The So-low product is great. I've used it for a few years, and will continue to purchase it. One problem I have noticed over my last 3 or so purchases is the bottles are not pumping the lotion easily.... Ver mais
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Leia as opiniões dos outros
First of all, the product itself is delightful! I also love the frankness of the company about what you provide: tools and assistance and help in our sexually intimate moments (even with ourselves!).... Ver mais
A empresa respondeu
The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself. Honsetly i was a little disappointed as well... Ver mais
A empresa respondeu
The cake I received didn’t match the description. I ordered a chocolate cake but it tasted more like vanilla. Delivery was on time, but the misdescription was a letdown. For the price paid, I expected... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Free Shipping on orders $35+
Discrete Shipping & Billing
100% Satisfaction Guaranteed or Your Money Back
Informações de contacto
Calabasas, Estados Unidos da América
- hello@hellocake.com
- hellocake.com
3,8
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
5 star
First of all your products rock ! customer service is outstanding had a issue wasn’t a problem they replaced the toy since then we bought more and they didn’t disappoint me and my wife love the products will keep buying!!!
23 de outubro de 2025
Resposta da Hello Cake
Thank you so much for your review! We're so glad to hear that you and your wife are enjoying everything! We're always here if you need us!
Resposta da Hello Cake
Thank you so much for your review! This made our day! We're always here for you if you need anything.
Resposta da Hello Cake
We are so sorry to hear you didn't get the experience you were looking for. Please be on the lookout for an email from our support team at hello@hellocake.com to help make things right!
amazing customer service!
18 de novembro de 2025
Resposta da Hello Cake
Thank you so much for your review! We appreciate the feedback and we're always hear if you need anything!
Resposta da Hello Cake
Thank you so much for your review! We're so happy to hear you are having a great experience!
Resposta da Hello Cake
We're so happy to hear you received everything quickly and that you're having a good time. Thank you for your review!
Resposta da Hello Cake
We appreciate your feedback! We're happy to have helped you out! If you ever need anything, please don't hesitate to reach out!
Customer service is always very quick…
Customer service is always very quick to respond and always provides quick resolutions!
15 de outubro de 2025
Resposta da Hello Cake
Thank you so much for your review! We're always here if you need us!
Great products
Great products, good sales. Understand the need for the 'Intake' forms to buy Meds but that is an inconvenience for current prescription holders.
16 de outubro de 2025
Resposta da Hello Cake
We appreciate your feedback! We are currently working on this process to make things a lot easier!
Resposta da Hello Cake
Thank you so much for the kind words! We're so happy to hear you are having a great experience. We are always here if you need anything!
Love!!!
Fabulous product, would rate it 5 stars! But poor communication on the shipping delay drops one star.
17 de outubro de 2025
Resposta da Hello Cake
We're sorry for the delay and we appreciate the feedback! Should we ever be put in this situation again we'll make sure to communicate more clearly.
Bad bottles
Something has changed in the dispenser of the Tush Cush. Lube is great but I bought 3 bottles and with all of them the top has separated and come off. I would attach a picture if this review allowed it. I’ve bought the same thing in the past and haven't had an issue but now I have three useless bottles. I don’t think I’ll be purchasing them again.
21 de setembro de 2025
Resposta da Hello Cake
We're so sorry to hear this is happening! We will be sending you an email shortly from our support team to help make it right!
I recently moved
They have good customer service and make the effort to ensure you are happy with the product.
24 de setembro de 2025
Resposta da Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please no that we can always update your address for you and offer a reshipment. Our team will be reaching out to you!
Great product great company customer…
Great product great company customer service is awesome always return to re order
24 de outubro de 2025
Resposta da Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Resposta da Hello Cake
We're pleased to hear you were pleased with our services. Thank you so much for your review!
Terrible it’s making me reconsidering…
Terrible it’s making me reconsidering my choice of buying here for some reason they keep on breaking and I’m very gentle with them. I cleaned them properly. I also stored them, but it’s like the motor keeps going out. it only works well for a couple of months probably not even that the last one I had only worked for about a month or two.
25 de setembro de 2025
Resposta da Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
LOVE Hello Cake!
Love all your products especially Stim for Him! You’ve made sex fun again. Thx!
23 de outubro de 2025
Resposta da Hello Cake
Thank you so much for your review! We are glad you love it!
Switching warehouses shouldn’t be my problem
I understand that you were switching warehouses, as I was told, but 20 days from the time I ordered until the time I received it is unacceptable. You should have sent it 2 day air, on your dime. That is called customer service.
23 de outubro de 2025
Resposta da Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Service was great and appreciated your…
Service was great and appreciated your support team with the issue I had and quick resolution.
20 de outubro de 2025
Resposta da Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Resposta da Hello Cake
We love this review! We are happy to know you're enjoying your item!
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