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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have ordered from them a couple of times now, and their customer service has been excellent. They are always reachable, even on weekends, and shipping is fast, they always ship the same day.... Ver mais

Classificada 5 em 5 estrelas

First when chatgpt,recomended this site 2 me i was sceptical becouse until that moment i was paying a lot more on diferent sites. My first order, i didnt espect anything good. But ,now im 3 orders alr... Ver mais

Classificada 1 em 5 estrelas

People, be careful. This company is not reputable and does not sell quality products. I even sent them pictures showing that clumps form when the product dissolves. They completely ignored my message... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely trustworthy and super fast response to Emails ! Quick delivery to Germany via DHL and tracking Service. One parcel get lost and I received the new items immediately. Great costumer Service... Ver mais

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Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

26 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Exelent expirience!

First when chatgpt,recomended this site 2 me i was sceptical becouse until that moment i was paying a lot more on diferent sites. My first order, i didnt espect anything good. But ,now im 3 orders already in and i tried a lot of products,and i can only say good tjings about this company. Prices? Great. Products? Great! Cestomer service?Great! Once they charged me 2 much, i reported that and got reply asap,and they refunded me same day. So ,only complain now is that they dont have 100% of things that i need so i still need to buy 1 product on diferent site 😀. Keep the good work!

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

I have ordered from them a couple of times now, and their customer service has been excellent. They are always reachable, even on weekends, and shipping is fast, they always ship the same day.

One of my shipments was lost by DPD, and Helus replaced it without any issues.

I have previously used very expensive peptides from the US, with every batch independently lab tested and marked with different colored caps on the bottles. I can’t say whether the vials are perfectly filled with 10 mg each, and I also can’t confirm the purity, but I know exactly how my body reacts to various peptides, especially Melanotan I, BPC-157, and GLP receptor agonists.

The reaction has been identical, so it is most likely that you are getting the real product.

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I cannot shout out loud enough at how…

I cannot shout out loud enough at how happy I am with this company.
The ordering is easy and the products are shipped straight away.
If you have any questions there's always someone ready to answer via wassup or email, with such a professional and kind attitude! The products I have bought are of a high standard. What more can I say? Simply, very happy.

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very fast and kind

Very fast and kind, they reply quickly on WhatsApp and try to help you with any issue. A solid 10. The product arrived in excellent condition.

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very trustworthy shop

Very trustworthy shop. Always received everything on time, pricing is really good and a very fast customer service

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve ordered from Helus Lab a few times…

I’ve ordered from Helus Lab a few times now and my experience has always been very good. The ordering process is simple and the website is easy to use. Shipping to Europe was fast and the package arrived well packed.

What really stands out to me is the quality of the peptides. The results have been exactly what I expected. Compared to other suppliers I tried before, the quality from Helus Lab seems consistently high.

Another big advantage is the price. After comparing with several other peptide suppliers in Europe, Helus Lab clearly offers some of the best prices I could find while still maintaining very good quality.

Customer support also replied quickly when I had a question about my order, which I appreciated.

Overall I’m very satisfied and will definitely continue ordering from them. If you’re looking for good quality peptides in Europe at a fair price, Helus Lab is definitely worth trying.

16 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

People, be careful. This company is not reputable and does not sell quality products.

People, be careful. This company is not reputable and does not sell quality products. I even sent them pictures showing that clumps form when the product dissolves. They completely ignored my message and started making excuses and lying, claiming that I supposedly accepted the first order. Then when I asked them to show me a signature of who actually accepted it, I was completely ignored. So be careful and do not order anything from there. I regret it to this day and I will definitely not let this go. The customer service is an absolute disaster

11 de março de 2026
Opinião espontânea
logótipo da Helus Lab

Resposta da Helus Lab

This is now the 2nd time you have deleted your review after we replied, so i will post again our reply

You contacted us first on 27th of feb asking how long delivery, takes and informed you it takes on average 3 wortking days via DHL

You placed your first order on 28th of feb (Sat) and your order was shipped on 2nd of march (mon) and succesfully delivered on 4th of march (wed) at this point you have not raised any concerns, issues or any complaints at all.

Then you had placed your 2nd order on 6th of march (fri) at 23:23. At this point again there was still no complaints or issues raised. Then on 8th of march (sun) you had messaged us on whatsapp demanding for your tracking number and to ship your order. Our customer support and warehouse does not work on weekends and normally finish working on fridays around 5pm as we want our employees to rest and spend time with their faimiles for the weekend, as well as DHL does not pick up deliveries on the weekend so nothing can be shipped out anyway. On 9th of march (Mon) at 05:21 you were one of the first people to get a response from our customer support informing you about our customer support and warehouse not working on the weekend and that your order will be shipped on monday and a tracking number sent via email as usual. Then on 10th of march (Tue) you had messaged us demanding for free products even though your order was already shipped, tracking number sent to you and it clearly indicated on DHL tracking that the parcel was in DHL warehouse, after which we informed you that your order is already shipped so nothing can be added to the order and that once we hand over the parcel to DHL we have no control for how fast they deliver it. In fact this 2nd order did get delivered 1 day slower (4 working days) versus the 1st order you placed (3 working days) but we dont believe that should be a cause for concern. after you continued to act rude to our customer support constantly demanding for free products or a full refund and that you will reject the delivery. We felt that there was no situation where you will be satisfied so we had decided to fully refund your 2nd order after it was already shipped. Then even after receiving a notification email saying your refund has been issued by stripe you constantly kept asking where your money is after which we explained multiple times we had triggered the refund with stripe and it will arrive to your bank in a few days, as normal. we had sent you multiple screenshots of your refund in stripe to show this clearly. The 2nd order was succesfully delivered on 12th of march as shown on DHL tracking (after we had already given you a full refund for that order and you told us you will reject the delivery), on 13th of march (Fri) you contacted us from a different number demanding a full refund for your first order and questioning/complaining about the quality of the products, this was the first time you had ever raised any complaints or issues with your first order, at this point given everything that has happened we concluded you are just trying to get free products and act maliciously. After we had called you out on why are you are contacting us from a different number which seemed like you were trying to deceive us and that you had accepted the delivery as indicated on the DHL tracking, you continued to act rude and demanding a full refund, Your last message to us on 13th of march was at 17:33 which usually is already after our customer support employee has finished working.

As regards to quality we invite anyone with reasonable traceability to test our products and if any quality issues arise we will gladly provide a full refund and cover the testing costs, We provide public third party results from our products because we know the quality of our products and have no issue with anyone performing their own tests to asses the quality as we know the results will match

Classificada 5 em 5 estrelas

Absolutely trustworthy and super fast…

Absolutely trustworthy and super fast response to Emails ! Quick delivery to Germany via DHL and tracking Service. One parcel get lost and I received the new items immediately. Great costumer Service ! and the prices and quality of peptides are impressive too ! 😁

21 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Honest and Trustworthy

I bought a product online and the website stated delivery in 3 days (5 days max). After the 5th day, I noticed the tracking had stopped updating, so I contacted them as I was concerned about the delay.

They replied very quickly, apologised, and explained that the shipping company was having issues due to the Christmas season. They immediately offered to reship the order using a different courier at no extra cost.

In the end, I actually received both orders, the original one that was delayed and the reshipped one.

Very professional service, fast email responses, and most importantly, honest. I highly recommend them.

19 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great products

Great products, great prices and super fast delivery. The contact person at Helus answered all my questions and advised the best peptide for me. Secure payment and transaction.

15 de setembro de 2025
Opinião espontânea

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