this manner and use intimidation and threats to pursue debts, which they do not provide any evidence of.
VERY THREATENING
Similar reviews to what I’m about to write very very threatening.. ALWAYS. Talking over me !
my parent had died so I didn’t make a payment I wasn’t dealing with it well as you would expect ! If you have ever had a parent loss you will understand
I’m still struggling coming to terms with everything so I decided to reach out for help to money buddies who have booked my 1st appointment I have sent proof of this appointment and emails asking for proof of my id , signature bank details that I signed up for this account they saying I owe ,
I need solid proof I owe this debt and they can not send me it ! I asked for a break down and dates when I took this ( pay weekly carpet out) they are very threatening I am going to make further complaints
I am not Marie Maloney of 48 Eversley…
I am not Marie Maloney of 48 Eversley walk ts3 7er and yet for weeks I have been getting texts and abusive phone calls that keep telling me to ring about this debt. You should remove my phone number from your records and you should not be sending personal details like this to people. You have the wrong phone number. This is her data and I hope she complains about data protection if she sees this.
This company are aggressive not…
This company are aggressive not professional and don’t seem to be knowing what they’re doing they just demand payment. Don’t do an income check correctly and just constantly send threatening emails when payment plan has been made no compassion seems to be just a quick set up business to take money off people that don’t have it
Absolutely awful service.
Absolutely awful service.
Cannot provide proof of the debt that they say is apparently owed, even though I have proof that no such debt exists, alongside the original company also confirming this.
Questioned the lady on the phone to be hung up on.
Please please ask for proof of the debt and contact the original company they are claiming to be acting on behalf of before paying them any money to these monkeys.
Absolutely disgusting and will be reporting the the financial ombudsman also.
Unprofessional
Extremely rude , aggressive made threats over the phone about a debt that was an error , absolutely disgusting , very serious complaint is being made with an investigation needed into how this company deal with debts. Guy on the phone thought he was some sort of hard man hiding behind a desk completely uncalled for and if you have any contact from these people avoid them at all costs they have no power of collection and can only knock at the property they can not enter or remove goods. They also try to use false information over the phone stating they can leave information on your credit report which they also have no right to do they are a second rate lacky company doing odd bits for busier companies.
got contacted about a debt i forgot…
got contacted about a debt i forgot about long time ago, managed to setup a repayment plan affordable to me thanks to tom on phone made it quick and easy as possible
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








