First time ordering from Hemway, and all good. Easily found what we wanted on the website, their Ready-Mixed Grout & Fix Adhesive, it came within a couple of days. There were quite a wide range... Ver mais
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Leia as opiniões dos outros
As a Luxury Glitter Bar for events & festivals we know we can always rely on Hemway. Such huge range of glitters plus a wonderful eco range. We love creating our our own mixes & with so many colours,... Ver mais
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Great product delivered quickly with no problems. Needed several tubes of silicone sealant and worked out cheaper buying direct from the company this time. Plus had free product samples included of b... Ver mais
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This company is very understanding. My wife suffers from a condition called Burning Mouth Syndrome where fumes cause her to experience something akin to scalding coffee in her mouth. They suggested th... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja self-service
- Decoração e Design de Interiores
- Fabricante
- Fabricante de produtos químicos
- Fabricante de tintas
- Loja de livros de recortes
Sobre Hemway
Escrito pela empresa
Hemway is the home of colour and the go-to place for Premium Acrylic eco-friendly Interior & Exterior Low VOC water-based paint range of 118 colours, water-based low VOC eco-friendly matt and satin lacquers, eco-friendly water-based chalk paints, ready mixed grouts, hybrid polymer sealants for kitchen & bathroom and construction sealant ranges, Glitter Paints, Glitter grout, Pigment powders & everything Glitter - for every kind of application (cosmetic, automotive, paint, grout, crafting, epoxy, eco-friendly biodegradable & sets)
Hemway was born out of a passion for the most premium quality. We noticed that it was difficult for people to find premium products and after 9 years and many product lines later, we have created a brand that addresses what our customers desire and need.
Our wide range of products brings colour and sparkle into everybody's world. Whether you're upgrading a room with our premium eco-friendly acrylic interior Low VOC acrylic paint or wanting to do the same externally, with our exterior low VOC eco-friendly water-based premium acrylic paint we have the colour for you, with an extensive colour range of 118 colours to choose from. We also produce water-based eco-friendly chalk paint (for furniture & walls), kitchen & bathroom hybrid polymer sealants & adhesives - for kitchen & bathroom and construction use. Pigment powders & everything Glitter - for every kind of application (cosmetic, automotive, paint, grout, crafting, epoxy, eco-friendly biodegradable & sets)
We are a multi-product best seller on Amazon and have hundreds of thousands of delighted customers worldwide. In addition, we have been featured in Vogue, Netflix, Cosmopolitan, Channel 4, ITV, The Guardian, The Telegraph, River Island, Elle, Ideal Home, Livingetc, Woman & Home and many more.
Our dedicated customer service team is available by telephone for any advice and help, from Monday to Saturday every week of the year.
Thank you for joining our journey
- K. Hemingway (Founder)
Informações de contacto
Hemway - Unit N1 Gildersome Spur Industrial Estate, Leeds, West Yorkshire, LS27 7JZ, Leeds, Reino Unido
- +441133508545
- contact@hemway.com
- hemway.com
4,8
Excelente
400 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Honestly this is complete shambles!!
Honestly this is complete shambles!!! Ordered a item on the 8th item showed as delivered but left outside the block of flats with 30+ surrounding flats, item wasn't there. Checked with neighbours no1 seen anything contacted evri they opened a case contacted hemway the seller got ignored for weeks opened a case with ebay with all evidence case got closed no refund i appealed the case got told to get email of evri accepting fault and stating item was left in a unsafe place, i got that email and they also stated i have everything for ebay to refund so I sent it all to ebay got no reply rang ebay was told I'd get a call back and refund should be able to go through on the call back didn't get a call back now received another email telling me to contact evri again but no telling me why 😭😭 I'm a single disabled mum of 2 under 5 one child having disabilities also I dint have money to just throw away and I can't rebuy item without the refund and my kitchen is half done until I can rebut item with the refund 😭😭😭 i brought item on 8/10/24 it's now 24/10/24 and still not 1 step closer to being resolved. Hemway was the seller I brought from through Ebay hemway have ignored every message and all evidence 😭😭
24 de outubro de 2024
Opinião espontânea
Resposta da Hemway
Hi Chelsea
Thank you for taking the time to write us a review. I am very sorry to hear that you have experienced an issue with your order and that eBay did not sort this out for you once you provided them with the admittance of fault from Evri. If you can please send this through to contact@hemway.com, our customer service team will look into resolving this for you.
We look forward to working with you to resolve this as quickly as possible.
Many kind regards,
Jonathan,
Hemway Customer Specialist
It came really quickly
It came really quickly. Packed lovely and even put a thank you card. Really happy with this !
3 de outubro de 2024
Resposta da Hemway
Hi Chloie
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our Hemway craft glitters.
We appreciate your valued custom and you are welcome to contact us any time if you have any further queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Absolutely brilliant
Absolutely brilliant! Loving the sparkle, a little bit of glam added to my bathroom!
3 de outubro de 2024
Resposta da Hemway
Hi Dorothy
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our glitter grout additives.
We appreciate your valued custom and you are welcome to contact us any time if you have any further queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Fast efficient and no hassle delivery
Fast efficient and no hassle delivery - definitely a 5 star rating ⭐️⭐️⭐️⭐️⭐️ thank you 🙏
27 de setembro de 2024
Resposta da Hemway
Hi Simon
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our lacquers.
We appreciate your valued custom and you are welcome to contact us any time if you have any further queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Absolutely love it.
Bought the silver holographic glitter paint additive to add to the pink paint I was painting my daughter’s vanity. Buffed it afterwards. Absolutely love it !!! Chatted online about possibly adding a top coat to reduce the texture of the glitter so I am gonna try that out.
6 de outubro de 2024
Opinião espontânea
Resposta da Hemway
Hi Aims
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our glitter paint additives and we are also more than happy to have helped with your query.
We appreciate your valued custom and you are welcome to contact us any time if you have any further queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Love!
Amazing! Speedy delivery, well packed, neat and clean and soooooo much glitter at an affordable price😍
16 de setembro de 2024
Resposta da Hemway
Hi Sehar
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our 54 glitter tube collection box!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
An excellent product
An excellent product. Very quickly dispatched and received.
Many thanks!
16 de setembro de 2024
Resposta da Hemway
Hi Susie
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our chalk paints!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
I recently purchased glitter from…
I recently purchased glitter from Hemway for a craft project, and I couldn't be happier with the quality! The colors are vibrant, and the glitter has a beautiful shimmer that really enhances my creations.
The ordering process was smooth, and my package arrived quickly and well-packaged. I appreciate the variety of sizes and colors available, making it easy to find exactly what I needed.
Additionally, I reached out to customer service with a question, and they were incredibly helpful and responsive. I will definitely be returning for more products in the future!
Highly recommend Hemway for anyone looking for high-quality glitter. It truly adds magic to any project!
23 de setembro de 2024
Opinião espontânea
Resposta da Hemway
Hi Trident Distributions
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our products!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
I don’t feel like I should be asked..
I don’t feel like I should be asked to write a review when I haven’t even received the product I ordered a week ago. Find the product I wanted was easy. Guess I could write one on that. I found exactly the colors I needed.
9 de setembro de 2024
Resposta da Hemway
Hi Courtney
Thank you for taking the time to leave us your review. I'm sorry to hear that you have received your follow up email before you have received your product. I have taken into consideration your feedback on this and we now aim to have these sent out a little later to give our customers the time to receive and use the product first.
I am glad to hear that you were able to find the product and colour you were looking for easily.
If there is anything more that we can assist you with, please don't hesitate to reach out to our customer service team who are always more than happy to assist!
Many kind regards,
Jonathan,
Hemway Customer Specialist
I used this powder in my candles
I used this powder in my candles. They are looking gorgeous and shine. Very good quality. Good trusted company. Will definitely return for them for more choices.
4 de setembro de 2024
Resposta da Hemway
Hi Larisa
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our pigment powders!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Eco friendly glitter
I ordered the Eco-friendly glitter, & I love it so far. There isn't that many biodegradable/ eco glitters on the market so I'm happy I found this brand. I haven't experienced any problems with the glitter so far. Thankfully, my glitter didn't spill in the mailer. I also received 2 free samples with my order which I appreciated. I'm waiting on one of the baby pink glitters to purchase once it restocks.
30 de julho de 2024
Resposta da Hemway
Hi Alena
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our eco-friendly glitters!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Great product
Great product. The kids love to craft and the assortment of glitter is right up their street.
Good quantities and selection.
7 de agosto de 2024
Opinião espontânea
Resposta da Hemway
Hi Andy
Thank you so much for your kind 5-star review! We are very glad to hear that you and your family have been enjoying our products!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Brilliant service
Great customer service
Would highly recommend
Great Product
30 de agosto de 2024
Opinião espontânea
Resposta da Hemway
Hi Mr Booth
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our products!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Great Product, Great Service.
Great product, Great service.
Website is easy to navigate and the range of products is HUGE.
Received my order quickly.
Will definitely recommend to others.
3 de setembro de 2024
Opinião espontânea
Resposta da Hemway
Hi Chris
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our products!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Fantastic customer service
Fantastic customer service from buying the product was kept informed of delivery times all the way through .
Product does exactly what it says and is fairly priced in my opinion
Would strongly recommend Hemway products to anyone & customer service is fantastic and would defiantly make future purchases
3 de setembro de 2024
Opinião espontânea
Resposta da Hemway
Hi William
Thank you so much for your kind 5-star review! We are very glad to hear that you have been enjoying our products!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Best customer service ever!
1 de setembro de 2024
Opinião espontânea
Resposta da Hemway
Hi Consumer
Thank you so much for your kind 5-star review! We are very glad to hear that you have had a great experience with our customer service!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
A great product, nicely packaged.
My order arrived quickly, I was so excited that I got some samples to try too. A great product I have already ordered twice in a week.
19 de agosto de 2024
Resposta da Hemway
Hi Maria
Thank you so much for your kind 5-star review! We are very glad to hear that you are enjoying our Ultra Sparkle glitters!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Love the glitter to add to the…
Love the glitter to add to the paint,this time it’s just white paint with white glitter just to give the illusion of a shiny finish, l love that finish.
Have used the glitter for years it’s the best you can get.
23 de agosto de 2024
Resposta da Hemway
Hi Pauline
Thank you so much for your kind 5-star review! We are very glad to hear that you are enjoying our glitter paint additives!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Product & Service is Excellent 5*
The service and product are 5*, and the response and delivery are excellent.
28 de agosto de 2024
Opinião espontânea
Resposta da Hemway
Hi Debbie
Thank you so much for your kind 5-star review! We are very glad to hear that you are enjoying our products!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
Polyurethane and Expoxy resin glitter
Prompt delivery, the size of the glitter was accurate and the colours were great. Used it to make a glitter resin floor and only needed 500 grams for 20m2. Have plenty left, so will need to find another project to use up the remainder!
19 de agosto de 2024
Resposta da Hemway
Hi Sarah
Thank you so much for your kind 5-star review! We are very glad to hear that you are enjoying our polyurethane and epoxy glitters!
We appreciate your valued custom and you are welcome to contact us any time if you have any queries!
Many kind regards,
Jonathan,
Hemway Customer Specialist
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