Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

You will be Stake'd up the ass with these clowns. They make up the rules as they go. They locked me out of my account on 23 Dec 2025, and gave me 6 business days to transfer my holding to another s... Ver mais

Classificada 1 em 5 estrelas

i have been with this company since 2022. and now they have stolen my money, closed my account. i have active trades on. gave them all the paper work they needed then they would not accept it. i have... Ver mais

Classificada 1 em 5 estrelas

Very very bad and misleading site When you join one promotion But allocation come deferent story Costumer service does exist but to confuse more and not resolve issue All sort of reason which... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Same as previous review - stay away or be prepared to be scammed. Backend is unbelievably slow. If you put a market order in, it'll fill whenever the backend wants to - even if you end up buying/selli... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector financeiro

Escrito pela empresa

Stake is an immersive and intuitive investment platform that provides seamless access to over 12,000 ASX and Wall St securities. A powerful investing experience for mobile and desktop with a slick, easy-to-use interface – whether you’re a starter or a pro. Founded in 2017 on the notion that investment opportunities shouldn’t be determined by where you’re living. Our founders noticed a growing desire for those living outside the U.S. to access Wall St markets without the headache-inducing paperwork, poor execution and excessive fees. After successfully launching in Australia, we expanded to New Zealand and the UK. Today, Stake has 500,000+ global customers as well as 9,500+ U.S. securities available, 2,500+ ASX stocks for Australian investors and a continuing mission to break barriers for investors looking to grow their wealth.


Informações de contacto

1,5

Muito mau

TrustScore: 1.5 em 5

142 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Slow Slow Slow

I do not recommend this platform for trading. Like the reviewers have mentioned I have put through market orders and that just came through minutes after. Absolutely disgusting. I tried to cancel those orders, they did not even cancel. Stay away if you're a trader.

1 de abril de 2020
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Oz, thanks for the feedback and sorry we didn't get back to you sooner. We're sorry for the impact on your trading. Over the past couple of years we've been making our platform more robust and growing our team. In future, you can reach out to support@hellostake.com for trading issues.

Classificada 1 em 5 estrelas

Classic case of ‘too good to be true’ syndrome.

For starters, TERRIBLE SUPPORT. No contact phone number, emails responded to 48 sometimes 72 hours after submitting. Child-like responses from obnoxious support staff, unwilling to stand behind their product nor provide explanations for numerous App and website issues. The overall experience reminiscent of 80’s shower-curtain ring salesman. Planes, trains and automobiles at least had a happy ending, this won’t.
Trading on Stake is basic at best, from depositing funds, executing orders to withdrawals.
Funds do not reach your trading account by the advertised time, and the more costly Express deposit option is absolute nonsense.
When funds do reach the account, you won’t be able to trade immediately unless closing and reopening the app a dozen or so times.
Very poor news, data and chart feeds, no research capabilities, constantly in ‘think’ mode and super unresponsive, all of which is unacceptable by 2019 standards.
‘Limit’ orders do not execute no matter what level the limit is set.
‘Market’ orders process swiftly and without any glitches, proving that Stake is skimming off your trades, and if you’re unaware what this means, look it up.
Though most disappointedly, Stake fails to inform new users about unsettled proceeds from sell orders. These cannot be accessed and are unavailable for trading, meaning new trades cannot be made for 2 business days. It’s an absolute disgrace and potentially a scam, as this is not noted anywhere in their user terms nor FAQ’s.
Fair warning for those looking to trade with Stake, these guys pocket interest on YOUR deposited funds whilst you battle with their cartoon app. My best guess is that Stake won’t survive the winter, if they don’t do a runner with your cash they’ll most likely be forced to close by watchdogs or the ACCC.

26 de março de 2020
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Yumi, thanks for your feedback here. We're sorry for the impact on your trading. Over the past couple of years we've been making our platform more robust and growing our team. In future, you can reach out to support@hellostake.com for trading issues.

Classificada 1 em 5 estrelas

Unreliable backend

Same as previous review - stay away or be prepared to be scammed. Backend is unbelievably slow. If you put a market order in, it'll fill whenever the backend wants to - even if you end up buying/selling at the top/bottom. It takes even longer to try and cancel orders and if it decides to suddenly fill the order after you've cancelled it you're out of luck. If you're hoping to take short term positions and trade on volatility, good luck since you'll be lucky getting one trade off every 6 hours. Better off paying a higher brokerage than using this scam.

20 de março de 2020
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Jane, thanks for the review. We're sorry for the impact on your trading. Over the past couple of years we've been making our platform more robust and growing our team. In future, you can reach out to support@hellostake.com for trading issues.

Classificada 1 em 5 estrelas

Useless and slow!

It looks good but is the worst platform ever! it will cause you to lose your money! I put a market sell order doesn't go through at the right time. I put a buy order doesn't go through at the right time. I try to cancel the already delayed orders won't let me cancel? How do u suggest anyone use this??? Stay away from this platform. I have complained many times about this they have done nothing. I am going to pull all my money from it and find some other platform that actually works.

18 de março de 2020
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Thanks so much for your review. We're sorry for the order issues and impact on your trading. Over the past couple of years we've been making our platform more robust and growing our team. In future, you can reach out to support@hellostake.com for trading issues.

Classificada 1 em 5 estrelas

While it seemed like a great platform…

While it seemed like a great platform but their reliability is questionable.
I had my funds disappear from the account. No pending settlement would show and no funds available in the "Buying Power". I raised a support ticket. I haven't heard back in 5 workdays. The funds did turn up in a day or two and then I got a response from Stake saying "we see the funds, let us know if you need further support". When asked what happened in the first place, this is the response I got: "Over the weekend, we experienced a minor disruption on the figures being reported on some customer accounts. This issue was resolved on Saturday. I can see from your transaction log that your account has been reconciled correctly but let us know if you believe you're still experiencing an issue."
We trust you with our money and you don't notify people of service disruptions? Funds can just disappear and we need to wait for 5 days to get a response?
Nah, I am getting out of here.

9 de março de 2020
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Thanks for the review here. Over the past couple of years we've been making our platform more robust and growing our team. We're sad to see you go, but wish you all the best in your future investing ventures.

Classificada 1 em 5 estrelas

I recently tried to use stake

I recently tried to use stake, 1st account funding result in an error but funds deducted from my bank account but not reflecting in my stake account, still waiting for resolution.

2nd funding went through, paid for express clearing it's been 5 days past the ETA stake states for the funds to settle and still don't have any buying power.

Support is slow and I haven't had any resolutions to my issues to date. From my experience with STAKE so far I would NOT recommend them to ANYONE.

9 de março de 2020
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Julian, thanks for leaving a review. We're sorry to hear you had issues funding your account. Over the past couple of years we've been making our platform more robust and growing our team. We're sorry to have lost you as a customer.

Classificada 1 em 5 estrelas

They stole my money and cliams i was…

They stole my money and cliams i was hacked right when i reach minimum withdrawal range and no one knew i was playing there cause i dont play there ofren at all so it could only be there staff targeting accounts then blaming u saying your passwords weak

27 de fevereiro de 2020
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Yvon, thanks for the review. Unfortunately, it seems like you have the wrong Stake here. We're the digital brokerage platform for ASX and Wall St trading. If you're needing to reach out to another Stake, we recommend you reach out to their customer support channel.

Classificada 5 em 5 estrelas

Excellent concept

Excellent concept, excellent product, excellent service!
Great app, easy to use

12 de fevereiro de 2020
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Ken, thanks so much for the great review! Drop us a line at support@hellostake.com if you need anything in future.

Classificada 4 em 5 estrelas

Hi! For Urgent Action Please...

Hi!
When the Stake services will start in INDIA for US markets?
Please expedite the decision.
Thanks & Regards!

Prakash Joshi
Mumbai, India.

9 de dezembro de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Prakash, thanks for the lovely feedback! We'll pass your request onto our product team for reviewing this. Apologies we didn't get back to you sooner, but we're here now! For any other queries or feedback please reach out to support@hellostake.com

Classificada 5 em 5 estrelas

I really like and recommend Stake

I really like and recommend Stake. The team at Stake are very helpful and responsive. The platform (Both Browser and App) are intuitive and good for beginners and experience traders.

I hope Stake expands into Aus and other markets as well :). Highly recommenced.

16 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Ian, thanks for the awesome feedback here! If you have any suggestions to make Stake better for you, drop us a line at support@hellostake.com

Classificada 5 em 5 estrelas

Giving access to the US market to a regular joe blow like me

Always been a seemless app/ website that gives access to the US market to those who wouldn’t otherwise ‘bother’ to do so. The newsletters are informative and engaging. I can only fault one thing, which is that the funds take 2 days to settle after selling. But this is a small issue that may be out of their control due to legislation (not sure).

12 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Dirk, we're so happy that you've had a great experience with us so far. If you have any feature requests or feedback, feel free to reach out at support@hellostake.com

Classificada 5 em 5 estrelas

greatest app ever invented!

10 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Erwin, thanks for the amazing feedback here! We appreciate you. Apologies for the delay in getting back, but feel free to contact us on support@hellostake.com with further feedback or queries.

Classificada 5 em 5 estrelas

Awesome service and user experience

Stake provides a fantastic way to discover and trade US stocks with an awesome user experience across both their desktop site and app. I also love how you can gift shares to people very easily. Highly recommended!

9 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Les, thanks so much for the feedback. Happy to hear your experience has been awesome so far. Let us know if we can improve further by reaching out to support@hellostake.com

Classificada 5 em 5 estrelas

A great experience for purchasing…s

A great experience for purchasing shares - it is super simple to get started - puts to shame other Share investing sites - live the way you can understand what is happening in the market and who else likes the shares. Well done Team Stake

9 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Gary, thanks for the amazing review! If you have any queries or suggestions to make it even better for you, drop us a line at support@hellostake.com

Classificada 5 em 5 estrelas

Great user experience

Great user experience. So incredibly easy to get amongst Wall St. Being able to trade for free is the greatest

7 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Edward, thanks for the review here! We appreciate you and if you have any queries or further feedback, write to us at support@hellostake.com

Classificada 5 em 5 estrelas

Great app

Great app. Great customer service.

7 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Adrian, cheers for the lovely feedback! If you have any further suggestions to make Stake even better, flick us an email at support@hellostake.com

Classificada 5 em 5 estrelas

Very quick and easy way

Very quick and easy way, also cost effective method to enter the American stock market from Australia.

6 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Wayne, thanks for the awesome review! Over the past couple of years we've been making our platform more robust and growing our team. We now also offer ASX trading if you haven't checked this out already!

Classificada 4 em 5 estrelas

Amazing

Amazing! You do it so well for the US market, why not offer it for the ASX with a different revenue model given FX would be off the cards. The user experience and app would be a big plus and I would see it as an easy way for the general public to "shop for shares" in Australia. Happy to pay a brokerage commision of it meant I had the ease and accessibilty Stake provides currently! Keep it up!

6 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Cam, thanks for the feedback here! Over the past couple of years we've been making our platform more robust and growing our team. Sorry we haven't replied sooner, but now we offer ASX trading too!

Classificada 5 em 5 estrelas

This is a great app for a very easy and…

This is a great app for a very easy and hasslefree to buy shares in the USA.

6 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Neville, thanks for the lovely review! Over the past couple of years we've been making our platform more robust and growing our team. We now also offer ASX trading if you haven't checked this out already!

Classificada 4 em 5 estrelas

good value early stage with room for improvement

Relatively easy to transfer funds for USD and almost effortless to purchase US shares. Exceptional value with no brokerage. Highly recommend. Could be improved by receiving formal contract and proof of share ownership.

6 de março de 2019
Opinião espontânea
logótipo da hellostake

Resposta da hellostake

Hi Andrew, thanks for your review! Over the past couple of years we've been growing our team and now have experts across the business to respond to all customer feedback no matter the channel. We know it has been a little while, but we now offer support when you reach out to support@hellostake.com and we do have contract notes on ASX trading and more comprehensive reporting for Wall St trading.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais