These are bad people. I would like to warn you not to use their bank card. It's nothing but just a scam. They've blocked my card twice and worse still the Uriel person that they say deals with that he... Ver mais
Localização
Alterar localização250 Hall Street, Westend Office Oark, 0046 Centurion, Gauteng, ZA
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Leia as opiniões dos outros
Worst customer service ever ,how can you tell someone to go to FNB for help after they told me the acc is closed so your bank definitely know where money is? Your customer service agent Anele Mpofu j... Ver mais
I have been trying to get assistance regarding cash out .l made a cash out last week friday when l tried to redeem the voucher l cant redeem it .it says redeemed yet l didnt redeem it .the customer se... Ver mais
Hello Paisa as a money transfer service is good overall. They process transactions as quickly as possible, which is appreciated. However, their customer service is very disappointing. Some operators,... Ver mais
Informações sobre a empresa
Escrito pela empresa
Simple, Secure Money Transfers & Banking HelloPaisa makes it easy to send money home, manage your finances, and support your family—wherever they are. With competitive rates, fast transfers, and real people behind the service, we’re trusted by communities across Africa, Europe, and beyond. From banking accounts to remittance, airtime, bill payments and more – HelloPaisa is more than just a money transfer service. We’re a partner in your financial journey. Sign up with HelloPaisa today!
Informações de contacto
250 Hall Street, Westend Office Oark, 0046, Centurion, Gauteng, África do Sul
- 012 880 1800
2,3
Mau
7 opiniões
Sem histórico de convites para avaliação
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These are bad people
These are bad people. I would like to warn you not to use their bank card. It's nothing but just a scam. They've blocked my card twice and worse still the Uriel person that they say deals with that he's never reachable. Please stick to real banks, these one are just chancers who do not know what banking entails and what Banking laws requires them. They're very unprofessional!
28 de abril de 2026
Opinião espontânea
Hello Paisa has honestly been the worst…
Hello Paisa has honestly been the worst service I’ve used. Their customer support is useless — I’ve submitted all the required documents multiple times to increase my limit, yet they keep asking for the same things over and over like no one actually reads anything.
And that R25,000 limit? Completely unrealistic. What are people supposed to do with that when they earn more than the limit? On top of that, their fees are expensive for such poor service.
Meanwhile, Mama Money is miles ahead — higher limits (up to R100,000), lower fees, and you can now even buy things online and make payments to other banks.
Honestly, don’t waste your time with Hello Paisa.
20 de abril de 2026
Opinião espontânea
Gross Incompetence and ZERO customer Service
These guys deserve a negative review!
Incompetence at its best. Take you round and round for weeks to recover money that you've remitted to them.
DO NOT TOUCH THESE GUYS WITH A 9 FOOT POLE!
6 de fevereiro de 2026
Opinião espontânea
I have been trying to get assistance…
I have been trying to get assistance regarding cash out .l made a cash out last week friday when l tried to redeem the voucher l cant redeem it .it says redeemed yet l didnt redeem it .the customer service is very bad they dont even reply or they just respond with hi how can l help you and that it no answer again
23 de janeiro de 2026
Opinião espontânea
Worst customer service ever ,how can…
Worst customer service ever ,how can you tell someone to go to FNB for help after they told me the acc is closed so your bank definitely know where money is? Your customer service agent Anele Mpofu just made it worse ,poor service,poor communication with a client ,very ignorant
25 de dezembro de 2025
Opinião espontânea
Reliable service let down by customer support
Hello Paisa as a money transfer service is good overall. They process transactions as quickly as possible, which is appreciated. However, their customer service is very disappointing. Some operators, especially the Indian/Bangladeshi agents, come across as unprofessional and unfriendly. Unfortunately, this is very noticeable when calling their customer service centre, where the tone can be rude and unwelcoming. I hope Hello Paisa takes this seriously and invests in better training for their operators to improve the customer experience.
23 de dezembro de 2025
Opinião espontânea
Sent money and still hasn't been…
Sent money and still hasn't been received. Lies after lies from Customer support
6 de novembro de 2025
Opinião espontânea
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